Deleting your Uber account is permanent and removes your ride history, saved payment methods, and profile

When you delete your Uber account, Uber removes your personal data from active systems within 30 days. Your ride history, saved addresses, payment methods, and profile information will no longer be accessible through the app. You cannot undo this action — once deleted, you would need to create a new account from scratch if you wanted to use Uber again.

The deletion process itself takes less than five minutes. You do it through the app or website using your login credentials. Uber will ask you to confirm the deletion, and after you do, the account enters a grace period where you can still cancel the request. After 30 days, the deletion becomes final.

Key Takeaways

  • Account deletion is permanent and cannot be reversed once the 30-day grace period ends.
  • You must have access to your login email and password to start the deletion process.
  • Any active trips, pending payments, or unresolved disputes may block deletion until they are resolved.
  • You can cancel the deletion request during the 30-day grace period if you change your mind.
  • Deleting your account does not refund unused Uber Cash or credits already added to your account.

Steps to delete your account through the app

Open the Uber app and tap the account icon in the bottom right corner. Select "Settings" and scroll down to find "Delete Account" or "Privacy" depending on your app version. Tap that option and read the confirmation message, which will explain what happens when you delete.

Tap "Delete Account" again when prompted. Uber will ask you to enter your password to confirm your identity. After you enter it, you will see a final confirmation screen stating that your account will be deleted in 30 days. Tap the confirmation button, and the process begins. You will receive an email confirming the deletion request.

Steps to delete your account through the website

Go to uber.com and log in with your email and password. Click your profile icon in the top right corner and select "Account Settings." Scroll down and look for "Delete Account" or a similar option under Privacy or Account Management.

Click that option and review the information about what deletion means. Enter your password when prompted to verify your identity. Click the final confirmation button. You will receive an email at the address associated with your account confirming that deletion has been requested and will take effect in 30 days.

Reasons your account may not delete immediately

If you have an active trip, Uber will not let you delete your account until the trip is complete. If you have a pending payment or an unresolved dispute with a driver or Uber, deletion may be blocked. If your account has been flagged for unusual activity or a policy violation, Uber may require you to resolve that issue first.

Contact Uber Support through the app if you see an error message when you try to delete. Explain what the message says, and support can tell you what needs to be resolved before deletion can proceed. This usually takes one to three business days.

What happens to your data during the 30-day grace period

During the 30 days after you request deletion, your account is still visible to you if you log back in. You can cancel the deletion request at any time by logging in and selecting "Cancel Deletion" or a similar option in your account settings. After you cancel, your account returns to normal and you can use it as before.

Uber does not delete your data from its servers immediately — the 30-day window gives you time to change your mind. If you do not cancel during those 30 days, Uber permanently removes your information from active systems. Some data may remain in backups or for legal compliance reasons, but it will not be connected to your account.

What you lose when your account is deleted

Any Uber Cash or promotional credits in your account will be forfeited and cannot be refunded. Your ride history will no longer be available to you. Saved addresses, favorite drivers, and preferences will be removed. If you have an Uber for Business account linked to your personal account, that connection will be severed.

If you have an active Uber Eats account using the same email, deleting your Uber account may affect Uber Eats as well, depending on how your accounts are linked. Check your Uber Eats settings before you delete if you want to keep using food delivery.

Creating a new account after deletion

After the 30-day grace period ends, you can create a new Uber account using the same email address or a different one. You will start with no ride history, no saved payment methods, and no preferences. New account holders sometimes receive promotional offers for their first ride, but this is not may provide.

If you had an Uber for Business account, you will need to set that up again separately. Any corporate billing arrangements or team settings will need to be reconfigured by your administrator.

Frequently Asked Questions

Can I delete my account if I have an active Uber Eats order?

No. You must wait for the order to be delivered and the transaction to complete before you can delete your account. If an order is stuck or cancelled, contact Uber Eats support to resolve it first, then try deleting again.

What if I forgot my password and can't log in to delete my account?

Use the "Forgot Password" option on the login screen to reset it. Uber will send a password reset link to your email. Once you reset it and log in, you can proceed with account deletion. If you no longer have access to your email, contact Uber Support and explain the situation — they can verify your identity another way.

Will deleting my Uber account remove me from shared trips or group rides?

If you have an active shared trip or group ride, deletion will be blocked until the trip is complete. Once the trip ends, you can delete your account. Passengers on that trip will not be affected.

Can I delete my account if I have an outstanding balance or unpaid trip?

No. You must pay any outstanding balance before deletion can proceed. Check your payment method and make sure it is current. Contact Uber Support if you dispute a charge — they can help resolve it before you delete.

Does deleting my Uber account also delete my Uber Driver account?

If you have both a rider and driver account under the same email, they are linked. Deleting one may affect the other. Log into your driver account separately and check its settings, or contact Uber Support to understand how your accounts are connected before you delete.