Cancel Amazon Prime Video directly in the app or through your Amazon account
You can cancel Amazon Prime Video on your phone in two ways: through the Prime Video app itself, or through your Amazon account settings in a web browser. The app method is faster if you remember your login. The account method works if you've forgotten your password or want to see all your subscriptions at once. Both take about two minutes and stop your subscription immediately — you'll keep access until your current billing period ends.
If you signed up through Apple's App Store or Google Play Store instead of Amazon directly, you'll need to cancel through that platform instead. Amazon can't process cancellations for subscriptions you bought through a third party, even though you watch through the Prime Video app.
Key Takeaways
- Open the Prime Video app, tap your profile icon, select Settings, then Memberships and Subscriptions, and tap Cancel Subscription to end it through Amazon directly.
- If you subscribed through Apple App Store or Google Play Store, cancel through that app's settings instead — Amazon cannot process those cancellations.
- Your subscription stops at the end of your current billing cycle, not immediately, so you'll retain access to all content until that date.
- You can reactivate Prime Video anytime after cancellation by signing back in and selecting Restart Membership.
Cancel through the Prime Video app on Android or iPhone
Open the Prime Video app and tap the profile icon in the bottom right corner. On some versions it appears as three horizontal lines (a menu icon) instead. Tap Settings, then scroll down and select Memberships and Subscriptions. You'll see Prime Video listed with your renewal date. Tap Cancel Subscription, then confirm when the app asks you to verify.
The app will show you a final date when your access ends — usually 30 days from today if you pay monthly, or one year from today if you pay annually. Write this date down. You'll keep watching everything in Prime Video until that date, then the app will stop working unless you restart your membership.
Cancel through Amazon.com on your phone's web browser
Open a web browser on your phone and go to amazon.com. Sign in with your Amazon account. Tap the menu icon (three horizontal lines) in the top left, scroll down, and select Your Account. Tap Memberships and Subscriptions. Find Prime Video in the list and tap Manage Subscription. Tap Cancel Subscription and confirm.
This method also shows your final access date before you confirm the cancellation. If you have multiple Amazon accounts, make sure you're signed into the one that's actually paying for Prime Video — cancelling on the wrong account won't stop your charges.
If you subscribed through Apple App Store or Google Play
Check your email receipt from when you signed up. If it says "Billed by Apple" or "Billed by Google," you cannot cancel through Amazon or the Prime Video app. You must cancel through the app store that charged you.
For Apple App Store: On your iPhone, open Settings, tap your name at the top, select Subscriptions, find Prime Video, and tap Cancel Subscription. For Google Play Store: Open the Google Play app, tap your profile icon in the top right, select Payments and Subscriptions, then Subscriptions, find Prime Video, and tap Cancel Subscription.
If you're not sure which platform you used, try cancelling through the Prime Video app first. If it says you don't have an active subscription there, then you subscribed through a third party and need to use that platform's settings instead.
What happens after you cancel
Your Prime Video subscription stops charging on your next billing date. Until then, you have full access to everything — all movies, shows, and channels you were watching. After your final billing date passes, the app will ask you to restart your membership the next time you open it.
Your watch history, saved shows, and profile settings stay in your Amazon account even after cancellation. If you restart your membership later, everything will be there. You won't lose anything by cancelling.
Restart your Prime Video membership anytime
If you change your mind, you can restart Prime Video through the same app or account settings where you cancelled it. Open Prime Video, go to your profile and settings, find Memberships and Subscriptions, and tap Restart Membership. You'll be charged starting on the date you restart, not retroactively for the time you were cancelled.
Amazon sometimes offers discounts or free trial periods to people who've cancelled before. These offers appear when you go to restart, so check what's available before you confirm.
Frequently Asked Questions
Will I lose my watch history and saved shows if I cancel?
No. Your profile, watch history, and saved shows stay in your Amazon account after you cancel. If you restart your membership later, everything will be exactly as you left it.
Can I cancel Prime Video without cancelling my Amazon Prime membership?
Yes. Prime Video is a separate subscription from Amazon Prime. You can cancel Prime Video and keep Prime shipping, or cancel Prime and keep Prime Video. They're billed separately and managed in different places in your account settings.
What if I subscribed through a third-party app and can't find the cancellation option?
Check your email receipt to see whether Apple, Google, or Amazon is billing you. If it's Apple or Google, open that app's settings and cancel there. If the receipt says Amazon but you still can't find the option in the Prime Video app, try cancelling through amazon.com in a web browser instead.
Will I be charged again if I restart my membership after cancelling?
Yes, but only starting from the date you restart. You won't be charged for the time between when you cancelled and when you restarted. Your new billing cycle begins on the restart date.