How to Delete Your Uber Account

You can delete your Uber account through the app or website in about five minutes. The process is permanent — once you confirm deletion, Uber removes your profile, payment methods, ride history, and saved addresses. You cannot undo this action, so download your data first if you want to keep records of past trips.

Deletion is different from deactivation. When you delete, your account is gone. When you deactivate (which Uber calls "pause"), your account stays in the system but you cannot request rides; you can reactivate it later by logging back in. Most people who want to stop using Uber should deactivate instead, since deletion is permanent and you lose access to receipts and ride history.

Key Takeaways

  • Account deletion is permanent and cannot be reversed, so consider deactivating instead if you might use Uber again.
  • You can delete through the app (Settings > Account > Delete Account) or through the website at uber.com/account.
  • Uber will ask you to confirm your reason for leaving and may offer a discount code to stay — you can decline and proceed with deletion.
  • Any active trips, pending payments, or unresolved disputes will block deletion until they are resolved.
  • After deletion, you lose access to ride history, receipts, and any Uber Cash or promotional credits remaining on your account.

Delete Your Account Through the Mobile App

Open the Uber app and tap the account icon (usually a profile picture or silhouette in the lower right corner). Scroll down and tap "Settings." Look for an option labeled "Account" or "Account Settings" and tap it. You should see a "Delete Account" button near the bottom of that menu.

Tap "Delete Account." Uber will show you a confirmation screen explaining that deletion is permanent. You may see a survey asking why you are leaving — this is optional. You can skip it or answer it; either way, tap the button to proceed. Uber will send a confirmation code to the phone number or email address on file. Enter that code to verify your identity, then confirm deletion one final time.

Delete Your Account Through the Website

Go to uber.com and log in with your email and password. Click your profile icon in the upper right corner and select "Account Settings." On the left side menu, click "Account" or "Profile," depending on your region. Scroll to the bottom of the page and look for "Delete Account" or "Close Account."

Click that option. Uber will display the same permanent-deletion warning and may ask for your reason. Click to proceed. Uber will send a verification code to your email or phone. Check your email inbox (and spam folder) for a message from Uber. Copy the code and paste it into the box on the website, then confirm deletion. Your account will be removed within a few minutes.

What Happens If You Cannot Delete Right Now

Uber will not let you delete if you have an active trip in progress, a pending payment dispute, or an outstanding balance. If you see an error message, finish or cancel any active rides first. Wait for any payment issues to resolve — this usually takes three to five business days. Then try deletion again.

If you have Uber Cash or promotional credits on your account, they will be forfeited when you delete. Spend them on a ride before you delete if you want to use them. Once your account is gone, you cannot recover unused credits.

Deactivation as an Alternative to Deletion

If you are not sure whether you will use Uber again, deactivate instead of deleting. Deactivation hides your account and stops ride requests, but keeps your data intact. To deactivate, go to Settings > Account and look for "Deactivate Account" or "Pause Account." This option is usually near the delete button.

When you deactivate, your payment methods, ride history, and saved addresses stay on file. You can log back in at any time and reactivate with no extra steps. There is no time limit on deactivation — your account can stay paused for months or years. If you change your mind about Uber entirely, you can always delete later.

What You Lose When You Delete

Deletion removes your entire account history. You will no longer be able to see past trips, receipts, or ratings. If you need these records for tax purposes, expense reports, or personal records, download your data before you delete. To do this, go to Settings > Account > Download Your Data (or "Request Your Data"). Uber will email you a file with your account information, usually within a few days.

You also lose access to any Uber Cash balance, promotional codes, or loyalty rewards. Referral credits that you earned but have not used will disappear. If you have an Uber Eats account linked to the same email, deleting your Uber account may affect that as well — check Uber Eats settings separately if you want to keep using it.

Frequently Asked Questions

Can I delete my Uber account if I have an active dispute or complaint?

No. Uber will not process deletion while a dispute is open. You must wait for the issue to be resolved, which usually takes five to ten business days. Contact Uber support through the app to check the status of any open disputes before you try to delete.

What if I forget my password and cannot log in to delete?

Go to the Uber login page and click "Forgot password?" Enter your email address. Uber will send a password reset link. Click the link, create a new password, log in, and then proceed with deletion. If you no longer have access to the email address on file, contact Uber support for help.

Will deleting my Uber account delete my Uber Eats account too?

Not automatically. If both accounts use the same email address, they may be linked, but deletion of one does not always delete the other. Log into Uber Eats separately and check your account settings. If you want to delete Uber Eats as well, you will need to delete it through its own settings menu.

Can I get my ride history back after I delete my account?

No. Once you delete, your ride history is permanently removed and cannot be recovered. If you need records of past trips, download your data before you delete. Uber will email you a file with all your account information, including trip details and receipts.

How long does it take for my account to be fully deleted?

Deletion is usually instant, but it can take up to 24 hours for all your data to be removed from Uber's systems. You will not be able to log in immediately after confirming deletion. If you try to create a new account with the same email address, you may need to wait a day or two.