You can cancel Uber One anytime through the app or website, and you will keep any remaining benefits through the end of your billing period

Uber One is a paid membership that gives you discounts on Uber Eats orders and Uber rides. If you no longer want the membership, you can turn it off in seconds through your account settings. You will not be charged again after you cancel, though any credits or discounts you have not used will expire when your current billing period ends.

The process is the same whether you pay monthly or have an annual plan. You do not need to contact Uber support to cancel — the option is built into your account. If you signed up through a promotion or bundled it with another service, cancellation works the same way.

Key Takeaways

  • Open the Uber app or website, go to your account settings, find the Uber One section, and tap or click "Manage Membership" to see the cancel option.
  • Cancellation takes effect immediately, but you keep your membership benefits through the end of your current billing cycle.
  • If you cancel mid-cycle, you will not receive a refund for the unused portion of your membership.
  • You can reactivate Uber One at any time by going back to the same settings and choosing to renew.

How to cancel through the Uber app

Open the Uber app and tap the icon for your account — usually your profile picture or initials in the top corner. Scroll down until you see "Uber One" listed under your active memberships or subscriptions. Tap on it.

You will see a screen showing your current plan, the next billing date, and what you get with the membership. Look for a button or link that says "Manage Membership" or "Cancel Membership." Tap it. Uber will ask you to confirm that you want to cancel. Tap "Cancel Membership" again to finish. You will get a confirmation message right away.

How to cancel through the Uber website

Go to uber.com and sign in to your account. Click on your profile picture or account icon in the top right corner and select "Account Settings" or "Settings." Look for a section labeled "Subscriptions" or "Uber One."

Click on Uber One to open your membership details. You will see the same information as in the app — your plan type, billing date, and benefits. Click "Manage Membership" and then "Cancel Membership." Confirm your choice when prompted. You will see a confirmation on screen and receive an email confirming the cancellation.

What happens to your balance and credits after you cancel

Any Uber Cash or promotional credits in your account will stay there after you cancel Uber One. You can still use those credits on rides or Eats orders until they expire. However, discounts that come specifically with Uber One membership — like the percentage off Eats orders or ride discounts — will stop working once your current billing period ends.

If you have a promotional offer that required Uber One membership to use, that offer will no longer be available after your membership ends. Refunds are not given for the unused portion of a monthly or annual plan, so cancelling mid-cycle means you lose access to the membership benefits for the rest of that period without getting money back.

When your cancellation takes effect

Your cancellation is immediate, but your membership benefits continue until your next billing date. If you pay monthly and your next charge is in 10 days, you will keep Uber One for those 10 days. If you have an annual plan and cancel on day 50 of 365, you keep the membership for the remaining 315 days.

After your billing period ends, Uber will not charge you again. You will lose access to Uber One discounts at that point. If you change your mind before the period ends, you can reactivate your membership by going back to the same settings and choosing to renew.

Reactivating Uber One if you change your mind

You can turn Uber One back on at any time by going to your account settings and selecting "Uber One." Click or tap "Renew Membership" or "Reactivate." You will be charged the current price for the plan you choose — monthly or annual rates may have changed since you cancelled.

If you cancelled during a promotional period, that promotion may no longer be available when you reactivate. Check the current offers before you renew to see what price you will actually pay.

Troubleshooting if you cannot find the cancel option

If you do not see Uber One in your account settings, you may not have an active membership. Some users sign up for a free trial that expires automatically, so there is nothing to cancel. Check your email for a message from Uber saying your trial ended.

If you see Uber One listed but the cancel button is missing or greyed out, try signing out of the app or website completely and signing back in. Sometimes the page needs to refresh. If the problem continues, contact Uber support through the app by tapping "Help" at the bottom of the screen, then selecting your issue. They can confirm whether you have an active membership and help you cancel if the button is not working.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Uber does not refund unused portions of monthly or annual plans. If you cancel on day 15 of a 30-day cycle, you lose access to Uber One benefits on day 30, but you will not receive a refund for the remaining 15 days. You keep your membership through the end of the billing period you already paid for.

Can I cancel Uber One if I signed up through a promotion?

Yes. Promotional memberships cancel the same way as regular ones. If you signed up for a discounted rate or free trial, you can still cancel anytime through your account settings. Once cancelled, you will not be charged when the promotion ends.

What if I have a family plan or shared membership?

If you are the account owner, cancelling Uber One will end the membership for everyone on the plan. If you are a family member added to someone else's account, you cannot cancel the membership yourself — only the account owner can. Contact the owner and ask them to remove you or cancel the plan.

Do I lose my Uber account if I cancel Uber One?

No. Cancelling Uber One only removes the paid membership. Your Uber account stays active, and you can still use Uber rides and Eats without the membership discounts. You will just pay regular prices instead of member prices.

How do I know if my cancellation went through?

You will see a confirmation message on screen immediately after you tap or click "Cancel Membership." Uber also sends a confirmation email to the address on your account. Check your email inbox or spam folder if you do not see it right away. The email will show the date your membership ends.