Cancel Xbox Game Pass through your Microsoft account settings

To cancel Xbox Game Pass, sign into your Microsoft account on a web browser, go to your subscription settings, find Xbox Game Pass, and select the option to turn off recurring billing. Microsoft will stop charging you after your current billing period ends, and you keep access to Game Pass until that date. You do not need to contact support or call anyone — the entire process happens in your account.

The steps differ slightly depending on whether you use a console, PC, or mobile device to manage the subscription, but the outcome is the same. Once you turn off recurring billing, your subscription runs out on the date shown in your account, and you lose access to the Game Pass library on that day.

Key Takeaways

  • Sign into your Microsoft account online, navigate to Subscriptions, find Xbox Game Pass, and select "Turn off recurring billing" to cancel.
  • Cancellation takes effect at the end of your current billing cycle, not immediately — you keep playing until that date.
  • If you cancel before your billing date, you will not be charged again, but your access ends on the date shown in your account settings.
  • You can reactivate Game Pass at any time by turning recurring billing back on, as long as your payment method is still valid.

Step-by-step cancellation on a web browser

Open a web browser and go to account.microsoft.com. Sign in with the email and password you use for Xbox. Click on "Subscriptions" in the left menu, then find "Xbox Game Pass" in the list of active subscriptions.

Click on the Xbox Game Pass entry. You will see details about your subscription, including the next billing date. Look for a button or link that says "Turn off recurring billing" or "Manage subscription" — the exact wording varies, but the option is always on this page. Click it, then confirm that you want to cancel. Microsoft will show you the date your subscription ends. That is your last day of access.

Cancelling from an Xbox console

On your Xbox, go to Settings, then select Account. Choose Subscriptions, then find Xbox Game Pass. Select "Manage subscription" or "Turn off recurring billing." Confirm the cancellation. The console will display your final access date.

If you share your console with other users, cancelling from the console affects only the account you are signed into. Other accounts on that console will lose access to Game Pass on the same date if they use the same subscription, but if they have their own separate Game Pass subscriptions, those remain active.

Cancelling from the Xbox app on PC

Open the Xbox app on your computer. Click on your profile icon in the top right corner, then select "Settings." Go to Account, then Subscriptions. Find Xbox Game Pass and select "Manage" or "Turn off recurring billing." Confirm the cancellation, and the app will show your final access date.

The process is the same whether you use Windows 10 or Windows 11. If you have Game Pass for PC and Game Pass for Console under the same Microsoft account, cancelling one does not affect the other — you must cancel each subscription separately if you want to end both.

What happens to your games and saves after cancellation

When your Game Pass subscription ends, you lose the ability to play any games you downloaded through Game Pass. Games you purchased separately with your own money remain playable. Your game saves are stored in the cloud and remain tied to your account, so if you reactivate Game Pass later, you can pick up where you left off.

If you want to keep playing a Game Pass game after your subscription ends, you can purchase it at a discount — Game Pass subscribers usually receive a 10 to 20 percent discount on games in the library. This discount remains available for a short time after your subscription ends, so check your account for any active offers.

Reactivating Game Pass after cancellation

You can turn Game Pass back on at any time by signing into your Microsoft account, going to Subscriptions, finding Xbox Game Pass, and selecting "Turn on recurring billing." Your payment method must still be valid for reactivation to work. If your card has expired or been replaced, update your payment information first.

When you reactivate, you are charged immediately for the next billing period. Your previous game saves and achievements are still there, and you regain access to the full Game Pass library. There is no penalty for cancelling and reactivating — you can do this as many times as you want.

Troubleshooting cancellation issues

If the "Turn off recurring billing" option does not appear in your account settings, your subscription may already be set to cancel at the end of the current period. Check the subscription details page — it will say "Cancellation pending" or show that recurring billing is already off. If you see this, no further action is needed.

If you cannot access your account or the cancellation button does not work, try signing out completely, clearing your browser cache, and signing back in. If the problem persists, contact Microsoft Support through your account settings. They can confirm your subscription status and process the cancellation manually if needed, though this is rare.

Frequently Asked Questions

Will I be charged again after I cancel?

No. Once you turn off recurring billing, Microsoft stops charging you after your current billing period ends. If you cancel before your next billing date, you will not be charged again. Your access continues until the date shown in your account settings.

Can I get a refund if I cancel mid-month?

Microsoft does not refund unused portions of your subscription. However, you keep full access to Game Pass until your billing period ends, so you are not losing the service you paid for. If you were charged in error or believe there is a billing mistake, contact Microsoft Support to discuss your specific situation.

What if I share my Xbox with family members?

If you cancel your Game Pass subscription, all accounts on your console lose access to Game Pass on the same date, unless they have their own separate subscriptions. If family members have their own Microsoft accounts with their own Game Pass subscriptions, those subscriptions are separate and cancelling yours does not affect theirs.

Can I cancel Game Pass for Console but keep Game Pass for PC?

Yes. Game Pass for Console and Game Pass for PC are separate subscriptions, even if they are under the same Microsoft account. You can cancel one and keep the other active. Manage each subscription separately in your account settings.

What if I forgot my Microsoft password?

Go to account.microsoft.com and click "Can't access your account?" Follow the steps to verify your identity and reset your password. Once you regain access, you can proceed with cancelling Game Pass through your subscription settings.