You can delete your Uber account through the app or website, and the process takes about five minutes
Open the Uber app or go to uber.com, sign in, and navigate to your account settings. Look for the option labeled "Delete Account" or "Close Account" — the exact wording varies slightly depending on whether you're using the app or website. Uber will ask you to confirm the deletion and may request a reason why you're leaving. Once you confirm, your account and all associated data are removed from Uber's active system.
The deletion is permanent. You cannot undo it after confirmation. If you want to use Uber again later, you'll need to create a new account with the same or a different email address. Any credits, promotions, or ride history tied to the deleted account are gone.
Key Takeaways
- Account deletion is permanent and cannot be reversed once you confirm, so make sure you want to leave before proceeding.
- You can delete your account through the Uber app under Account Settings or through the website at uber.com.
- Any unused credits, promotional codes, or ride history will be lost when you delete your account.
- If you have an active ride or outstanding payment, you may need to resolve those before deletion is allowed.
- Creating a new Uber account after deletion requires a new email address or waiting a period of time before reusing the same one.
How to delete through the Uber app
Open the Uber app and tap the account icon in the bottom right corner. Select "Account" or "Settings" depending on your app version. Scroll down until you see "Delete Account" or "Close Account." Tap it and read through the confirmation screen, which will explain what happens when you delete.
Uber will ask you to confirm your password or use biometric authentication (fingerprint or face recognition). After you verify your identity, you'll see a final confirmation screen. Tap "Delete" or "Confirm Deletion" to complete the process. The app will log you out immediately, and your account will no longer exist.
How to delete through the website
Go to uber.com and sign in with your email and password. Click on your profile picture or account icon in the top right corner. Select "Account Settings" from the dropdown menu. Scroll down the settings page to find "Delete Account" or "Close Account."
Click the delete option and review the information about what will be removed. Enter your password when prompted to verify your identity. Click the final confirmation button to delete your account. You'll be logged out and returned to the Uber homepage.
What happens to your data and payment methods
When you delete your account, Uber removes your profile, ride history, saved addresses, and payment methods from your active account. However, Uber may retain some data for legal, tax, or fraud-prevention purposes, as required by law. This retained data is not connected to your account and cannot be used to contact you or access your rides.
Any payment methods you saved — credit cards, debit cards, or linked bank accounts — are disconnected from your account. Those payment methods remain in your own financial accounts and are not affected by the deletion. If you had an Uber Cash balance or promotional credits, those are forfeited and cannot be refunded.
Reasons you might not be able to delete immediately
If you have an active ride in progress, Uber will not allow you to delete your account until the ride is completed. You'll need to finish or cancel the current ride first. Similarly, if you have an outstanding payment or balance owed to Uber, you may need to settle that before deletion is permitted.
If you're an Uber driver or have a driver account, the deletion process may be different or may require additional steps. Driver accounts sometimes have separate requirements, such as resolving any outstanding earnings or vehicle documentation issues before the account can be closed.
What to do if you want to pause instead of delete
If you're not sure whether you want to leave Uber permanently, consider deactivating your account instead of deleting it. Some account settings allow you to temporarily disable your account without losing your data. Check your account settings for an option like "Deactivate Account" or "Pause Account," which may preserve your information if you decide to return later.
Deactivation is not the same as deletion — a deactivated account can usually be reactivated by logging back in, whereas a deleted account is gone. If you don't see a deactivation option, contact Uber support to ask whether temporary suspension is available for your account type.
After you delete: what comes next
Once your account is deleted, you cannot use Uber's services with that account. If you want to use Uber again in the future, you'll need to create a new account. You can use the same email address immediately on some accounts, though Uber may require you to wait a short period before reusing the same email — check the confirmation message for details specific to your situation.
When you create a new account, you'll start fresh with no ride history, saved addresses, or payment methods. You'll need to add a payment method and set up your profile again. Any promotions or credits from your previous account will not transfer to the new one.
Frequently Asked Questions
Can I get a refund of my Uber Cash or credits before I delete?
No. Uber Cash and promotional credits cannot be refunded or transferred. If you have unused credits, you should use them on rides before deleting your account. Once the account is deleted, those credits are lost permanently.
Will deleting my account remove me from Uber Eats too?
If you use the same email address for both Uber and Uber Eats, deleting your Uber account may affect your Uber Eats access. The two services are linked through your email. Contact Uber support before deleting if you want to keep using Uber Eats.
How long does it take for my account to be fully deleted?
Your account is deleted immediately after you confirm the deletion. You're logged out right away and cannot access your account. However, Uber may take several days to fully remove your data from all of their systems, though this doesn't affect your ability to create a new account.
What if I change my mind after deleting my account?
Once deleted, your account cannot be recovered. You cannot undo the deletion or restore your ride history and saved information. If you want to use Uber again, you must create a completely new account.
Do I need to delete my payment methods before deleting my account?
No. Your payment methods are automatically disconnected when your account is deleted. You don't need to remove them separately. They remain secure in your own financial accounts and are not affected by the account deletion.