Signing in to Uber on your phone or computer

To log into Uber, open the app or go to uber.com, tap or click "Log in," and enter the phone number or email address linked to your account. Uber will send you a code by text or email — enter that code to confirm your identity and access your account. You do not need to remember a password; Uber uses a code-based system instead.

On a phone, the process takes about 30 seconds. On a computer, the steps are identical: enter your contact information, wait for the code, and type it in. If you are signing in on a new device, Uber may ask for extra confirmation, such as a security question or a code sent to a trusted phone number.

If you have both the Uber app and the Uber Eats app on the same phone, you can use the same account to log into both. Your payment methods, saved addresses, and ride history sync across both apps automatically.

Key Takeaways

  • Uber does not use passwords — you log in by entering your phone number or email and confirming a code sent to you.
  • The login code arrives by text message or email within seconds, and you enter it directly in the app or website.
  • If you sign in on a new device, Uber may ask you to verify your identity a second time before granting access.
  • One Uber account works for both rides and food delivery if you have both apps installed.

What to do if you cannot receive the login code

If the code does not arrive within a minute or two, check that you entered your phone number or email correctly. A typo in either one will send the code to the wrong place. Go back, double-check the number or address, and request a new code.

If you are using a phone number and the text does not arrive, make sure your phone plan includes SMS messages and that you have cell service or are connected to Wi-Fi. Some carriers block messages from short codes; if that is the case, ask your carrier to unblock Uber's code sender, or switch to email login instead. To do this, tap "Use email instead" on the login screen.

If you are using email and the code does not arrive, check your spam or junk folder — sometimes the email gets filtered there by mistake. Add noreply@uber.com to your contacts to prevent this in the future. If the email still does not show up after five minutes, request a new code and wait again.

Recovering a lost or forgotten account

If you cannot remember which phone number or email you used to create your Uber account, go to uber.com or open the app and tap "Log in." Then tap "Having trouble?" or "Need help?" — the exact wording depends on your device. Uber will ask you to enter any phone number or email you think might be connected to your account, and it will tell you whether an account exists under that information.

If you find your account but cannot access the phone number or email linked to it, contact Uber Support through the app or website. Tap the menu icon (three horizontal lines), scroll to "Help," and select "Account and login." From there you can message Uber's support team and explain the situation. They can verify your identity using information from past rides or payments and update your contact information.

If you created your account years ago and no longer use that phone number or email, the same process applies — contact Support and let them know. Uber can confirm your identity through your payment history or past ride details and help you regain access.

Signing out of your Uber account

To sign out on the app, tap the menu icon (three horizontal lines) at the bottom right, scroll down, and tap "Log out." Confirm when Uber asks you to verify. On a computer, click your profile icon in the top right corner, select "Log out," and confirm.

Signing out removes your account from that device but does not delete your account or your ride history. The next time you want to use Uber on that device, you log back in the same way — with your phone number or email and a confirmation code.

If you are using a shared device or a computer at work, signing out is important for privacy. It prevents the next person who picks up the device from seeing your saved addresses, payment methods, or past rides.

Using multiple Uber accounts on one phone

Uber does not allow you to have two accounts logged in at the same time on a single app. If you need to switch between accounts — for example, a personal account and a business account — you must log out of one and log in to the other.

Each time you switch, you will receive a login code and go through the confirmation process again. This takes about a minute. Your payment methods, saved locations, and ride history are tied to each account separately, so switching accounts also switches all of that information.

If you manage rides for a business and also use Uber personally, you may want to use Uber's business tools instead of maintaining two separate accounts. Uber Business lets you add team members and track rides under one account. You can learn more about this option through the app's menu under "Help."

Keeping your account secure

Because Uber uses a code-based login instead of a password, your account is generally secure as long as only you have access to your phone number or email. However, if someone else gains access to either one, they can log into your account. Protect your phone and email the same way you would protect any sensitive information.

If you think someone else has logged into your account, go to your account settings and check the "Login activity" or "Security" section — the exact name varies by device. You will see a list of devices and locations where your account has been accessed recently. If you see a login you did not make, tap it and select "This wasn't me" or "Log out of this device." Then contact Uber Support to report the unauthorized access.

You can also add a PIN to your account for extra security. In your account settings, look for "Security" or "Account protection" and follow the steps to create a four-digit PIN. After that, anyone trying to log in will need both your phone number or email and your PIN.

Troubleshooting login problems on specific devices

If you are having trouble logging in on an older phone or tablet, the Uber app may be out of date. Open your phone's app store (Google Play for Android, App Store for iPhone) and check whether an update is available. Updating the app often fixes login issues.

If you are trying to log in on a computer and the page is not loading, try a different web browser — for example, if you were using Safari, try Chrome instead. Clear your browser's cache and cookies, then try again. If the problem continues, try logging in on your phone instead to confirm that your account itself is working.

If you are on a work network or school network, a firewall may be blocking Uber's login servers. Try connecting to a different Wi-Fi network or use your phone's cellular data instead. If you are still stuck, contact Uber Support and describe which device and network you are using.

Frequently Asked Questions

Can I log into Uber on multiple devices at the same time?

Yes. You can be logged into your Uber account on your phone, tablet, and computer all at once. Your ride history and saved information sync across all devices, so any changes you make on one device show up on the others within seconds.

What happens if I do not log out before selling or giving away my phone?

You should always log out before handing over a device. If you forget, the new owner can use your Uber account and make rides or food orders under your name and payment method. Log out remotely by going to your account settings on another device, finding "Login activity" or "Security," and selecting the option to log out of that specific device.

Do I need to log in every time I open the Uber app?

No. Once you log in, the app keeps you signed in until you manually log out or until Uber signs you out for security reasons — for example, if you have not used the app in several months or if unusual activity is detected on your account. Most of the time, you open the app and go straight to booking a ride.

Can I change my login phone number or email without losing my account?

Yes. Go to your account settings, find "Phone number" or "Email," and follow the steps to update it. Uber will send a confirmation code to your new contact information to verify the change. Your ride history, saved addresses, and payment methods stay with your account.

What if I get a login code I did not request?

If you receive a code but did not try to log in, someone else may have entered your phone number or email by mistake, or they may be trying to access your account. Do not share the code with anyone. If this happens repeatedly, contact Uber Support and let them know. They can add extra security to your account.