Signing in to Uber for Business

Log into your Uber Business account using the same email address and password you used when you set it up. Go to ubereats.com or open the Uber Eats app, tap the account icon in the bottom right, and select "Sign In." If you created a separate business profile rather than using your personal Uber account, you'll need to use those specific business credentials — not your personal login.

If you're signing in on a desktop computer, you can also visit the Uber Business dashboard directly. The login page will ask for your email and password. Two-factor authentication may be required depending on your account settings, which means you'll receive a code by text or email that you need to enter before access is granted.

Uber Business accounts are separate from personal Uber driver or rider accounts. If you have both, make sure you're using the correct email address for the business account you want to access. Mixing up credentials is the most common reason people can't log in on the first try.

Key Takeaways

  • Use the email address and password associated with your specific Uber Business account, not a personal Uber account if you have one.
  • You can log in through ubereats.com, the Uber Eats app, or the Uber Business dashboard on desktop.
  • Two-factor authentication may require you to enter a code sent to your phone or email before you gain access.
  • If you forget your password, use the "Forgot password?" link on the login page to reset it through your email.
  • Business accounts and personal accounts use different login credentials, so verify you're using the right one.

Resetting Your Password

If you don't remember your password, click "Forgot password?" on the login page. Uber will send a password reset link to the email address associated with your business account. Check your inbox and spam folder — the email should arrive within a few minutes.

Click the reset link in the email. You'll be taken to a page where you can create a new password. Make it something you can remember but that's not easy for others to guess. Avoid using the same password across multiple accounts, especially for business access.

If you don't receive the reset email after 10 minutes, try requesting it again. Sometimes the email system delays delivery, or the address on file may be incorrect. If you still can't reset your password, contact Uber Business support through the help section in your account or through ubereats.com/contact-us.

Two-Factor Authentication and Security

Two-factor authentication adds a second layer of security to your business account. When you log in from a new device or browser, Uber sends a code to your phone number or email. You must enter this code before you can access your account. This protects your business data even if someone learns your password.

You can set up or manage two-factor authentication in your account settings under "Security" or "Privacy & Safety," depending on your account type. You'll choose whether to receive codes by text message or email. Keep your phone number and email current so you can receive these codes when you need them.

If you lose access to the phone number or email on file, you may be locked out of your account temporarily. Contact Uber Business support as soon as possible with proof of identity so they can help you regain access. This is why it's important to keep backup contact information current.

Logging In From Multiple Devices

You can log into your Uber Business account from multiple devices at the same time — a phone, tablet, and computer, for example. Each device may require two-factor authentication the first time you sign in. After that, the device is usually remembered and won't ask for a code on future logins from the same browser or app.

If you're managing a restaurant or delivery business with multiple staff members, each person should have their own login credentials rather than sharing one account. This keeps a record of who made changes and when, which is important for tracking orders and managing permissions. Uber Business allows you to add team members with different access levels through your account settings.

If you notice a login from a device you don't recognize, change your password immediately and review your account activity. Uber Business shows recent login locations and times in your security settings, so you can spot unauthorized access.

Troubleshooting Login Problems

If you see an error message when you try to log in, the most common causes are an incorrect email address, a wrong password, or an expired session. Double-check that you're using the email associated with your business account, not a personal account email. Passwords are case-sensitive, so make sure Caps Lock is off.

If your account has been inactive for a long time, it may have been temporarily suspended. Log out completely, clear your browser cache, and try logging in again. If you still can't access your account after these steps, use the "Contact Us" option in the Uber Business help center to reach support.

Some businesses experience login issues after changing their business name, address, or ownership. If you've recently updated your business information, wait 24 hours for the changes to sync across Uber's systems before trying to log in again. If the problem persists, contact Uber Business support with your business registration documents.

What to Do If Your Account Is Locked

Your account may be locked if you enter the wrong password too many times in a row. When this happens, you'll see a message telling you the account is temporarily locked for security. Wait 15 to 30 minutes, then try logging in again. If you've forgotten your password, use the "Forgot password?" option instead of guessing.

Accounts can also be locked if Uber detects suspicious activity or if your business information doesn't match their records. If you believe your account was locked by mistake, go to the help section and select "Account locked" or "Can't log in." Describe what happened, and Uber support will review your account and unlock it if appropriate.

To prevent lockouts, use a strong, unique password and enable two-factor authentication. Keep your business information current in your account settings so Uber can verify your identity if there's ever a question about access.

Frequently Asked Questions

Can I use the same login for my personal Uber account and my business account?

No. Business accounts and personal accounts are separate. If you have both, you'll need to log out of one and log in with different credentials to access the other. Make sure you're using the correct email address for the account you want to use.

What should I do if I never received a password reset email?

Check your spam or junk folder first — the email may have been filtered. If it's not there, go back to the login page and request the reset again. If you still don't receive it after 10 minutes, contact Uber Business support and provide the email address on file with your account.

Can multiple people log into the same business account at the same time?

Yes, multiple devices can be logged in simultaneously. However, for better security and tracking, it's better to create separate team member accounts with different access levels rather than sharing one login across your staff.

Why does Uber ask for a code every time I log in?

This usually means two-factor authentication is enabled and your device hasn't been saved as trusted yet. After you enter the code once, the device should be remembered for future logins. If you're asked every single time, check your security settings to make sure the device is being saved properly.

What if I can't remember which email I used to create my business account?

Try logging in with the email addresses you think might be associated with the account. If none work, contact Uber Business support with your business name and phone number. They can look up which email is on file and help you regain access.