You can delete your Uber account through the app or website, and the process takes a few minutes

Deleting your Uber account is straightforward: you go into your account settings, find the delete option, confirm your choice, and Uber removes your profile and payment information. The account closes immediately, though Uber keeps some records for legal and tax reasons if you received ride credits or promotions. You won't be able to request rides or see your trip history after deletion.

Before you delete, know that you cannot recover the account afterward — you would need to create a new one from scratch. Any unused Uber Cash or credits on the account are forfeited. If you have an active ride or delivery order, you'll need to cancel it first.

Key Takeaways

  • Open the Uber app or go to uber.com, tap your profile icon, and select Account Settings to find the delete option.
  • Uber will ask you to confirm deletion and may ask why you're leaving, but you can skip that step.
  • The account closes right away and cannot be recovered, so download your trip history first if you need it for taxes or records.
  • Any unused Uber Cash, credits, or promotional balance disappears when you delete the account.
  • If you have an active ride or food delivery order, cancel it before attempting to delete your account.

Steps to delete through the Uber app

Open the Uber app and tap the profile icon in the bottom right corner (on iPhone) or top left (on Android). Scroll down to find "Account Settings" or "Settings & Privacy." Look for an option labeled "Delete Account" or "Close Account" — the exact wording varies slightly by region and app version.

Tap that option and Uber will show you a confirmation screen explaining that deletion is permanent and you'll lose access to your trip history and any remaining balance. Tap the button to confirm. Uber may ask you to select a reason for leaving (poor service, switching to another app, privacy concerns) but you can skip this step. Your account will be deleted within a few minutes.

Steps to delete through the website

Go to uber.com and sign in with your email and password. Click your profile icon in the top right corner and select "Account Settings." Scroll down the page until you see "Delete Account" or a similar option. Click it.

You'll see the same confirmation message as in the app. Read it, then click to confirm deletion. The process is the same whether you use a phone browser or desktop — your account closes immediately and you lose access to everything tied to it.

What happens to your data and payment information

Uber deletes your profile, trip history, saved addresses, and payment methods from the parts of their system you can access. However, Uber retains some information for legal compliance, tax reporting, and fraud prevention — this is standard practice across ride-sharing and payment platforms. You won't be able to see this retained data, but it exists in Uber's records.

If you received any promotional credits, Uber Cash, or ride vouchers, those balances are forfeited and cannot be recovered. Refund requests for unused credits are not available after account deletion. If you have a pending refund from a cancelled ride or delivery order, process that before deleting your account.

Recovering your trip history before deletion

If you need your trip history for tax deductions, expense reports, or personal records, download it before you delete your account. In the Uber app, go to Account Settings and look for "Download Your Data" or "Request Your Data." This option may take a few days to process, so request it well before you plan to delete.

On the website, the same option usually appears in Account Settings under privacy or data options. Uber will email you a file containing your trip history, receipts, and account information. Save this file before you proceed with deletion.

If you want to pause instead of delete

If you're taking a break from Uber but might return later, consider deactivating your account instead of deleting it. Some users simply stop using the app without formally closing the account, which preserves their history and payment methods if they change their mind. However, Uber does not offer an official "pause" or "deactivate" feature — you either keep the account active or delete it.

If you want to avoid seeing Uber notifications, you can disable app notifications in your phone's settings without deleting the account. You can also remove your payment methods from the account, which prevents accidental charges but keeps your profile intact.

What to do if deletion doesn't work

If you tap delete and nothing happens, or if you see an error message, check that you don't have an active ride or delivery order. Cancel any pending orders first, then try again. Clear your app cache (in your phone's settings under Apps) and try deleting through the website instead, or vice versa.

If the delete option doesn't appear in your settings menu, your account may have restrictions — for example, if there's a dispute with Uber or an outstanding balance. Contact Uber Support through the app (tap Help, then Contact Us) and explain that you want to delete your account. Support can tell you whether there's a hold on the account and help you resolve it.

Frequently Asked Questions

Can I get my Uber Cash back after I delete my account?

No. Any unused Uber Cash, credits, or promotional balance is forfeited when you delete your account and cannot be recovered. If you have a balance, use it on rides or food delivery before you delete.

What if I deleted my account by mistake?

You cannot recover a deleted account. You would need to create a new Uber account with the same or a different email address. Your old trip history and payment methods won't transfer to the new account.

Will Uber send me a confirmation email when I delete my account?

Uber typically sends a confirmation email to the address on file, though this may take a few minutes. Check your inbox and spam folder. The email confirms the deletion but does not allow you to undo it.

Can I delete my account if I have a pending refund?

You should process any refunds before deleting your account. If you delete first, Uber may not be able to return money to a closed account. Contact Uber Support to resolve the refund, then delete your account.

Does deleting my Uber account delete my Uber Eats account too?

Yes. Uber and Uber Eats share the same account system. Deleting your Uber account closes both services. If you want to keep using Uber Eats but not ride-sharing, you cannot separate them — you would need to delete both and create a new account if you want to use either service again.