You can delete your Uber account through the app or website, and the process takes a few minutes
To delete your Uber account, open the Uber app or go to uber.com, sign in, go to your account settings, and select the option to delete or deactivate your account. Uber will ask you to confirm the deletion and may ask why you're leaving. Once you confirm, your account and all associated data — ride history, saved addresses, payment methods, and messages — are removed from Uber's active system.
The deletion is permanent. You cannot undo it after you confirm. If you want to use Uber again later, you'll need to create a new account with the same or a different email address.
Key Takeaways
- You can delete your account directly through the Uber app under Account Settings or through the website at uber.com.
- Deletion is permanent and cannot be reversed once you confirm, so make sure you want to leave before you proceed.
- Any active rides, pending payments, or unresolved disputes may prevent deletion until they are resolved.
- After deletion, you lose access to your ride history, saved payment methods, and any Uber credits or promotions tied to that account.
Steps to delete your account through the Uber app
Open the Uber app and tap the menu icon (three horizontal lines) in the bottom right corner. Tap your profile picture or name at the top to open your account settings. Scroll down and look for an option labeled "Delete Account" or "Deactivate Account" — the exact wording varies by region and app version.
Tap that option. Uber will show you a confirmation screen explaining that deletion is permanent. Read through any warnings about active rides or pending issues. If you have no active rides or unresolved payments, you can proceed. Tap the button to confirm deletion, and Uber will ask you to enter your password one more time to verify it's really you.
After you enter your password, your account will be deleted. You'll be logged out of the app immediately. The entire process usually takes less than five minutes.
Steps to delete your account through the website
Go to uber.com and sign in with your email and password. Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu. On the Account Settings page, scroll down to find the "Delete Account" or "Deactivate Account" option.
Click that option. Uber will display a confirmation page explaining that the deletion cannot be undone. Review any messages about active rides or pending charges. If everything is clear, click the button to confirm deletion and enter your password when prompted.
Your account will be deleted immediately, and you'll be logged out. You can close the browser tab after that.
What happens to your information after deletion
Once your account is deleted, Uber removes your personal information from its active systems. This includes your name, email address, phone number, ride history, saved addresses, payment methods, and messages with drivers or support. You will no longer receive emails or notifications from Uber.
Uber may retain some information for legal or financial reasons — for example, records related to past payments or disputes may be kept for tax or accounting purposes. However, this retained information is not linked to an active account and cannot be used to contact you or identify you as an Uber user.
Reasons your account might not delete right away
If you see an error message or cannot find the delete option, your account may have an active ride, a pending payment, or an unresolved dispute. You must resolve these issues before you can delete your account. Complete any active rides, wait for pending charges to process, or contact Uber Support to resolve disputes.
If you have an outstanding balance — money you owe Uber for a ride or fee — you may need to pay it before deletion is allowed. Check your payment history in Account Settings to see if any charges are pending or unpaid.
In rare cases, Uber may temporarily lock an account during an investigation or dispute. If this is the case, you'll see a message explaining it. You'll need to wait for the investigation to conclude before you can delete the account.
The difference between deactivating and deleting
Some regions offer both "deactivate" and "delete" options. Deactivation temporarily turns off your account — you can reactivate it later by signing back in. Deletion is permanent and removes all your data. If you see both options, choose "delete" only if you're certain you won't use Uber again.
If you're unsure whether you want to leave permanently, deactivation is the safer choice. You can always come back to your account later without losing your ride history or payment methods.
What to do if you can't delete your account
If the delete button doesn't appear or you get an error message, contact Uber Support through the app or website. Go to the Help section, select "Account & Settings," and choose "Delete My Account." Uber Support can walk you through the process or manually delete your account if there's a technical issue.
Have your email address and phone number ready when you contact support. If there's a dispute or unresolved issue on your account, support can tell you what needs to be resolved first. Response times vary, but Uber typically replies within 24 to 48 hours.
Frequently Asked Questions
Can I delete my Uber account if I have an active ride?
No. You must complete or cancel any active rides before you can delete your account. If you cancel a ride, wait for the cancellation to process and any associated charges to finalize before attempting deletion again.
Will deleting my account remove me from Uber Eats?
If you use the same email address for both Uber and Uber Eats, deleting your Uber account may affect your Uber Eats account as well, depending on how they're linked. Check your Uber Eats settings to see if it's a separate account or connected to your Uber account.
Can I reactivate my account after I delete it?
No. Deletion is permanent. If you want to use Uber again, you'll need to create a new account. You can use the same email address or a different one.
How long does it take for my data to be completely removed?
Your account is deleted immediately after you confirm, but Uber may take several days to fully remove all associated data from its servers. Some information may be retained for legal or financial purposes as described in Uber's privacy policy.
What if I deleted my account by mistake?
Contact Uber Support as soon as possible. If you reach out within a short time frame, support may be able to recover your account before data is fully purged from the system. After a certain period, recovery may not be possible.