You can delete your Uber account through the app or website, and the process takes a few minutes
To delete your Uber account, open the Uber app, go to your account settings, select "Delete Account," and follow the prompts to confirm. On the web, log in to your Uber account, click your profile icon, choose "Settings," then "Delete Account." Uber will ask you to confirm your choice and may request a reason for leaving. Once you confirm, your account and associated data are scheduled for removal, though Uber retains some information for legal and financial records.
The deletion process is immediate on your end — you lose access to the app right away — but Uber takes up to 30 days to fully remove your data from their systems. During this window, you can still contact Uber support if you change your mind and want to reactivate your account before the deletion is final.
Key Takeaways
- You can delete your account from the Uber app by going to Settings, then Account, then Delete Account, or through the website's account settings menu.
- Uber will ask you to confirm the deletion and may request feedback about why you are leaving.
- Your account access stops immediately, but Uber takes up to 30 days to remove your data from their servers.
- You can contact Uber support within 30 days if you want to cancel the deletion before it becomes permanent.
- Deleting your account does not refund any remaining Uber Cash or credits — you should use those before you delete.
Steps to delete through the Uber app
Open the Uber app and tap the profile icon in the bottom right corner. This takes you to your account menu. Tap "Settings" at the top of the screen, then scroll down and tap "Account." You will see an option labeled "Delete Account" near the bottom of this menu.
Tap "Delete Account" and Uber will show you a confirmation screen explaining what happens when you delete. Read through this carefully — it tells you that your data will be removed within 30 days and that you can contact support to cancel the deletion during that window. Tap "Delete Account" again to confirm. Uber may ask you to select a reason for leaving from a dropdown menu. This step is optional, but Uber uses the feedback to understand why users are leaving. After you confirm, your account is scheduled for deletion and you will be logged out of the app immediately.
Steps to delete through the Uber website
Go to uber.com and log in with your email and password. Click your profile icon in the top right corner and select "Account Settings" from the dropdown menu. On the Account Settings page, scroll down until you find the "Delete Account" section, usually near the bottom.
Click "Delete Account" and Uber will display the same confirmation information shown in the app. You may be asked to enter your password again for security. Select a reason for deletion if you wish, then click "Delete Account" to confirm. Your account will be deactivated immediately and scheduled for full removal within 30 days.
What happens to your data and payment methods
When you delete your account, Uber removes your personal information, ride history, and saved addresses from the app and your user profile. However, Uber keeps records related to completed transactions, payments, and tax information for legal and accounting purposes. This retained data is separate from your account and cannot be accessed through the app.
Any payment methods linked to your account — credit cards, debit cards, or bank accounts — are disconnected from Uber but remain in your own financial accounts. Deleting your Uber account does not affect your bank or credit card accounts. If you had an Uber Cash balance or promotional credits, those are forfeited when you delete your account. Uber does not refund unused credits, so spend any remaining balance before you delete.
Reactivating your account within the 30-day window
If you change your mind after deleting your account, you have 30 days to contact Uber support and ask them to cancel the deletion. Call Uber support through the app (if you can still access it) or visit the Uber website and use the help section to contact support by email or chat. Explain that you want to reactivate your account and provide your email address and phone number.
Uber support can restore your account if the 30-day deletion period has not yet ended. After 30 days, your account and data are permanently removed and cannot be recovered. If you want to use Uber again after permanent deletion, you will need to create a new account with a new email address or phone number.
Reasons to delete and alternatives to consider
Some people delete their Uber account because they no longer need the service, have privacy concerns, or want to reduce their spending on ride-sharing. Others delete because they are switching to a different service or moving to an area where Uber does not operate. Before you delete, consider whether you might want to use Uber again in the future — if you are just taking a break, you can simply stop using the app without deleting your account.
If you are concerned about privacy, you can review your data settings without deleting. Go to Settings and look for privacy or data options where you can control what information Uber collects. If you want to reduce spending, you can delete the app from your phone without deleting your account, which removes the temptation to order rides but keeps your account active if you need it later.
What to do before you delete
Before you delete your account, spend any remaining Uber Cash or promotional credits. These cannot be transferred or refunded, so use them on a ride or food order through Uber Eats. If you have an active ride or delivery in progress, wait for it to complete and be rated before you delete, since incomplete trips may cause issues with your account deletion.
Download or save your ride history if you need it for tax purposes or personal records. Uber does not provide an automatic export, but you can take screenshots of your trip history from the app before you delete. If you are deleting because of a dispute with Uber or a driver, consider contacting support first to resolve the issue — deletion is permanent after 30 days and support may not be able to help once your account is gone.
Frequently Asked Questions
Will deleting my Uber account remove me from Uber Eats too?
No. Uber Eats uses the same account system, so deleting your Uber account will also delete your Uber Eats account. If you want to keep using Uber Eats but not Uber rides, you cannot delete just the ride portion — you have to delete the entire account. You would need to create a new account if you want to use Uber Eats again later.
Can I delete my account if I have an outstanding balance or unpaid trip?
Uber may not allow you to delete your account if you have an unpaid balance or a disputed charge. Contact Uber support to resolve any outstanding issues first. Once your account is settled, you can proceed with deletion. If you delete with an unpaid balance, Uber may still pursue collection and retain your information for that purpose.
What if I forgot my password and cannot log in to delete my account?
Use the "Forgot Password" option on the Uber login screen to reset your password. Enter your email address and Uber will send you a password reset link. Once you have reset your password and logged in, you can follow the deletion steps. If you cannot access your email, contact Uber support and explain that you want to delete your account but cannot log in — they can help you verify your identity and process the deletion.
Does deleting my account affect my driver rating if I also drive for Uber?
If you have both a rider account and a driver account with Uber, deleting your rider account does not affect your driver account. They are separate. You would need to delete your driver account separately if you want to stop driving. Contact Uber support if you are unsure which account you are deleting.
Can I delete my account if I have an active Uber Pass subscription?
Yes, but your Uber Pass subscription will be cancelled when you delete your account. You will not receive a refund for any remaining time on your subscription. If you want to cancel Uber Pass but keep your account, go to Settings and turn off the subscription without deleting your account.