You can delete your Uber account through the app or website, and the process takes a few minutes

To remove your Uber account, open the Uber app, go to your account settings, find the option to delete your account, and confirm the deletion. Uber will ask you to enter your password and may request a reason for leaving. Once you confirm, your account and associated data are scheduled for deletion, though Uber retains some information for legal and safety reasons for a limited time.

The exact steps differ slightly depending on whether you use the driver app, the rider app, or the website. If you have an active trip, outstanding balance, or pending earnings, you may need to resolve those before deletion is possible.

Key Takeaways

  • You can delete your account from the Uber app under Account Settings, or through the website under your profile menu.
  • If you have an active trip, unpaid charges, or pending driver earnings, you must resolve these before Uber will process the deletion.
  • Deletion is permanent — you cannot recover your account, ride history, or saved payment methods once the process completes.
  • Uber keeps some data after deletion for fraud prevention, legal compliance, and safety investigations, but your profile and personal information are removed from the app.

Steps to delete your account as a rider

Open the Uber app and tap the account icon in the lower right corner. Scroll down and select "Settings," then look for "Delete Account" or "Account Deletion" near the bottom of the menu. Tap it and Uber will show you a confirmation screen explaining that deletion is permanent.

Enter your password when prompted. Uber may ask why you are leaving — this is optional, but the information helps them understand user concerns. After you confirm, your account enters a deletion queue. Uber typically completes the removal within 30 days, though some data may persist in their systems for compliance purposes.

Steps to delete your account as a driver

Open the Uber Driver app and tap your profile icon. Select "Account Settings," then scroll to find "Delete Account" or "Deactivate Account." Tap the option and review the warning that you cannot undo this action.

Before Uber will process deletion, you must have zero outstanding balance and no pending earnings. If you have money owed to Uber (from cancellations, tolls, or damage claims), you must pay it first. If Uber owes you money, you must wait for that payment to process or request it through the app. Once your account is clear, enter your password and confirm the deletion.

Deleting your account through the website

Go to uber.com and sign in with your email and password. Click your profile icon in the upper right corner and select "Account Settings." Scroll down to find "Delete Your Account" and click it.

You will see the same confirmation screen as in the app. Enter your password, optionally explain why you are leaving, and confirm. Website deletion follows the same timeline and rules as app deletion — if you have active trips, unpaid charges, or pending earnings, the system will not allow you to proceed.

What happens to your data after deletion

Your profile, ride history, saved addresses, and payment methods are removed from the Uber platform within 30 days. You will no longer receive notifications or promotional emails from Uber. Your account will not appear in any searches, and you cannot log back in.

Uber retains some information after deletion for fraud investigation, legal disputes, and safety reviews. This data is kept separate from your profile and is not used for marketing or service purposes. If you were involved in an accident, dispute, or safety report, Uber may keep records related to that incident for the duration of any investigation or legal proceeding.

Reasons deletion might not work

If you see an error message when trying to delete your account, the most common cause is an active trip, unpaid balance, or pending driver earnings. Finish any active rides, pay any outstanding charges, and wait for driver payments to clear before trying again.

If you have an active promotion or referral bonus that has not yet been credited, Uber may prevent deletion until the promotion period ends. If you recently received a payment, wait for it to fully process before attempting deletion. If you continue to see an error after resolving these issues, contact Uber Support through the app or website — they can investigate account-specific blocks.

Deactivation versus deletion

Deactivation and deletion are different. Deactivation temporarily suspends your account — you can reactivate it later by logging back in. Deletion is permanent and cannot be reversed. If you are unsure whether you want to leave Uber permanently, consider deactivating first. Most users can deactivate by simply not using the app; Uber may eventually ask if you want to reactivate.

For drivers, deactivation is sometimes offered as an option before deletion. If you see "Deactivate Account" instead of "Delete Account," that means your account can be paused rather than permanently removed. You can reactivate a deactivated driver account by logging in and completing any required verification steps.

Frequently Asked Questions

Can I recover my account after I delete it?

No. Deletion is permanent and cannot be undone. Once Uber completes the removal, you cannot log back in or recover your ride history, saved addresses, or payment methods. If you think you might want to use Uber again, deactivate instead of deleting.

Will Uber delete my data immediately?

Your profile and personal information are removed from the app within 30 days. However, Uber retains some data for fraud prevention, legal compliance, and safety investigations. This retained data is not used for marketing and is kept separate from your profile.

What if I have a pending refund or dispute?

Resolve any active disputes or refund requests before deleting your account. If money is owed to you, wait for the payment to process. If you delete your account with a pending refund, you may lose the ability to receive that payment. Contact Uber Support to settle disputes before deletion.

Can I delete my account if I have an active trip?

No. You must finish any active ride before deletion is possible. Complete the trip, rate the driver or rider, and wait for the trip to fully close in the app. Then try deleting your account again.

Do I need to delete my payment methods before deleting my account?

No. Your saved payment methods are automatically removed when your account is deleted. You do not need to remove them manually, though you can do so through Account Settings if you prefer.