You can delete your Uber account through the app or website in about five minutes, but the process is permanent and you'll lose access to your ride and payment history

To delete your Uber account, open the app, go to your profile menu, select "Settings," scroll to the bottom, and tap "Delete Account." You'll be asked to confirm your reason for leaving and whether you want to delete associated data. Confirm the deletion, and your account is gone. On the web, log in to your Uber account, click your profile picture, select "Settings," find "Delete Account" at the bottom, and follow the same confirmation steps.

Once you confirm deletion, Uber begins removing your personal information within 30 days, though some data may be retained for legal or tax reasons if you were a driver. You cannot undo this action — you'll need to create a new account if you want to use Uber again later. Any remaining balance in your Uber Cash or credits will be forfeited.

Key Takeaways

  • Account deletion takes about five minutes and happens through the app's Settings menu under your profile, or through the website's account settings.
  • Deletion is permanent and cannot be reversed, so you'll lose all ride history, saved addresses, payment methods, and any unused Uber Cash balance.
  • Uber removes most personal data within 30 days, but may keep some records for tax or legal purposes if you were a driver.
  • If you want to pause your account temporarily instead of deleting it, you can deactivate it for up to 30 days before it auto-deletes.

Step-by-step deletion through the Uber app

Open the Uber app and tap the profile icon in the bottom right corner. This takes you to your account menu. Tap "Settings" near the top of the screen.

Scroll all the way to the bottom of the Settings page. You'll see "Delete Account" in red text. Tap it. Uber will ask you to select a reason for deletion — options include "I don't use Uber anymore," "Privacy concerns," "Poor experience," or "Other." Choose the reason that applies to you, though your choice doesn't affect whether deletion goes through.

Tap "Continue." Uber will show you a summary of what will happen: your account will be deleted, your data will be removed, and you'll lose access to any remaining balance. Tap "Delete Account" to confirm. You may be asked to enter your password one more time as a final security step. Once you do, your account is deleted immediately.

Deleting your account through the Uber website

Go to uber.com and log in with your email and password. Click your profile picture in the top right corner and select "Account Settings" from the dropdown menu.

On the Account Settings page, scroll down to the bottom. You'll see "Delete Account" in red. Click it. Like the app, you'll be asked to choose a reason for deletion. Select the option that fits your situation and click "Continue."

Review the deletion summary and click "Delete Account." Enter your password when prompted, and your account is deleted. The website deletion process is identical to the app — both remove your account immediately and begin the data removal process within 30 days.

What happens to your data and payment information

When you delete your account, Uber removes your personal information — name, phone number, email, address, and ride history — within 30 days. Your payment methods are disconnected from your account immediately, though the card or bank account itself remains active in your own financial system.

If you were an Uber driver, Uber may retain some of your data longer for tax reporting, insurance claims, or legal disputes. This is standard practice for any company that handled money on your behalf. You can contact Uber's support team if you want to know specifically what data they're keeping and why.

Any Uber Cash balance or promotional credits in your account will be lost when you delete. Uber does not refund unused balances, so spend any remaining credit before you delete if you want to use it.

The difference between deactivating and deleting your account

Uber offers two options: deactivation and deletion. Deactivation is temporary — you can pause your account for up to 30 days and reactivate it anytime during that window. After 30 days of inactivity, Uber automatically deletes the deactivated account. Deactivation is useful if you're taking a break but might want to return.

Deletion is permanent and immediate. You cannot reactivate a deleted account. If you change your mind later, you'll have to create a brand-new account from scratch, and you'll lose all your ride history, saved addresses, and payment methods. Choose deactivation if you're unsure; choose deletion only if you're certain you won't use Uber again.

What to do before you delete your account

Before you hit delete, take a few steps to protect yourself. Download or screenshot your ride history if you need it for tax purposes, expense reports, or personal records — once deleted, you won't be able to access this information. If you were a driver, save any earnings statements or tax documents Uber provided.

Spend any remaining Uber Cash or promotional credits. These balances disappear when your account is deleted and cannot be recovered. If you have an active ride or delivery order, complete it before deleting — you won't be able to cancel or track it after your account is gone.

Remove any saved payment methods if you're concerned about security, though Uber disconnects these automatically when you delete. If you shared your Uber account with family members through Family Profiles, note that those connections will end when you delete.

Reactivating or creating a new account after deletion

If you delete your account and later decide you want to use Uber again, you'll need to create a new account. Use the same email address or a different one — Uber will treat it as a brand-new user. You won't have access to your old ride history, saved addresses, or payment methods, so you'll need to set everything up again.

New accounts sometimes receive promotional credits or first-ride discounts, though these offers vary by location and time. You won't automatically get these offers just because you had an account before — Uber treats returning users the same as new ones.

Frequently Asked Questions

Can I get a refund for my unused Uber Cash?

No. Uber does not refund unused Uber Cash or promotional credits when you delete your account. Spend any remaining balance before you delete, or accept that it will be forfeited. If you have a large balance, contact Uber support to ask about exceptions, though refunds are not standard policy.

Will deleting my account remove me from Uber Eats too?

Yes. Uber Eats uses the same account system as Uber rides. Deleting your Uber account also deletes your Uber Eats account, and you'll lose access to your order history and saved addresses for food delivery as well.

How long does it take for Uber to completely remove my data?

Uber removes most personal data within 30 days of deletion. Some information may be kept longer for legal, tax, or insurance purposes, especially if you were a driver. You can contact Uber support to ask what specific data they're retaining and for how long.

Can I delete my account if I have an outstanding balance or unpaid trip?

Yes, you can delete your account even if you owe money, but Uber may pursue collection for the unpaid amount. Deleting your account doesn't erase the debt — it only removes your access to the app. Settle any outstanding balances before you delete to avoid collection calls or legal action.

What if I change my mind after deleting my account?

Once deleted, your account cannot be reactivated. You'll need to create a new account with a new sign-up process. You won't recover your old ride history, saved addresses, or payment methods. If you're unsure, use the deactivation option instead — it lasts 30 days and can be reversed anytime during that period.