You can delete your Uber account through the app or website, and the process takes a few minutes
To delete your account, open the Uber app or go to uber.com, sign in, and navigate to your account settings. Look for the option labeled "Delete Account" or "Close Account" — the exact wording varies depending on whether you use the driver app, rider app, or website. Uber will ask you to confirm the deletion and may ask why you're leaving. Once you confirm, your account and associated data are removed from Uber's active systems.
The deletion is permanent. You cannot undo it after confirming. If you want to use Uber again later, you'll need to create a new account with the same or a different email address. Any credits, promotions, or account balance you have will be lost.
Key Takeaways
- Account deletion happens immediately after you confirm in the app or on the website — you do not need to contact Uber support.
- Any unused credits, promotional codes, or account balance disappear when you delete; Uber does not refund these.
- If you have an active trip, pending payment, or an unresolved dispute, you may not be able to delete until those are resolved.
- Deleting your account does not cancel any scheduled rides — you should cancel those separately before you delete.
Steps to delete through the Uber app
Open the Uber app and tap the menu icon (usually three horizontal lines) in the bottom right corner. Select "Account" or your profile name at the top of the menu. Scroll down to find "Settings" or "Legal" — the location depends on your app version. Look for "Delete Account" and tap it.
Uber will show you a confirmation screen explaining that deletion is permanent and that you'll lose any credits or balance. Read through any additional information, then tap "Delete Account" again to confirm. The app may ask you to select a reason for leaving from a dropdown menu. After you confirm a second time, your account is deleted and you'll be logged out.
Steps to delete through the website
Go to uber.com and sign in to your account. Click on your profile icon or name in the top right corner and select "Account Settings." Scroll down to the bottom of the page and look for "Delete Account" or "Close Account." Click that link.
A pop-up or new page will appear asking you to confirm. Uber may ask why you're deleting and show you information about what will be lost. Click the final confirmation button to complete the deletion. You'll be logged out immediately, and the account will no longer exist.
What happens to your data and payment methods
When you delete your account, Uber removes your profile, ride history, saved addresses, and payment methods from your active account. However, Uber retains some information for legal and tax reasons — for example, records of trips you took and payments you made may be kept for a set period to comply with financial regulations.
Your payment methods (credit cards, debit cards, bank accounts) are disconnected from your Uber account but remain in your bank or card issuer's records. Deleting your Uber account does not affect those accounts themselves. If you're concerned about payment information, you can also remove payment methods from your account before you delete it.
Reasons you might not be able to delete right now
If you have an active trip in progress, Uber will not let you delete your account until the trip is complete and payment is processed. Similarly, if you have a pending dispute with Uber or a driver, or if there's an outstanding balance on your account, deletion may be blocked until the issue is resolved.
If you see an error message when you try to delete, contact Uber support through the app or website. Explain that you want to delete your account and describe any error you received. Support can sometimes override blocks or help you resolve the underlying issue so you can proceed with deletion.
Deactivating instead of deleting
Uber does not offer a "deactivate" or "pause" option for rider accounts — you either keep your account active or delete it. If you want to stop using Uber temporarily without losing your account, payment methods, and ride history, you can simply stop opening the app and stop requesting rides. Your account will remain available if you change your mind.
Driver accounts sometimes have different options depending on your city and status. If you're an Uber driver and want to stop driving without deleting your account, check your driver app settings or contact driver support to ask about pausing your account.
Creating a new account after deletion
After you delete your account, you can create a new one using the same email address, phone number, or payment method. There is no waiting period. However, if your previous account was deactivated by Uber for violating their terms of service, you may not be able to create a new account — Uber's system may flag your information and block re-registration.
If you're trying to create a new account and Uber says your email or phone number is already in use, wait a few hours or try a different email address. Sometimes the deletion takes time to fully process in Uber's system.
Frequently Asked Questions
Will deleting my account refund my unused credits or promotional codes?
No. Any credits, promotions, or account balance are lost when you delete. If you have credits you want to use, take a ride or request food delivery before you delete your account.
Can I delete my account if I have a scheduled ride coming up?
You should cancel any scheduled rides before you delete your account. If you delete while a ride is scheduled, the ride will be cancelled automatically, but the driver may not receive notice immediately. Cancel it yourself through the app first.
What if I deleted my account by mistake?
Deletion is permanent and cannot be undone. You'll need to create a new account. If you deleted very recently, contact Uber support right away — they may be able to restore your account within a short window, though this is not may provide.
Does deleting my Uber account affect my Uber Eats account?
Uber Eats and Uber rides use the same login account. Deleting your account deletes both. If you want to keep using Uber Eats but not ride-sharing, you cannot delete just one part — you'll need to choose between keeping both or deleting both.
Can Uber prevent me from deleting my account?
Uber can block deletion if you have an active trip, unresolved dispute, or outstanding balance. If deletion is blocked and you believe it's an error, contact Uber support. If your account was previously deactivated for violating terms of service, Uber may not allow deletion and may retain your information for their records.