Deleting your Uber account removes all your data from Uber's servers

When you delete your Uber account, Uber removes your profile, payment methods, ride history, and saved addresses. The account cannot be recovered after deletion. If you want to stop using Uber but might return later, you can deactivate instead — that temporarily hides your account without erasing your data, and you can reactivate it by logging back in within six months.

Deletion is permanent. Uber will not restore a deleted account, even if you contact support afterward. Make sure you have settled any outstanding charges, refunds, or credits before you proceed.

Key Takeaways

  • Deletion is permanent and cannot be undone; deactivation is reversible if you might use Uber again within six months.
  • You must settle all outstanding balances, refunds, and credits before deleting your account.
  • You can delete your account through the Uber app under Account Settings, or through the Uber website if you do not have the app.
  • After you request deletion, Uber takes up to 30 days to remove all your data from their servers.
  • If you have an active trip or pending payment, you cannot delete until those are resolved.

Delete your account through the Uber app

Open the Uber app and tap the account icon in the bottom right corner. Select "Settings" and scroll down to find "Delete Account." Tap it and read the warning message — Uber will tell you what data will be erased and that the action cannot be undone. Confirm that you want to delete.

Uber will ask you to enter your password to confirm your identity. After you enter it, the deletion request is submitted. You will receive an email confirmation that your deletion request was received. Your account will be fully removed within 30 days.

Delete your account through the Uber website

Go to uber.com and sign in with your email and password. Click your profile icon in the top right corner and select "Account Settings." Scroll down and click "Delete Account." Uber will display the same warning and data removal notice as the app.

Enter your password to confirm, then click "Delete Account" again. You will see a confirmation message and receive an email. The deletion process takes up to 30 days from the date you submit the request.

What happens to your data during the 30-day deletion window

After you request deletion, your account becomes inaccessible immediately — you cannot log in or use Uber services. However, Uber keeps your data on its servers for up to 30 days while it processes the deletion across all its systems. During this time, Uber may still contact you about outstanding issues, such as unpaid charges or pending refunds.

If you change your mind during the 30-day window, contact Uber support through the app or website before the deletion completes. Support can cancel the deletion request and restore your account. After 30 days, restoration is not possible.

Settle outstanding balances before you delete

Check your account for any unpaid ride charges, pending refunds, or unused credits. If you have a credit balance, Uber will not transfer it to another account or pay it out — you will lose it when your account is deleted. If you have an unpaid charge, Uber may still attempt to collect it after deletion, and the debt can affect your ability to create a new Uber account later.

If you have an active Uber Eats order or an ongoing Uber ride when you request deletion, the deletion will fail. Complete or cancel any active trips or orders first, then request deletion again.

Deactivate instead if you might return

Deactivation temporarily disables your account without erasing your data. You can reactivate by logging in again within six months. After six months of inactivity, Uber may delete your account automatically, but you will have a grace period to reactivate before that happens.

To deactivate, go to Account Settings and look for "Deactivate Account" instead of "Delete Account." The process is the same — enter your password and confirm. Your payment methods, ride history, and saved addresses remain on Uber's servers until you either reactivate or the account is deleted due to inactivity.

What to do if deletion fails

Deletion requests fail most often because you have an active trip, a pending payment, or an outstanding balance. Check your account for any of these before trying again. If you see an error message, note the exact text and contact Uber support through the app or website.

Uber support can tell you what is blocking the deletion and help you resolve it. Once the issue is cleared, you can submit a new deletion request. If support cannot resolve the problem, ask them to escalate your case or provide a timeline for when the issue will be resolved.

Frequently Asked Questions

Can I get my credits or refund money back after I delete my account?

No. Any unused credits or pending refunds are lost when your account is deleted. Uber does not transfer credits to a new account or issue a payout. If you have a pending refund, wait for it to process before you delete.

Will deleting my Uber account affect my Uber Eats account?

Uber and Uber Eats share the same login, so deleting your account deletes both. If you want to keep using Uber Eats, do not delete your account. You can deactivate instead and reactivate later if you change your mind.

Can Uber support restore my account after I delete it?

No, not after 30 days have passed. During the 30-day window, support can cancel the deletion request and restore your account. After 30 days, the account and all its data are permanently removed and cannot be recovered.

What if I create a new Uber account with the same email after deletion?

You can create a new account with the same email address after your old account is fully deleted. However, if you had an unpaid balance on the old account, Uber may flag the new account or prevent you from using certain features until the old debt is resolved.

How long does it take for Uber to fully delete my account?

Deletion takes up to 30 days from the date you submit the request. Your account becomes inaccessible immediately, but Uber needs time to remove your data from all its servers and backup systems. You will not receive a second email when the deletion is complete.