Deleting Your Uber Account: The Basic Steps

You can delete your Uber account through the app or website. The process takes a few minutes, but Uber will keep your data for a limited time after deletion in case you change your mind. Once you confirm deletion, you lose access to your ride and payment history, and any remaining balance in your account is forfeited.

Deletion is permanent after 30 days. During those 30 days, you can reactivate your account by logging back in with the same email and password. After 30 days, Uber begins removing your personal information from their servers.

Key Takeaways

  • You can delete your account from the Uber app under Account Settings, or from the website at uber.com by going to Settings and selecting Delete Account.
  • Uber gives you 30 days to change your mind and reactivate your account before permanently removing your data.
  • Any money in your Uber Cash or promotional credits will be lost when you delete your account.
  • If you have an active ride or delivery order, you must cancel it before you can delete your account.
  • Deleting your Uber account does not automatically cancel any linked payment methods or subscriptions like Uber Pass.

How to Delete Your Account Through the Uber App

Open the Uber app and tap the account icon in the bottom right corner. Scroll down and select "Settings." Look for the option labeled "Delete Account" near the bottom of the Settings menu. Tap it.

Uber will ask you to confirm your reason for leaving and show you a warning that deletion cannot be undone immediately. Read through the information, then tap "Delete Account" again. You will receive a confirmation email at the address linked to your account. Your account is now in deletion status and will be fully removed after 30 days.

How to Delete Your Account Through the Website

Go to uber.com and log in with your email and password. Click on your account icon in the top right corner and select "Settings." Scroll down to find "Delete Account" and click it.

You will see the same confirmation screen as in the app. Review the information about what happens to your data and payment methods, then click "Delete Account" to confirm. Uber will send a confirmation email. Your account enters the 30-day deletion window immediately.

What Happens to Your Money and Payment Methods

Any balance in your Uber Cash account is lost when you delete your account. Promotional credits and ride vouchers also expire. If you have money in your account, consider using it before you delete.

Payment methods linked to your account (credit cards, debit cards, PayPal) are not automatically removed from Uber's system. You should manually delete each payment method from your Settings before you delete your account if you want to fully disconnect from Uber. Subscriptions like Uber Pass will be canceled, but you should verify this by checking your email for a cancellation confirmation.

Reactivating Your Account During the 30-Day Window

If you change your mind within 30 days, log back into the Uber app or website using your original email and password. Your account will reactivate immediately, and you will regain access to your ride history, saved addresses, and payment methods.

After 30 days have passed, your account cannot be reactivated. You would need to create a new account with the same or a different email address. Any history, saved preferences, and ratings from your old account will be gone.

Reasons You Might Not Be Able to Delete Your Account

If you have an active ride or delivery order in progress, Uber will not let you delete your account until the order is complete or canceled. Cancel the ride or delivery first, then return to Settings and try again.

If you are an Uber driver or have a driver account linked to your rider account, you may need to delete the driver account separately. Contact Uber support through the app if you are unsure whether a driver account is attached to your profile.

Frequently Asked Questions

Will deleting my Uber account remove me from Uber Eats?

If you use the same email for both Uber rides and Uber Eats, deleting your account will affect both services. You will lose access to your Eats order history and saved payment methods as well. If you want to keep one service but delete the other, contact Uber support to see if they can separate the accounts.

Can I delete my account if I have an outstanding balance or unpaid ride?

Uber may prevent you from deleting your account if you have an unpaid charge. Settle any outstanding balance first through your payment method or by contacting Uber support. Once the balance is cleared, you can proceed with deletion.

What if I forget my password and can't log in to delete my account?

Use the "Forgot Password" option on the Uber login screen to reset your password. Check the email linked to your account for the reset link. Once you have set a new password, log in and follow the deletion steps. If you no longer have access to that email, contact Uber support for help.

Does deleting my Uber account delete my information from Uber's servers right away?

No. Uber keeps your data for 30 days after you request deletion. During this time, your account can be reactivated. After 30 days, Uber begins removing your personal information, though some data may be retained for legal or business reasons as outlined in their privacy policy.