Cancel Subscribe and Save through Your Amazon Account Settings

To cancel Subscribe and Save, log into your Amazon account, go to Returns, Orders & Accounts, then select Your Subscriptions. Find the Subscribe and Save subscription you want to cancel, click Edit, and then select Cancel Subscription. Amazon will ask you to confirm the cancellation and may offer you a discount to keep the subscription — you can accept or decline. Once confirmed, your subscription stops and you won't be charged again.

The process takes about two minutes. You can cancel one item from a Subscribe and Save order without cancelling the entire order, or you can cancel the whole subscription if you no longer want any of the items. If you have multiple subscriptions, you'll need to cancel each one separately through this same menu.

If you can't find Your Subscriptions in the Returns, Orders & Accounts menu, try searching "manage subscriptions" in the Amazon search bar — it will take you directly to the page. On mobile, the layout is the same but the menu may be under the three-line icon in the top left corner.

Key Takeaways

  • You cancel Subscribe and Save through Your Subscriptions in your Amazon account, not through a separate website or phone line.
  • Amazon may offer you a discount code to keep the subscription after you click Cancel — you can take it or proceed with the cancellation.
  • Cancelling one item from a Subscribe and Save order does not cancel the whole subscription, only that single product.
  • The cancellation takes effect immediately, and you won't be charged on your next delivery date.

What Happens After You Cancel

Once you confirm the cancellation, Amazon stops the subscription right away. If your next delivery date is coming up soon, check the order details before you cancel — if the order has already shipped or is in the final stages of processing, it may still arrive. You can refuse delivery or return it if it shows up after you've cancelled.

Any discount you received from Subscribe and Save ends when the subscription ends. If you had a Subscribe and Save discount of 5% or 20% on that item, you'll pay full price if you order it again without the subscription. You can always re-subscribe to the same item later if you change your mind.

If Amazon Offers You a Discount to Stay

When you click Cancel Subscription, Amazon often shows you a one-time discount code — usually 5% to 20% off your next order — if you keep the subscription active. This is optional. You can take the discount and stay subscribed, or ignore it and complete the cancellation. The discount code typically expires within a few days if you don't use it.

These offers are real discounts, not tricks to lock you in. If the discount is worth more than the inconvenience of the subscription, it's a legitimate reason to keep it. If you don't want the item on a regular schedule, cancelling is the right choice even if you pass up the discount.

Cancelling Part of a Subscribe and Save Order

Subscribe and Save orders can hold multiple items. You can remove just one product from the subscription without cancelling the entire order. Go to Your Subscriptions, find the order, click Edit Subscription, and you'll see a list of all items in that subscription. Click the X or Remove button next to the item you want to drop.

The rest of the subscription continues on its regular schedule. This is useful if you want to keep receiving one item but stop another. For example, you might keep a Subscribe and Save subscription for paper towels but remove the laundry detergent because you found a better price elsewhere.

Pausing Instead of Cancelling

If you want to stop deliveries temporarily but might want to restart later, you can pause a Subscribe and Save subscription instead of cancelling it. In Your Subscriptions, select the subscription, click Edit, and look for a Pause Subscription option. You can pause for up to three months, and the subscription will automatically restart after that period unless you cancel it.

Pausing keeps your subscription settings and any discounts intact. When you restart, you'll get the same Subscribe and Save discount you had before. This is helpful if you're stocked up on an item or know you won't need it for a few weeks.

Changing Delivery Frequency Instead of Cancelling

You don't have to cancel if the subscription frequency doesn't work for you. In Your Subscriptions, click Edit and change the delivery schedule — most items let you choose every 2 weeks, monthly, every 2 months, or every 3 months. Adjusting the frequency often keeps you may be able to access for the Subscribe and Save discount while matching your actual usage.

If you use an item slowly, spacing out deliveries can be better than cancelling and re-ordering manually. You'll still get the discount and avoid the hassle of remembering to place a new order when you run out.

Frequently Asked Questions

Will I be charged if I cancel right before my delivery date?

If the order has already been charged and shipped, you won't be charged again. If you cancel before the charge goes through — usually a few days before delivery — you won't be charged. Check your order details to see the charge date. If you're charged after cancelling, contact Amazon customer service for a refund.

Can I cancel a Subscribe and Save subscription on the Amazon app?

Yes. Open the app, tap the menu icon (three lines) in the top left, go to Your Account, then Your Subscriptions. The steps are the same as on the website. Some users find it easier to use a web browser, but the app works.

What if I don't see my subscription in the list?

Make sure you're logged into the correct Amazon account — if you have multiple accounts, subscriptions only show under the account that created them. If you still can't find it, search "manage subscriptions" in the Amazon search bar. If it's still missing, contact Amazon customer service with your order number.

Do I lose my Subscribe and Save discount if I pause instead of cancel?

No. Pausing keeps your discount active. When the pause ends or you manually restart the subscription, the discount applies to your next order. Cancelling removes the discount permanently — you'd have to re-subscribe to get it back.