You can delete your Uber account through the app or website, and the process takes a few minutes

To delete your Uber account, open the Uber app or go to uber.com, sign in, and navigate to your account settings. From there, you'll find a "Delete Account" or "Close Account" option. Uber will ask you to confirm the deletion and may request a reason. Once you confirm, your account and associated data are scheduled for removal, though Uber keeps some records for legal and tax purposes if you've completed rides or payments.

The deletion is permanent — you cannot undo it through Uber's system. If you want to use Uber again later, you'll need to create a new account with the same or a different email address. Any credits, promotions, or account balance you have will be forfeited.

Key Takeaways

  • You can delete your account from the Uber app under Account Settings or from the website at uber.com by signing in and finding the account closure option.
  • Deletion is permanent and cannot be reversed, so make sure you've settled any outstanding trips or payments before proceeding.
  • Any unused credits, promotional codes, or account balance will be lost when you delete your account.
  • Uber retains some information for tax and legal reasons even after deletion, but your payment methods and ride history are removed from your active account.
  • If you delete your account and later want to use Uber again, you'll create a completely new account.

Steps to delete through the Uber app

Open the Uber app and tap the profile icon in the bottom right corner. Select "Account" or "Settings," then scroll down to find "Delete Account" or "Close Account." Tap that option and Uber will show you a confirmation screen explaining what will happen. Read through the information, then tap "Delete" or "Confirm Deletion." You may be asked to enter your password or verify your identity through a code sent to your email or phone.

After you confirm, Uber will process the deletion. You'll receive an email confirming that your account closure request has been submitted. The actual removal of your account data from Uber's active systems typically takes a few days to a week, though Uber's legal and financial records may retain some information longer.

Steps to delete through the Uber website

Go to uber.com and sign in with your email and password. Click on your profile picture or name in the top right corner and select "Account Settings." Scroll down the page until you see "Delete Account" or "Close Account." Click that link and Uber will display information about what happens when you delete. Review the details, then click the confirmation button. You'll be asked to verify your identity, usually by entering your password again or confirming a code sent to your email.

Once you confirm, your deletion request is submitted. Like the app process, you'll receive a confirmation email, and the account removal takes several days to complete on Uber's end.

What happens to your information after deletion

Your payment methods, ride history, saved addresses, and profile information are removed from your active Uber account. You will no longer receive notifications or promotional emails from Uber. Any trips you've taken or payments you've made are no longer visible in your account.

However, Uber retains certain information for legal, tax, and fraud-prevention purposes. If you've completed paid rides, Uber keeps records needed for tax reporting and to resolve disputes. This retained information is not accessible through an Uber account and is handled separately under Uber's privacy policy. If you want to know exactly what information Uber has retained, you can submit a data request through Uber's privacy portal, though this is a separate process from account deletion.

What you lose when you delete your account

Any unused account credits, promotional codes, or ride discounts tied to your account will be forfeited. If you have a balance in your Uber Cash wallet, that money is lost. Referral bonuses you haven't yet redeemed will also disappear. If you're an Uber Eats user with the same account, deleting your Uber account will also delete your Eats account and any associated credits.

Before you delete, check your account for any remaining balance or unused promotions. If you have credits you want to use, take rides or place food orders to spend them first. Once your account is deleted, there is no way to recover these funds.

If you want to pause instead of delete

Uber does not offer an official "pause" or "deactivate" feature for personal accounts. Your options are to keep your account active or delete it entirely. If you're taking a break from using Uber but want to preserve your account, payment methods, and credits, you can simply stop using the app — your account will remain open indefinitely.

If you're concerned about privacy or marketing emails, you can adjust your notification settings instead of deleting. Go to Account Settings and turn off promotional notifications, push notifications, and email communications. This keeps your account intact while reducing contact from Uber.

Frequently Asked Questions

Can I undo a deletion after I confirm it?

No. Once you confirm the deletion, the process cannot be stopped or reversed through Uber's system. If you change your mind after deletion is complete, you'll need to create a new account. Make sure you're certain before you confirm.

Will deleting my account remove me from Uber's marketing emails?

Yes. Deletion removes you from Uber's email list. However, if you only want to stop marketing emails without deleting your account, you can unsubscribe from promotional emails in your Account Settings under Notifications or Preferences.

What if I have an active trip when I try to delete?

Uber typically won't allow you to delete your account while a trip is in progress. Complete or cancel any active trips first, then proceed with deletion. Make sure any payments for those trips have been processed.

If I delete my account, can I use the same email to create a new one?

Yes. After your account is fully deleted, you can sign up for a new Uber account using the same email address. However, you'll start fresh with no ride history, credits, or saved information from your previous account.

Does deleting my Uber account also delete my Uber Eats account?

If you use the same email and account for both Uber rides and Uber Eats, deleting your Uber account will also close your Eats account. If you have separate accounts, deleting one does not affect the other.