Cancel Prime through your Amazon account settings

The fastest way to cancel Prime is through your Amazon account on a computer or phone. Go to Your Account, then Prime Membership, then select Cancel Membership. Amazon will show you the cancellation date — if you're mid-billing cycle, your membership stays active until that date. You won't be charged again after cancellation.

If you signed up for a free trial, canceling before the trial ends stops any charge from starting. Amazon shows you exactly when the trial ends, so you know your deadline if you want to avoid being billed.

The cancellation takes effect immediately in your account settings, though you'll keep access to Prime benefits through your current billing period. You can reactivate Prime at any time from the same menu.

Key Takeaways

  • Cancel Prime directly through Your Account > Prime Membership on Amazon's website or app by selecting Cancel Membership.
  • Your membership stays active through the end of your current billing period even after you cancel, so you won't lose access mid-month.
  • If you're in a free trial, cancel before the trial ends to prevent being charged when the paid membership would start.
  • You can reactivate Prime from the same account menu at any time without losing your account history or saved items.

What happens to your Prime benefits after cancellation

Once your current billing period ends, you lose access to Prime shipping, Prime Video, Prime Music, and any other Prime benefits tied to your membership. Any content you've added to your Prime Video watchlist stays in your account, but you won't be able to stream it unless you reactivate Prime or pay for individual titles.

If you have an active Prime Video Channel subscription (like HBO Max or Paramount+ added through Prime), those subscriptions end too. You'll need to subscribe to those services separately if you want to keep them.

Canceling Prime if you signed up through a third-party service

If you subscribed to Prime through Apple, Google Play, or another app store rather than directly through Amazon, you must cancel through that service, not through Amazon. Amazon's account settings won't show a cancellation option because Amazon isn't processing your billing.

On iPhone or iPad, go to Settings > Your Name > Subscriptions and find Prime. On Android, open Google Play, tap your profile icon, go to Payments and subscriptions > Subscriptions, and find Prime. Select it and choose Cancel subscription. The timing works the same way — you keep access through the end of your current billing period.

Canceling a Prime membership linked to a family account

If you're the account holder who pays for Prime, you can cancel it from Your Account settings. When you do, all family members lose Prime access at the end of the billing period. If you want to keep Prime but remove a family member, you can do that separately without canceling the whole membership.

If you're a family member using someone else's Prime account, you can't cancel the membership yourself — only the account holder can. You can ask the account holder to cancel, or you can remove yourself from the family group without affecting their Prime membership.

Reactivating Prime after cancellation

You can restart Prime at any time from the same Prime Membership menu in Your Account. Amazon will charge you on the day you reactivate, and your next billing date will be one month or one year from that day, depending on which plan you choose. Your account history, saved items, and watchlist all remain intact.

If you canceled during a promotional period or sale, reactivating later won't bring back that offer. Check what Prime costs at the time you plan to reactivate, since pricing can change.

Contacting Amazon if you can't cancel through your account

If the Cancel Membership button doesn't appear in your account settings, or if you're having trouble completing the cancellation, contact Amazon Customer Service through your account. You can message them through the Contact Us page or call the phone number listed there — it varies by region.

Have your account email and the phone number associated with your account ready when you contact them. Amazon can cancel Prime directly if there's a technical issue preventing you from doing it yourself.

Frequently Asked Questions

Will I get a refund if I cancel Prime mid-billing cycle?

No. Once you've been charged for a billing period, Amazon doesn't refund the unused portion. You keep access to Prime through the end of that period, but you won't receive money back. If you cancel during a free trial before it ends, you won't be charged at all.

Can I cancel Prime and keep Prime Video?

Not through the same membership. Prime Video is included with Prime, so canceling Prime ends Prime Video access. You can subscribe to Prime Video as a standalone service for a separate monthly fee, but that's a different product and requires a new subscription.

What if I cancel Prime but want to use Amazon again?

Your Amazon account stays active. You can still shop, but you'll pay standard shipping rates instead of getting free Prime shipping. Your order history, saved addresses, and payment methods all remain in your account.

Does canceling Prime affect my Amazon Music or Kindle benefits?

Prime Music ends when you cancel Prime. Kindle benefits like Prime Reading (free books) also end. If you have a separate Kindle Unlimited subscription, that continues independently — it's a different service with its own billing.