Creating Your Uber Account

To use Uber, you need to create an account through the Uber app or website. Download the Uber app from the Apple App Store or Google Play Store, or go to uber.com on a computer. Open the app and tap "Sign Up" at the bottom of the screen.

You will be asked to enter your phone number or email address. Uber will send you a verification code by text or email — enter that code to confirm. Then create a password that is at least eight characters long and includes a number and a letter.

Next, add your first and last name, and set your location. Uber uses your location to show you available rides in your area. You can change your location later in the app settings.

Key Takeaways

  • You need a phone number or email, a password, and your full name to create an Uber account.
  • Uber will text or email you a verification code — you must enter this code before your account is active.
  • You must add a payment method (credit card, debit card, or linked bank account) before you can request a ride.
  • Your account is free to create, but you pay for each ride you take.
  • You can use the same account on multiple devices by logging in with your email and password.

Adding a Payment Method

Before you request your first ride, you must add a way to pay. Tap the menu icon (three horizontal lines) in the app, then tap "Wallet" or "Payment Methods." Tap "Add Payment Method."

Uber accepts credit cards, debit cards, and linked bank accounts. Enter your card number, expiration date, and CVV (the three-digit code on the back). If you use a bank account, you will need your routing number and account number. Uber will charge your payment method after each ride ends.

You can add multiple payment methods and choose which one to use before each ride. If a payment method fails, Uber will try the next one on file.

Setting Up Your Profile Information

After you verify your phone number and add a payment method, your account is ready to use. However, you can add more information to make your account more complete. Tap the menu icon, then tap "Account" to see your profile.

You can add a profile photo, emergency contact information, and a nickname if you want. None of these are required, but a profile photo can help drivers recognize you. Your emergency contact will be notified only if Uber detects an emergency during a ride.

You can also set your preferred language, turn on or off notifications, and manage your privacy settings from the Account page.

Requesting Your First Ride

Once your account is set up and you have added a payment method, you can request a ride. Open the Uber app and enter your pickup location (it will usually show your current location) and your destination. Tap "Confirm Pickup Location."

The app will show you the type of ride available — UberX is the standard option and usually the cheapest. Tap the ride type you want, then tap "Request [Ride Type]." Uber will match you with a nearby driver.

You will see your driver's name, photo, car type, and license plate. The app shows the driver's location in real time and gives you an estimated arrival time. When the driver arrives, get in and tell them your destination — they will already see it on their app.

What Happens After You Create Your Account

Your account remains active as long as you keep it. You do not need to do anything to maintain it — just open the app when you want to request a ride. Uber will keep your payment method and profile information on file.

If you do not use your account for a long time, Uber may ask you to verify your phone number again the next time you log in. If you forget your password, tap "Trouble Signing In?" on the login screen and Uber will send you a link to reset it.

You can delete your account at any time by going to Account Settings, scrolling to the bottom, and tapping "Delete Account." Uber will ask you to confirm and may ask why you are leaving. After deletion, you can create a new account with the same phone number or email.

Account Requirements and Restrictions

You must be at least 18 years old to create an Uber account. Uber does not verify your age when you sign up, but you may be asked to provide proof of age later if you use certain services.

Your phone number or email must be unique — you cannot use the same one for multiple accounts. If you try to create a second account with the same phone number, Uber will show you your existing account instead.

If your account is deactivated or suspended, Uber will usually send you an email explaining why. Common reasons include payment issues, safety concerns, or violation of Uber's terms of service. You can contact Uber support through the app to appeal a suspension.

Frequently Asked Questions

Do I need a credit card to create an Uber account?

No. You can use a debit card or link a bank account instead. You must add some form of payment before you request a ride, but it does not have to be a credit card.

Can I use Uber without a smartphone?

You can create an account on a computer at uber.com, but you will need a smartphone to request rides. Uber's app is designed for mobile phones and does not work well on a computer for ordering rides.

What if I enter the wrong phone number when I sign up?

You can change your phone number in Account Settings after you log in. Tap the menu icon, go to Account, then tap "Phone Number" and enter the correct one. Uber will send a verification code to the new number.

Can I create an Uber account for someone else?

No. Each account must be created by the person who will use it, and the phone number or email must belong to that person. You cannot create an account for a family member or friend.

Is there a fee to create an Uber account?

No. Creating an account is free. You only pay when you request and complete a ride. Some cities charge a booking fee or service fee on top of the ride fare, but these are added at the time you request the ride, not when you create your account.