How to cancel Anytime Fitness

Anytime Fitness requires you to cancel in person at the gym where you signed up, or by sending a written cancellation request to that specific location. You cannot cancel by phone or email. The gym must receive your cancellation request at least 30 days before your next billing date — if you miss that window, you will be charged for another month. Most locations will ask you to fill out a cancellation form and may ask why you are leaving, but they cannot refuse to process the cancellation if you meet the timing requirement.

Your membership agreement spells out the exact cancellation policy for your location, because Anytime Fitness is a franchise and individual gyms can set their own terms within corporate guidelines. Some locations charge an early termination fee if you cancel before a contract period ends; others do not. Check your agreement or call your gym to confirm whether a fee applies to you before you go in to cancel.

Key Takeaways

  • You must cancel in person at the gym location where you joined, or by mailing a written request to that gym — phone and email cancellations are not accepted.
  • Your gym must receive the cancellation request at least 30 days before your next billing date, or you will be charged for another full month.
  • Some Anytime Fitness locations charge an early termination fee if you cancel before your contract period ends; check your membership agreement to know what applies to you.
  • Bring your membership card or account number when you go in to cancel, and ask for written confirmation of the cancellation date.

Cancellation timing and billing cycles

Anytime Fitness bills on a monthly cycle, and the 30-day notice requirement is strict. If your billing date is the 15th of each month and you cancel on the 10th, your cancellation takes effect immediately and you will not be charged again. If you cancel on the 16th, you have missed the window for that month and will be charged on the 15th of the following month — your membership then ends 30 days after that charge.

Ask the gym staff what your exact billing date is before you submit the cancellation form. Many people assume they know when they are billed and get charged an extra month because they miscalculated. The gym can tell you in seconds, and it is worth confirming in writing or by email after you cancel so you have a record of what date they told you.

In-person cancellation at your gym

Go to the front desk during business hours and tell staff you want to cancel your membership. They will give you a cancellation form to fill out. You will need your membership number or the card itself. The form typically asks for your name, membership number, the date you want the cancellation to take effect, and sometimes a reason for leaving — answering the reason question is not required, though staff may ask verbally.

Sign and date the form, and ask the staff member to sign and date it as well. Request a copy for your records. If the gym refuses to give you a copy or says they will mail it to you later, take a photo of the completed form with your phone before you leave. This protects you if the gym later claims they never received a cancellation request.

Cancellation by mail

If you cannot go to the gym in person, you can send a written cancellation request by mail to the specific location where you hold your membership. Write a letter that includes your name, membership number, the date you want the cancellation to take effect, and a clear statement that you are cancelling your membership. Include a copy of your membership card or a photo of it if possible.

Send the letter by certified mail with return receipt requested — this gives you proof that the gym received it and on what date. Keep the receipt and the return receipt in your records. The gym must receive the letter at least 30 days before your next billing date for the cancellation to take effect that month. If you are cutting it close on timing, certified mail is the safest option because you have a paper trail.

Early termination fees and contract terms

Some Anytime Fitness locations operate on a contract basis, meaning you agree to pay for a set period — often 12 or 24 months — even if you cancel early. Other locations are month-to-month with no contract. Your membership agreement states which type you have. If you are on a contract and cancel before it ends, the gym can charge an early termination fee, which typically ranges from $50 to $200 depending on how much time is left on your contract and your location's policy.

Read your membership agreement carefully before you cancel. If you believe the fee is unfair or if the gym cannot show you a signed agreement that includes the fee, you can dispute the charge with your credit card company or bank. Document everything — your cancellation request, the date you submitted it, and any written response from the gym — before you file a dispute.

What happens after you cancel

After the gym processes your cancellation, your membership ends on the date you requested, provided that date is at least 30 days away. You will lose access to the gym and the Anytime Fitness app on that date. If you have a key fob or membership card, you can keep it or return it — most gyms do not require you to return it, but some do, so ask when you cancel.

Check your bank or credit card statement for the next two billing cycles to make sure no charges appear after your cancellation date. If you are charged after your membership should have ended, contact the gym immediately and ask for a refund. If the gym does not refund the charge within a few days, dispute it with your bank or credit card company and provide them with your cancellation form as proof.

Frequently Asked Questions

Can I cancel my Anytime Fitness membership over the phone?

No. Anytime Fitness requires cancellations to be submitted in person at your gym or by mail. Phone and email cancellations are not accepted by corporate policy. If a staff member tells you they can cancel over the phone, get their name and the date, then follow up with a written cancellation anyway to protect yourself.

What if I miss the 30-day notice deadline?

You will be charged for another full month. Your cancellation will then take effect 30 days after that charge. If you are close to the deadline, submit your cancellation request immediately — even a day or two can make the difference between cancelling this month or next month.

Do I have to pay an early termination fee?

Only if your membership agreement includes a contract with an early termination clause. Month-to-month memberships have no early termination fee. Check your agreement or ask the gym staff what type of membership you have before you cancel.

What should I do if the gym says they never received my cancellation?

If you cancelled in person, the gym should have given you a signed copy of the cancellation form. If you cancelled by mail, your certified mail receipt proves delivery. Provide this proof to the gym and ask for a refund of any charges after your cancellation date. If they refuse, dispute the charge with your bank or credit card company.

Can I freeze my membership instead of cancelling?

Some Anytime Fitness locations offer membership freezes for a set period, usually 30 to 90 days, though this varies by location and contract type. Ask the gym staff whether a freeze is available to you before you cancel. A freeze may be cheaper than paying an early termination fee if you think you might return.