Cancel Amazon Prime through your account settings

You can cancel Amazon Prime directly from your Amazon account without calling anyone or waiting on hold. Log into your Amazon account, go to Account & Lists, select Your Account, then find Memberships and Subscriptions. Click Amazon Prime, then select Cancel Membership. Amazon will show you the cancellation date and any refund you're owed based on your billing cycle.

The cancellation takes effect immediately, though you'll keep access to Prime benefits until your current billing period ends. If you paid annually, you'll see a refund for the unused portion. If you're on a monthly plan, your next charge won't go through. Amazon doesn't ask you to explain why you're leaving or try to convince you to stay — the option is straightforward.

Key Takeaways

  • Cancel Prime through Account & Lists > Your Account > Memberships and Subscriptions > Amazon Prime > Cancel Membership.
  • Your membership stays active until the end of your current billing period, whether you pay monthly or annually.
  • Annual members receive a refund for any unused months when they cancel.
  • You can pause your membership for up to three months instead of canceling permanently if you want to keep the option open.
  • Canceling Prime does not delete your Amazon account or affect your ability to shop on Amazon.

What happens to your account after cancellation

Canceling Prime removes your access to free two-day shipping, Prime Video, Prime Music, and other member benefits once your current billing period ends. You can still use your Amazon account to shop and make purchases — you'll just pay standard shipping rates and won't have access to Prime-exclusive deals. Your order history, saved items, and payment methods stay on file.

If you have an active Prime Video subscription bundled with Prime, that access ends too. However, if you subscribed to Prime Video as a standalone service (separate from Prime), that subscription continues and you'll still be charged for it. Check your memberships page to see which services are tied to Prime and which are separate.

Pause your membership instead of canceling

Amazon offers a pause option that lets you suspend your Prime membership for up to three months without canceling it completely. During the pause, you won't be charged, but you also won't have access to Prime benefits. After the pause ends, your membership automatically resumes and billing restarts. This option works well if you're taking a break but think you might want Prime again soon.

To pause, go to the same Memberships and Subscriptions page, select Amazon Prime, and choose Pause Membership instead of Cancel. You'll pick how long you want to pause (up to three months), and Amazon will remind you before your membership resumes. If you decide you don't want Prime after all, you can cancel during the pause period.

Refunds and billing after cancellation

If you paid for an annual Prime membership and cancel before the year is up, Amazon refunds the unused portion to your original payment method. The refund typically appears within three to five business days, though it can take longer depending on your bank. If you're on a monthly plan, you won't receive a refund — you simply won't be charged again after your current month ends.

Check your cancellation confirmation email to see the exact refund amount and expected date. If you don't see the refund within a week, log into your Amazon account and check Your Orders or Memberships and Subscriptions to confirm the cancellation went through. You can also contact Amazon customer service if the refund doesn't arrive as expected.

Canceling Prime from the Amazon app

You can cancel Prime using the Amazon mobile app the same way you would on a computer. Open the app, tap the menu icon (three horizontal lines), go to Account, then Memberships and Subscriptions, select Amazon Prime, and tap Cancel Membership. The process is identical to the website version, and your cancellation takes effect right away.

If you're having trouble finding the option in the app, try canceling through a web browser instead — sometimes the mobile app layout differs slightly depending on your device and app version. Either method works equally well.

What to do if you can't find the cancel option

If you don't see a Cancel Membership button on your Memberships and Subscriptions page, your Prime membership may already be paused or canceled. Refresh the page or log out and back in to make sure you're seeing current information. If the option still doesn't appear, your account might have a different membership status — for example, if Prime is included with another service like Amazon Household or a carrier plan.

If you subscribed to Prime through a third party (like a wireless carrier, bank, or streaming bundle), you'll need to cancel through that provider instead of through Amazon directly. Check your confirmation email or billing statement to see where your Prime membership comes from. Contact that provider's customer service to cancel, since Amazon won't be able to process the cancellation on their end.

Frequently Asked Questions

Will I lose my Prime Video watch list and saved shows if I cancel?

Your watch list and saved content stay in your Amazon account, but you won't be able to watch Prime Video content once your membership ends. If you resubscribe to Prime later, your watch list will still be there. If you want to keep Prime Video without Prime shipping, you can subscribe to Prime Video as a standalone service.

Can I cancel Prime and then sign up again later?

Yes. You can cancel and rejoin Prime anytime. There's no penalty for canceling and restarting, though you won't receive a discount for rejoining. If you're thinking about coming back within a few months, pausing your membership might be easier than canceling and resubscribing.

Does canceling Prime affect my Amazon Fresh or Whole Foods membership?

Amazon Fresh and Whole Foods discounts are part of your Prime membership, so they end when Prime ends. If you cancel Prime, you'll no longer get free delivery on Amazon Fresh orders or Whole Foods member discounts. You can still shop both services, but you'll pay full prices and standard shipping rates.

What if I'm on a family plan or Amazon Household?

If you're the account holder on an Amazon Household, canceling Prime removes it for everyone in the household. If you're a member of someone else's household, you can remove yourself from the household through your account settings, which will end your access to their Prime benefits. The account holder can also remove individual members without canceling Prime entirely.

Can I get a refund if I cancel Prime after just a few days?

Yes, if you paid for an annual membership. Amazon refunds the unused portion based on how many days are left in your billing year. If you're on a monthly plan and cancel within a few days, you won't get a refund for that month — you'll just stop being charged after the current month ends.