Guisados is a Mexican restaurant chain available through Uber Eats in select cities

Guisados is a Mexico City–based restaurant known for traditional Mexican stews, tacos, and regional dishes. The chain operates in several US cities and is available for delivery through Uber Eats in locations where they have a restaurant or partner. You order through the Uber Eats app or website the same way you would from any other restaurant — search for Guisados, check if it delivers to your address, and place your order for delivery or pickup.

Availability depends on your location. Guisados has physical locations in cities including Los Angeles, San Francisco, Las Vegas, and New York, but not every city has a Guisados restaurant. Even in cities where Guisados operates, Uber Eats may not deliver from every location, or delivery may be limited to certain neighborhoods. The app will tell you immediately whether Guisados delivers to your address.

Key Takeaways

  • Guisados is available on Uber Eats only in cities where the restaurant has a physical location or delivery partnership.
  • You can search for Guisados directly in the Uber Eats app to see if it delivers to your address and what menu items are currently available.
  • Delivery fees, restaurant markups, and service fees are set by Uber Eats and vary by location and order size.
  • Pickup is often faster and cheaper than delivery if a Guisados location is near you.

How to find Guisados on Uber Eats

Open the Uber Eats app or go to ubereats.com. Type "Guisados" into the search bar at the top. The app will show you whether a Guisados location delivers to your address. If one does, you will see the restaurant's name, estimated delivery time, delivery fee, and a star rating from other customers.

If no Guisados location appears, it means none deliver to your area. You can check whether there is a Guisados restaurant near you by searching online or on Google Maps, but you would need to order directly from the restaurant or pick up in person rather than through Uber Eats.

What you will see on the Guisados menu

Guisados menus typically include guisados (stewed meat dishes), tacos, tortas, and regional specialties that vary by location. The menu available through Uber Eats may be smaller than the full restaurant menu, and some items may be marked as unavailable on any given day. Prices on Uber Eats are often higher than in-restaurant prices because Uber adds a restaurant markup on top of the base price.

You can browse the full menu before you commit to ordering. Read customer reviews on the Uber Eats page to see what dishes other people have ordered and what they thought. If you have questions about ingredients or preparation, some Uber Eats restaurants allow you to message them through the app before you place your order.

Delivery fees and costs

Uber Eats charges three separate fees: the restaurant's menu price (which may be higher than the in-restaurant price), a delivery fee, and a service fee. The delivery fee depends on distance and demand and can range from a few dollars to $10 or more. The service fee is a percentage of your subtotal and is separate from the delivery fee.

If you have an Uber Eats Pass subscription, you may get free or reduced delivery fees on may have access to orders. Pickup orders typically have no delivery fee, only the restaurant price and a small service fee. You can see the full cost breakdown before you confirm your order.

Pickup versus delivery

Pickup is usually faster and cheaper than delivery. If a Guisados location is near you, you can select pickup at checkout, and the order will be ready in the estimated time shown. You pay only the restaurant price plus a small service fee — no delivery fee. This is a good option if you are willing to go to the restaurant yourself or have someone pick it up for you.

Delivery takes longer because the order has to be prepared and then handed to a driver. Delivery times vary depending on how busy the restaurant and delivery network are. During peak hours (lunch and dinner), delivery can take 45 minutes to over an hour. You pay the full delivery fee on top of the higher menu prices.

What to do if your order has a problem

If your order arrives late, incomplete, or with the wrong items, you can report the issue through the Uber Eats app. Open your order history, find the order, and tap "Help." You can describe the problem and request a refund or credit. Uber Eats will investigate and usually issue a credit to your account within a few days.

If the restaurant prepared the order incorrectly, Uber Eats may refund you or offer a credit toward your next order. If the driver lost or damaged your food, Uber Eats typically covers that as well. Keep photos of damaged food if you can — they help speed up the refund process. You cannot contact Guisados directly through Uber Eats; all disputes go through Uber Eats customer service.

Frequently Asked Questions

Does Guisados deliver everywhere?

No. Guisados is available on Uber Eats only in cities where the restaurant has a location. Even in those cities, delivery may be limited to certain neighborhoods. Search for Guisados in your area on the Uber Eats app to see if it delivers to you.

Why is Guisados more expensive on Uber Eats than in the restaurant?

Uber Eats adds a markup to restaurant prices to cover the cost of the platform, delivery, and payment processing. The restaurant also pays Uber Eats a commission on each order. These costs are passed to you as higher menu prices on the app.

Can I order directly from Guisados instead of through Uber Eats?

Yes. You can call the restaurant directly or visit in person to order and pick up. You can also check whether Guisados has its own website or app for ordering. Ordering directly often costs less because you avoid Uber Eats' fees and markups.

What if my order doesn't arrive?

Report it through the Uber Eats app under "Help" on your order. Describe what happened and request a refund or credit. Uber Eats will investigate with the driver and restaurant and usually resolve the issue within a few days.

Can I modify my order after I place it?

It depends on how quickly the restaurant starts preparing your order. If you catch it fast enough, you may be able to cancel and reorder. Once the restaurant has started cooking, you cannot modify the order through the app. Call Uber Eats customer service immediately if you need to make changes.