Where to find and install the Uber app

The Uber app is available through the Apple App Store (for iPhones and iPads) and Google Play (for Android phones). Search for "Uber" in either store, then tap the download button. The app is free to install. Once it finishes downloading, you can open it and create an account or sign in if you already have one.

You need a smartphone with either iOS 12 or later (for Apple devices) or Android 6.0 or later (for Android devices) to run the current version. If your phone is older, you may not be able to download the latest version, though older versions of the app may still work on your device.

The app takes up roughly 100 to 200 megabytes of storage space, depending on your phone type. Make sure you have enough free space before you start the download, and use a stable internet connection — either WiFi or mobile data — to avoid interruptions.

Key Takeaways

  • Download the Uber app from the Apple App Store (iPhone) or Google Play (Android) by searching for "Uber" and tapping the download button.
  • Your phone must run iOS 12 or later for Apple devices, or Android 6.0 or later for Android devices.
  • The app is free to install and requires 100 to 200 megabytes of storage space.
  • You will need to create an account or sign in with an existing one before you can request a ride or make a delivery order.
  • A working internet connection and a valid payment method are required to complete a ride or order.

What you need before you download

Before you install the app, have a smartphone with enough storage space and a working internet connection ready. You will also need a valid email address or phone number to create an account, and a payment method — either a credit card, debit card, or linked bank account — to pay for rides or food orders.

If you are downloading on someone else's phone or a shared device, you can still create your own Uber account. The app lets multiple accounts sign in and out, so each person can use their own payment method and ride history.

Setting up your account after download

Once the app opens, you will see a screen asking you to sign up or log in. To create a new account, enter your email address or phone number, then create a password. Uber will send you a verification code to confirm your identity — check your email or text messages for this code and enter it into the app.

Next, add your payment method. Tap the payment section in your account settings and enter your card details or link your bank account. Uber will ask for your name, billing address, and the last four digits of your card to verify it. You can add multiple payment methods and choose which one to use for each ride.

You will also need to set up your location services so the app can find drivers near you. When you open the app for the first time, it will ask permission to access your phone's location. Tap "Allow" or "Allow While Using the App" so Uber can show you available rides and send drivers to your pickup location.

Troubleshooting download and installation problems

If the download stalls or fails, close the App Store or Google Play, restart your phone, and try downloading again. Make sure you have a strong WiFi signal or good mobile data coverage. If your phone keeps running out of storage space, delete photos, videos, or other apps you no longer use, then try again.

If you see an error message saying your phone is not compatible, your device may be too old to run the current version of Uber. Check your phone's operating system version in your settings. For iPhones, go to Settings > General > About and look for the iOS version. For Android phones, go to Settings > About Phone and look for the Android version. If your phone is older than the minimum requirement, you may not be able to use the newest version of the app.

If the app crashes after you install it, try restarting your phone and opening the app again. If it continues to crash, uninstall the app, restart your phone, and reinstall it from the App Store or Google Play.

Using the app on multiple devices

You can install the Uber app on more than one phone or tablet using the same account. Sign in with your email address and password on each device. Your payment methods, saved addresses, and ride history will appear on all of them. If you want to use different payment methods on different devices, you can add multiple cards to your account and choose which one to use for each ride.

If you share a device with someone else, you can each create separate Uber accounts. When you want to switch accounts, tap your profile picture in the app, scroll to the bottom, and tap "Log Out." The next person can then sign in with their own email and password.

Data and privacy when you download

When you install the Uber app, it will ask for permission to access your location, contacts, and photos. You can choose to allow or deny each permission. Location access is required to request rides, but you can deny access to your contacts and photos if you prefer. You can change these permissions later in your phone's settings.

The app collects information about your rides, payment methods, and location history. Uber's privacy policy explains how this data is used and stored. You can read it in the app by going to your account settings and tapping "Privacy." If you have concerns about how your data is handled, you can contact Uber's support team through the app.

Frequently Asked Questions

Can I use Uber without downloading the app?

Uber offers a web version at uber.com where you can request rides on a computer or mobile browser, though the app is faster and more reliable. Some features, like tipping and ride tracking, work better in the app. Most riders use the app because it is designed specifically for phones and works offline for some functions.

What if I do not have enough storage space on my phone?

Delete apps, photos, or videos you no longer use to free up space. You can also move photos and videos to cloud storage like Google Photos or iCloud. Once you have at least 200 megabytes free, try downloading Uber again.

Is the Uber app safe to download?

The app is official and comes directly from the Apple App Store or Google Play, which both scan apps for malware before they are listed. Download only from these official stores, not from third-party websites. If you see a link claiming to be Uber but is not from the App Store or Google Play, do not use it.

Can I download Uber if I do not have a credit card?

Yes. Uber accepts debit cards, prepaid cards, and linked bank accounts as payment methods. You can also add a gift card balance to your account. At least one payment method must be on file before you can request a ride.

What happens if I uninstall and reinstall the app?

Your account and payment methods stay the same. When you reinstall and sign in with your email and password, all your information will be there. You do not lose your ride history or saved addresses.