You can delete your Uber Eats account through the app or website, and the process takes a few minutes
Deleting your Uber Eats account removes your payment methods, delivery addresses, order history, and profile from the platform. Once deleted, you cannot recover the account — you would need to create a new one if you change your mind later. The deletion happens immediately, though Uber may keep some data for legal or tax reasons for a set period.
The steps differ slightly depending on whether you use the mobile app or a web browser, but both routes lead to the same result. You do not need to contact Uber support to delete the account yourself, though you can reach out if you run into problems during the process.
Key Takeaways
- You can delete your Uber Eats account from the app by going to Account, then Help, then Delete Account, and confirming your choice.
- On the website, sign in, click your profile icon, select Account Settings, scroll to Delete Account, and confirm the deletion.
- Deletion is permanent and immediate — you cannot undo it, though you can create a new account later with the same email.
- Any active orders must be cancelled before you can delete the account; Uber will not let you proceed if an order is in progress.
- Uber keeps some account data for tax and legal reasons even after deletion, but your payment methods and personal details are removed from the platform.
How to delete your account using the Uber Eats app
Open the Uber Eats app and tap the profile icon in the bottom right corner. This takes you to your account page, where you will see your name, email, and saved addresses.
Tap the three horizontal lines (menu icon) in the top left of the account screen, then select Help. Scroll down and look for Delete Account — this option appears near the bottom of the Help menu. Tap it and read the warning that appears, which explains that deletion is permanent.
Tap Delete Account again to confirm. Uber will ask you to enter your password or use biometric authentication (fingerprint or face recognition) to verify your identity. Once you confirm, the account is deleted immediately and you are logged out of the app.
How to delete your account on the Uber Eats website
Go to ubereats.com and sign in with your email and password. Click the profile icon in the top right corner of the page and select Account Settings from the dropdown menu.
Scroll down to the bottom of the Account Settings page. You will see a red Delete Account button. Click it and review the deletion warning. Uber will ask you to confirm your password or use another form of verification before proceeding.
Click Delete Account one more time to complete the deletion. Your account and all associated data are removed from the platform immediately.
What happens to your orders and payment information
Any order history tied to your account is deleted along with the account itself. If you have an active order at the time you try to delete, Uber will not let you proceed — you must cancel the order first through the app or contact the restaurant directly.
All saved payment methods (credit cards, debit cards, digital wallets) are removed from your account. If you had a promotional balance or unused credits, those are forfeited when the account is deleted and cannot be transferred or refunded.
Saved delivery addresses are also deleted. If you create a new Uber Eats account later, you will need to add your addresses again from scratch.
What data Uber keeps after deletion
Uber retains certain information after you delete your account for legal, tax, and fraud prevention purposes. This includes transaction records needed for tax reporting and records related to any disputes or refund requests. However, your personal details like your phone number, payment methods, and saved addresses are removed from the active platform.
If you want to know exactly what data Uber has retained about you, you can request a copy of your data through Uber's privacy portal. This request is separate from account deletion and takes longer to process, but it shows you what information the company is holding.
Creating a new account after deletion
You can create a new Uber Eats account at any time after deletion, even using the same email address. The new account starts fresh with no order history, saved addresses, or payment methods — you will need to set everything up again.
If you had a promotional code or credit that you did not use before deletion, that credit is gone and cannot be applied to a new account. Any loyalty rewards or points are also lost permanently.
If you cannot delete your account
The most common reason deletion fails is an active order. Cancel any in-progress orders through the app before trying to delete again. If an order was placed but the restaurant has not started preparing it, you can usually cancel it without penalty.
If you are locked out of your account or cannot access it, you can still request deletion by contacting Uber support through the Help section of the app or website. Provide your email address and explain that you want to delete your account. Support can process the deletion on your behalf, though it may take a few business days.
If you have an outstanding balance or unpaid charges on your account, Uber may not allow deletion until those are resolved. Pay any outstanding amounts first, then try deleting again.
Frequently Asked Questions
Can I recover my account after deleting it?
No. Deletion is permanent and cannot be undone. If you change your mind, you will need to create a brand new account. You can use the same email address, but you will start with no order history, saved addresses, or payment methods.
Will deleting my Uber Eats account also delete my Uber (rides) account?
No. Uber Eats and Uber (rides) are separate accounts, even though they use the same login email. Deleting one does not affect the other. You can delete your Uber Eats account and keep your Uber rides account active, or vice versa.
What happens to my promotional credits if I delete my account?
Any unused promotional credits or discounts are forfeited when you delete your account. They cannot be transferred to a new account or refunded as cash. Use any remaining credits before you delete if you want to get value from them.
How long does it take for my account to be fully deleted?
The deletion is immediate — you are logged out right away and cannot access the account. However, Uber may take several days to fully remove your data from its servers. For practical purposes, your account is gone as soon as you confirm deletion.
Can I delete my account if I have an outstanding order or refund pending?
You cannot delete an account with an active order in progress. Cancel the order first, then delete. If you have a refund pending, wait for it to process before deleting, since the refund may not go through after the account is gone.