You can cancel Uber Eats through the app or website in under a minute

Cancelling your Uber Eats account removes your payment methods, delivery addresses, and order history from the platform. The process is permanent — once deleted, you cannot recover your account or its data. You can cancel through the Uber Eats app, the Uber Eats website, or by contacting Uber support if you run into problems.

The steps differ slightly depending on whether you use the standalone Uber Eats app or the combined Uber app (which includes both ride-sharing and food delivery). If you have an active order, you must cancel that order first before you can delete your account.

Key Takeaways

  • Open the Uber Eats app or website, go to your account settings, and select the delete account option — the whole process takes about one minute.
  • You must cancel any active food orders before you can delete your account; pending orders will block the deletion.
  • Deleting your account is permanent and cannot be undone; you will lose all saved addresses, payment methods, and order history.
  • If you only want to pause deliveries temporarily, you can deactivate your account instead, which preserves your data for later reactivation.

Cancel through the Uber Eats app on your phone

Open the Uber Eats app and tap the account icon in the bottom right corner (usually your profile picture or initials). Scroll down to the bottom of the menu and look for "Help" or "Settings." Tap "Help," then scroll to find "Account" or "Delete Account." Select "Delete Your Account" or "Close Your Account."

The app will ask you to confirm the deletion and may prompt you to explain why you are leaving. You can skip this step or provide feedback. Tap the final confirmation button, and your account will be deleted. You will receive a confirmation email at the address associated with your account.

Cancel through the Uber Eats website

Go to ubereats.com and sign in with your email and password. Click your profile icon in the top right corner and select "Account Settings." Scroll down and look for "Close Account," "Delete Account," or a similar option. Click it.

You will be taken to a page asking you to confirm the deletion. Read the warning — it will remind you that this action is permanent. Enter your password again if prompted, then click the final confirmation button. The website will show a message confirming your account has been closed.

What to do if you have an active order

If you have placed an order that has not yet been delivered, you cannot delete your account until that order is resolved. Open the Uber Eats app, go to "Your Orders," and find the active order. Tap it and look for a "Cancel Order" button. Select it and confirm the cancellation.

Depending on the restaurant's policy and how far along the order is, you may receive a refund to your original payment method. Once the order is cancelled, wait a few minutes and then return to your account settings to delete your account.

Deactivate instead of delete if you might return

If you are not sure whether you want to leave Uber Eats permanently, you can deactivate your account instead of deleting it. Deactivation temporarily disables your account while keeping all your data — addresses, payment methods, and order history — intact. You can reactivate at any time by signing back in.

To deactivate, go to Account Settings and look for "Deactivate Account" or "Pause Account." This option may not appear in all regions. If you cannot find it, contact Uber support through the app's Help section and ask about temporarily disabling your account.

What happens after you delete your account

Once your account is deleted, you lose access to all saved information: delivery addresses, payment methods, order history, and any credits or promotions you had. You cannot recover this data. If you want to use Uber Eats again in the future, you will need to create a new account from scratch.

Your email address may be reusable after a waiting period (usually 30 days), but Uber support can tell you the exact timeline. Any refunds owed to you will be processed to your original payment method within 5 to 10 business days.

Contact Uber support if deletion does not work

If you cannot find the delete option, your account is locked, or the deletion process fails, contact Uber support through the app. Open Uber Eats, tap your account icon, go to "Help," and select "Contact Us." Choose the issue that best matches your problem — usually "Account" or "Delete Account."

You can message support through the app or request a call. Response times vary, but Uber typically replies within a few hours during business hours. Have your email address and phone number ready. Support can manually delete your account if the self-service option is not working.

Frequently Asked Questions

Can I get my order history back after I delete my account?

No. Deleting your account permanently removes all order history, saved addresses, and payment methods. If you think you might need this information later, take screenshots or write down important details before you delete.

Will deleting Uber Eats also delete my Uber ride-sharing account?

If you use the combined Uber app (which includes both rides and food delivery), deleting your account removes both services. If you use the standalone Uber Eats app, only the food delivery account is deleted. Check which version you have before confirming deletion.

How long does it take for my account to be fully deleted?

The deletion is immediate in the app and on the website. However, Uber may retain some data for legal or billing purposes for a longer period. Your account will no longer appear in the system and you cannot sign back in.

Can I cancel my account if I have a pending refund?

Yes, but you should wait for the refund to process first. If you delete your account before a refund is issued, it may still be sent to your original payment method, but tracking it becomes harder. Contact support if you are unsure whether a refund is pending.

What if I only want to remove my payment method, not delete my whole account?

Go to Account Settings, find "Payment Methods," and remove the card or account you no longer want to use. You can keep your account active and simply delete specific payment methods without closing the entire account.