Uber promo codes give you discounts on rides or food delivery, but they work differently depending on whether you're a new user or an existing customer
Uber promo codes are discount codes that reduce the cost of a ride or food order. New users typically receive a code automatically when they sign up, often worth $5 to $15 off their first ride. Existing users can find codes through the Uber app, email promotions, or partner offers — but not every code works for every account, and most have restrictions on where you can use them, how much they discount, or when they expire.
The code itself is a string of letters and numbers you enter in the app before you request a ride or place a food order. Uber applies the discount at checkout. If the code doesn't work, it's usually because you've already used it, it's expired, it doesn't apply to your city or service type, or your order doesn't meet the minimum amount required.
Key Takeaways
- New Uber users usually get a promo code worth $5 to $15 automatically when they create an account, valid only on the first ride.
- Existing users can find codes in the Uber app under "Promotions," through email, or from partner companies, but each code has specific rules about where and when it works.
- Most promo codes expire within 30 to 90 days and can only be used once per account, even if you have multiple accounts.
- If a code doesn't work, check that your order meets the minimum amount, you haven't used it before, and you're in a city where the code is valid.
Where to find promo codes in the Uber app
Open the Uber app and tap the menu icon (three horizontal lines) in the bottom right. Select "Promotions" or "Wallet." Any active codes tied to your account will appear here, along with the discount amount, expiration date, and any restrictions. You can also see codes you've already used and codes that are no longer valid.
If you don't see a code in Promotions, it doesn't mean one isn't available — it means Uber hasn't sent you one yet. New codes are added regularly, but Uber doesn't send them to every account at the same time. Checking the Promotions section weekly increases the chance you'll see a new code before it expires.
How to enter a promo code
When you're ready to request a ride or order food, open the app and proceed to checkout. Before you confirm the order, look for a field that says "Promo code," "Add promo code," or "Promotions." Tap it and type or paste the code exactly as it appears — codes are case-sensitive and spaces matter. Tap "Apply" or "Add."
If the code works, the discount will show on the next screen as a line item in your total. If it doesn't work, you'll see an error message explaining why — usually "This code is not valid for this order" or "This code has expired." Remove the code and try again, or contact Uber support if you believe the code should work.
Common reasons a promo code doesn't work
The code has expired. Most promo codes are valid for 30 to 90 days from the date Uber sends them. Check the expiration date in the Promotions section of the app before you use it.
You've already used it. Each code can typically be used only once per account. If you've already applied it to a previous order, it won't work again, even if the expiration date hasn't passed.
Your order doesn't meet the minimum. Many codes require a minimum order amount — for example, $15 or $25 — before the discount applies. If your ride or food order is below that threshold, the code won't work. Add items or request a longer ride to meet the minimum.
The code doesn't apply to your service type or location. Some codes work only on Uber Eats, not rides, or only in certain cities or regions. Check the code's terms in the Promotions section to confirm it applies to what you're ordering.
You're using the wrong account. If you have multiple Uber accounts (one for rides, one for Eats, or accounts under different email addresses), a code sent to one account won't work on another.
Promo codes from partners and third-party sources
Uber partners with credit card companies, airlines, hotels, and other businesses to offer exclusive promo codes. If you have a specific credit card, frequent flyer account, or membership, check your email or log into that account's website to see if an Uber code is available.
Be cautious with codes from third-party websites or social media. Some are legitimate, but others may be expired, already used, or fake. The safest approach is to use codes that come directly from Uber (through the app or official email) or from a company you already do business with.
What happens after you use a promo code
Once you apply a code and complete the order, the discount is deducted from your total before payment. The code is then marked as "used" in your Promotions section and cannot be used again on that account. Your receipt will show the original price, the discount amount, and the final price you paid.
If you cancel the order after applying the code, the code is typically returned to your account and can be used on a future order. However, some codes are one-time use regardless of cancellation — check your Promotions section to confirm whether the code is still available.
Frequently Asked Questions
Can I use the same promo code on multiple orders?
No. Most codes are single-use per account. Once you apply a code to an order and complete it, that code cannot be used again on the same account, even if it hasn't expired. If you have multiple Uber accounts, you may be able to use the same code on each account, but Uber's terms prohibit sharing codes across accounts you control.
Do promo codes work on Uber Eats and Uber rides?
Some codes work on both, but many are specific to one service. A code labeled "Eats" will only work on food orders, and a code for "Rides" will only work on transportation. Check the code's details in the Promotions section to see which service it applies to before you try to use it.
What should I do if a promo code isn't showing up in my Promotions section?
Uber sends codes to different users at different times. If you don't see one, it may arrive later. You can also check your email for promotional messages from Uber, which sometimes include codes. If you received a code from a partner or third-party source, you can enter it manually in the promo code field at checkout, even if it doesn't appear in Promotions.
Can I get a refund if I used a promo code by mistake?
If you applied a code to an order and then cancelled before the driver or restaurant accepted it, the code is usually returned to your account. If the order was already completed, contact Uber support through the app to explain the situation. Refunds are not may provide, but support may be able to help depending on the circumstances.
How long do promo codes last?
Expiration dates vary. Most codes are valid for 30 to 90 days from when Uber sends them, but some may last longer or shorter. Always check the expiration date in the Promotions section before using a code. Once the date passes, the code cannot be used, even if it still appears in your account.