What login.uber.com does and when you need it
login.uber.com is the web page where you sign into your Uber account from a computer or tablet. You use it when you want to manage your account settings, view your ride history, update payment methods, or contact Uber support — things that are easier to do on a larger screen than in the app. If you're already signed into the Uber app on your phone, you don't need to visit this page; the app handles everything. But if you're using a web browser or need to reset your password, this is where you go.
The page itself is straightforward: you enter your email address or phone number, then your password, and Uber checks whether those match what's in their system. If you've never set up an Uber account before, you'll create one here first. If you've forgotten your password or can't remember which email you used, the page has options to help you recover access.
Key Takeaways
- login.uber.com is only for signing in on a web browser; the Uber app on your phone handles sign-in differently and doesn't use this page.
- You can sign in with either your email address or the phone number linked to your account, whichever you remember.
- If you forget your password, the login page has a "Forgot password?" link that walks you through resetting it by email or text.
- Two-factor authentication (a security code sent to your phone or email) may be required depending on your account settings and location.
Step-by-step sign-in process
Go to login.uber.com in any web browser. You'll see two fields: one for your email or phone number, and one for your password. Type the email address or phone number you used when you created your Uber account in the first field. Type your password in the second field, then click the "Log In" button.
If your email and password match Uber's records, you'll be signed in and taken to your account dashboard. From there you can see your ride history, manage payment methods, update your profile information, or contact support. If the email or password doesn't match, Uber will show an error message and ask you to try again. If you've tried multiple times and still can't sign in, use the "Forgot password?" link instead.
Resetting your password if you can't remember it
On the login.uber.com page, click the "Forgot password?" link below the password field. Uber will ask you to enter the email address or phone number associated with your account. Type it in and click "Next." Uber will then send a password reset link to that email address or a code to that phone number, depending on which method you used to sign up.
Check your email inbox or text messages for the reset link or code. If you don't see it within a few minutes, check your spam or junk folder. Click the link in the email or enter the code on the Uber page, and you'll be taken to a screen where you can create a new password. Make sure your new password is something you can remember but that's not easy for someone else to guess — avoid birthdays, names, or simple sequences like "123456."
Two-factor authentication and security codes
Depending on where you live and your account settings, Uber may require a second form of verification after you enter your password. This is called two-factor authentication. After you sign in with your email and password, Uber will send a code to your phone (by text) or email. You'll see a field on the login page asking you to enter this code. Type it in and click "Verify" to finish signing in.
This extra step makes your account more secure because even if someone knows your password, they can't sign in without also having access to your phone or email. The code usually expires after 10 minutes, so enter it quickly. If the code expires or you don't receive it, you can request a new one by clicking "Resend code" on the login page.
What to do if you can't access the email or phone number on your account
If you've lost access to the email address or phone number linked to your Uber account — for example, you changed phone numbers and no longer have the old one — you'll need to contact Uber support directly. Go to login.uber.com and click "Forgot password?" as usual, but when you try to enter your email or phone number, you won't be able to receive the reset code because you no longer have access to that contact method.
In this case, visit help.uber.com and look for the "Contact Us" or "Get Help" option. Explain that you've lost access to your account's email or phone number and need to regain access. Uber support can verify your identity through other means — such as asking about your ride history or payment methods — and help you update your contact information so you can sign back in.
Signing in on different devices and browsers
You can sign into login.uber.com from any device with a web browser — a laptop, desktop computer, tablet, or even a phone's web browser. Your account is the same across all devices, so your ride history, payment methods, and settings will be identical no matter which device you use to sign in. If you sign in on a shared computer, always sign out when you're done so the next person who uses that computer can't access your account.
Most web browsers have an option to "remember this password" or "save password" after you sign in. This is convenient if it's your personal device, but don't use it on a shared or public computer. If you're on a public computer at a library or internet café, never check the "remember password" box and always click "Log Out" before you leave.
Difference between login.uber.com and the Uber app
The Uber app on your phone and login.uber.com are two separate ways to access your account, but they're connected to the same account. If you sign into the app on your phone, you don't need to sign in again on the web — your account is already active. However, if you sign out of the app, you'll need to sign back in with your email and password the next time you open it.
Some account management tasks are easier on the web version (like viewing a detailed invoice or updating billing information), while others are easier in the app (like requesting a ride or checking your driver's location in real time). You can use whichever version works best for what you're trying to do. Your account information stays synchronized between both, so changes you make in one place show up in the other.
Frequently Asked Questions
Can I sign in with my phone number instead of my email?
Yes. On login.uber.com, you can enter either the email address or phone number associated with your account in the first field. Uber will recognize either one and let you proceed. If you're not sure which email you used, try your phone number instead.
What if I see a message saying my account is locked?
Uber locks accounts temporarily after several failed sign-in attempts to protect against unauthorized access. Wait a few hours, then try signing in again. If you still can't sign in, use the "Forgot password?" link to reset your password, or contact Uber support through help.uber.com.
Is login.uber.com safe to use?
Yes, login.uber.com is Uber's official sign-in page. Make sure you're visiting the correct URL (login.uber.com, not a similar-looking address) and that your browser shows a padlock icon in the address bar, which means the connection is encrypted. Never sign in on a link sent to you in an email or text unless you initiated the password reset yourself.
Can I sign in to multiple accounts from the same browser?
Yes, but you'll need to sign out of one account before signing into another. Each time you sign in with a different email or phone number, Uber will treat it as a separate account. If you want to switch between accounts quickly, you can open a new private or incognito browser window and sign into a different account there.
What happens if I forget my password and can't receive the reset code?
Contact Uber support through help.uber.com. Explain that you can't receive password reset codes and provide details about your account (such as your name, payment method, or recent rides). Uber support can verify your identity and help you regain access without needing the reset code.