You can delete your Uber account through the app or website, and the process takes a few minutes
Deleting your Uber account is permanent. Once you confirm the deletion, Uber removes your profile, payment methods, ride history, and saved addresses. You cannot undo this action, so make sure you want to leave before you start. If you only want to stop using Uber temporarily, you can deactivate your account instead — that pauses your account without erasing your data, and you can reactivate it later by logging back in.
The deletion process works the same way whether you use the Uber app on your phone or the website on a computer. You do not need to contact Uber support to delete your account yourself, though support can help if you run into problems during the process.
Key Takeaways
- Account deletion is permanent and cannot be reversed, so confirm you want to leave before you proceed.
- You can delete your account through the Uber app or website in your account settings under "Privacy".
- Deactivation pauses your account without deleting it, and you can reactivate by logging in again if you change your mind.
- If you have an active ride, pending payment, or an open support case, you may not be able to delete until those are resolved.
- Deletion removes your profile, payment methods, ride history, and saved addresses from Uber's systems.
How to delete your account through the Uber app
Open the Uber app and tap the menu icon (three horizontal lines) in the bottom right corner. Tap your profile picture or name at the top of the menu. Scroll down and tap "Privacy", then scroll to the bottom of that page and tap "Delete Account".
Uber will ask you to confirm your reason for leaving — this is optional, but the information helps Uber understand why people leave. After you select or skip the reason, tap "Delete" again. Uber will send a confirmation code to the phone number or email address on your account. Enter that code into the app to complete the deletion. Your account will be removed within a few hours.
How to delete your account through the Uber website
Go to uber.com and log in to your account. Click the profile icon in the top right corner and select "Account Settings". Click "Privacy" in the left menu. Scroll to the bottom and click "Delete Account".
Follow the same confirmation steps as the app: select a reason if you want to, then click "Delete". Uber sends a confirmation code to your registered phone number or email. Enter the code to finish. Your account will be removed within a few hours.
When you cannot delete your account right away
Uber may block deletion if you have an active ride in progress, a pending payment, or an open support case. If you see an error message, finish or cancel your current ride first, make sure all payments have gone through, and resolve any open issues with Uber support before trying again.
If you have a scheduled ride set for the future, cancel it before you delete. Once your account is gone, you will not be able to access that ride or get a refund through the app.
The difference between deleting and deactivating your account
Deactivation temporarily turns off your account without removing your data. Your profile, payment methods, ride history, and saved addresses stay in Uber's system. You can reactivate your account anytime by logging in with your email and password — Uber will ask if you want to turn your account back on, and you can start using it immediately.
Deletion is permanent and removes everything. You cannot reactivate a deleted account. If you want to use Uber again after deletion, you would need to create a brand new account from scratch.
Choose deactivation if you are taking a break or unsure whether you will use Uber again. Choose deletion if you are certain you do not want the account to exist anymore.
What happens to your data after deletion
Uber removes your profile, payment methods, phone number, email address, ride history, saved home and work addresses, and any profile photo you uploaded. The company also deletes any ratings or reviews you left for drivers.
Ride data that involves other people — such as a shared ride where someone else was in the car — may be kept for a limited time to resolve disputes or for legal reasons. Uber's privacy policy explains what data they keep and for how long, which varies by country and local law.
If you cannot delete your account yourself
Contact Uber support through the app or website if you run into errors during deletion, if you cannot access your account, or if you need help for any other reason. Open the app, tap the menu icon, scroll down, and tap "Help". Search for "delete account" or tap "Account & Settings" to find support options. You can also visit uber.com/help on a computer.
Uber support can delete your account for you if you cannot do it yourself, though they may ask you to verify your identity first. Response times vary, but support usually replies within a few hours to a few days.
Frequently Asked Questions
Can I get my ride history back after I delete my account?
No. Deletion removes your ride history permanently. If you need records of past rides for tax, insurance, or other purposes, take screenshots or download that information before you delete your account.
Will deleting my Uber account affect my Uber Eats account?
Uber Eats and Uber rides use the same login, so deleting your account removes both. If you want to keep using Uber Eats but not Uber rides, contact support — they may be able to separate the accounts or deactivate rides only.
What if I forgot my password and cannot log in to delete my account?
Go to the Uber login page and click "Forgot password?" to reset it. Uber sends a link to your email address. Once you reset your password, log in and follow the deletion steps. If you cannot access your email, contact Uber support with proof of identity.
Does Uber charge a fee to delete my account?
No. Deletion is free. Uber does not charge for removing your account.
How long does it take for my account to be completely deleted?
Uber removes your account from the app and website within a few hours of confirmation. Complete removal from all of Uber's systems may take longer, but you will not be able to use your account immediately after you confirm deletion.