Cancel Your Subscription Through the Uber Eats App

Open the Uber Eats app on your phone and tap the account icon in the bottom right corner. Select "Wallet" or "Payments," then look for "Subscriptions" or "Uber One" depending on which plan you have. Tap the subscription you want to cancel, then select "Cancel Subscription" or "Turn Off." The app will ask you to confirm — tap yes, and your subscription ends immediately. You will not be charged again, though you keep any remaining benefits through the end of your current billing cycle.

If you cannot find the subscription section in your app, update Uber Eats to the latest version first. Older versions sometimes hide the cancellation option in different menus. After you update, go back to your account settings and try again.

Cancel Through the Uber Eats Website

Go to ubereats.com and sign in with your account. Click your profile icon in the top right, then select "Account" from the dropdown menu. Look for "Subscriptions" or "Uber One" in the left sidebar. Click on the subscription you want to cancel, then select "Cancel Subscription." Confirm your choice when prompted.

The website method works the same way as the app — your subscription stops right away, and you keep access through the end of your current billing period. You will receive a confirmation email within a few minutes.

Key Takeaways

  • You can cancel through the Uber Eats app by going to your account, selecting Wallet or Payments, finding Subscriptions, and tapping Cancel Subscription.
  • The website method works identically: sign in, go to Account, find Subscriptions, and select Cancel.
  • Cancellation takes effect immediately, but you keep your subscription benefits through the end of your current billing cycle.
  • You will receive a confirmation email after you cancel, and you will not be charged again.

What Happens After You Cancel

Once you cancel, your subscription ends at the end of your current billing period. If you paid monthly, you keep your benefits (free delivery, reduced fees, discounts) until the last day of that month. If you paid for a year upfront, you keep benefits through the anniversary date of your purchase.

After your subscription ends, you can still use Uber Eats — you just pay regular delivery fees and service charges on each order. You can resubscribe at any time by going back to the same menu and selecting "Subscribe" or "Turn On."

If You Cannot Find the Cancellation Option

Some older versions of the Uber Eats app do not show the subscription menu in the expected place. Try updating your app through your phone's app store first. If you still cannot find it, sign in on the website instead — the website version is usually more reliable for managing subscriptions.

If the website also does not show a subscription section, you may not have an active subscription. Check your email for recent receipts from Uber Eats to confirm whether you are currently subscribed. If you see charges but no subscription menu anywhere, contact Uber Eats support through the app by tapping "Help" at the bottom of the screen.

Refunds and Prorated Credits

Uber Eats does not refund subscription fees you have already paid. If you cancel mid-month or mid-year, you keep your subscription benefits through the end of your billing cycle — you do not get money back.

If you were charged twice in one month or charged after you cancelled, contact Uber Eats support with screenshots of your charges. Support can sometimes issue a credit to your account, though this is handled case by case. The faster way is to contact your bank or credit card company and dispute the charge if Uber Eats support does not respond within a few days.

Reactivating Your Subscription Later

You can turn your subscription back on whenever you want. Open the app or website, go to the same Subscriptions menu, and select "Subscribe" or "Turn On." You will be charged for the new subscription period starting immediately. Uber Eats does not charge a penalty for cancelling and resubscribing — you can do this as many times as you need.

If you cancelled because of a specific problem — like high delivery fees or missing discounts — check the current subscription benefits before you resubscribe. Uber Eats changes what is included in each plan periodically, so the benefits may be different from when you cancelled.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. You keep your subscription benefits through the end of your billing cycle, but Uber Eats does not refund the portion of the month you do not use. If you paid for a full year, you keep benefits through the anniversary date of your purchase.

Can I cancel on the website if the app is not working?

Yes. The website and app are connected to the same account, so cancelling on ubereats.com will cancel your subscription just as effectively as cancelling in the app. Use whichever one works for you.

What if I see a charge after I cancelled?

Check the date of the charge. If it is within your current billing cycle, it is the last charge before your subscription ends. If the charge is after your billing cycle ended, contact Uber Eats support through the app. If support does not respond within a few days, contact your bank or credit card company and dispute the charge.

Do I lose my saved addresses and payment methods when I cancel?

No. Cancelling the subscription does not delete your account or any saved information. Your addresses, payment methods, and order history stay in your account. You can still use Uber Eats to order — you just pay regular fees instead of subscription rates.