Cancel Starz through your account settings or contact their customer service

You can cancel Starz in two ways: through your online account or by calling their customer service line. The online method is faster — you log in, go to account settings, and select the cancel option. If you signed up through a third-party platform like Amazon Prime Video or Apple TV, you cancel through that platform instead, not through Starz directly.

Starz does not charge a cancellation fee. Your access continues until the end of your current billing cycle, then stops. If you cancel mid-cycle, you do not get a refund for the unused portion of that month. The cancellation takes effect immediately in your account, but your streaming access remains active through your billing period's end date.

Key Takeaways

  • Cancel online through your Starz account settings, or call 1-844-778-2979 to cancel by phone.
  • If you subscribed through Amazon Prime Video, Apple TV, Roku, or another platform, cancel through that platform's app or website instead.
  • Your access ends at the close of your current billing period; cancellations made mid-cycle do not result in refunds.
  • Starz may offer a discount to stay, but you are not required to accept it.
  • You can reactivate your subscription at any time after cancellation without penalty or waiting period.

Cancel through your Starz account online

Go to the Starz website and sign in with your email and password. Click on your account name or profile icon in the top right corner, then select "Account Settings" or "Manage Account." Look for a section labeled "Subscription," "Billing," or "Plan" — the exact wording varies depending on when your account was created.

Select "Cancel Subscription" or "Cancel Plan." Starz will show you the date your access ends and may offer a discount to keep your subscription. You can decline and proceed with cancellation. After you confirm, you will receive an email confirmation with your cancellation date and your final access date.

Cancel if you subscribed through a third-party platform

If you signed up for Starz through Amazon Prime Video, Apple TV, Roku, Google Play, or another platform, you must cancel through that platform, not through Starz. Canceling on the Starz website will not work if your subscription is tied to another service. Your billing statement will show the platform name, not Starz, so check there if you are unsure where you subscribed.

Amazon Prime Video: Open the Prime Video app or website, go to "Account & Lists," select "Your Subscriptions," find Starz, and click "Cancel Subscription." Apple TV: Open the Apple TV app, go to "Account," select "Subscriptions," find Starz, and tap "Cancel Subscription." Roku: Go to "Roku Channel," select your account, choose "Subscriptions," find Starz, and select "Cancel." The steps are similar for Google Play and other platforms — look for a subscriptions or account section in the main menu.

Cancel by phone

Call Starz customer service at 1-844-778-2979. Have your account email address ready. A representative will confirm your identity and process the cancellation. This method takes longer than canceling online but may be useful if you cannot access your account or prefer to speak with someone directly.

Customer service hours vary; Starz typically operates Monday through Friday during business hours, though hours may extend on weekends depending on the season. Wait times can be long during peak hours, so calling early in the day or mid-week may be faster. Ask the representative for a confirmation number and request that they email you a cancellation confirmation.

What happens after you cancel

You retain access to Starz until 11:59 p.m. on the last day of your billing cycle. If you cancel on the 15th of the month and your billing date is the 1st, you keep access until the end of that month. After that date, your login will no longer work and you cannot stream Starz content. You will not be charged again after your final billing date.

If you change your mind, you can reactivate your subscription at any time by logging back into your account or re-subscribing through your third-party platform. Reactivation is immediate and does not restore any content you may have missed while canceled. There is no penalty for canceling and reactivating later.

If you cannot access your account

If you forgot your password, click "Forgot Password" on the Starz login page and follow the email instructions to reset it. If you do not have access to the email address associated with your account, call customer service at 1-844-778-2979 and they can help you regain access or cancel on your behalf.

If your account was created through a third-party platform and you cannot remember which one, check your email for receipts or subscription confirmations. The sender's name will tell you whether the charge came from Amazon, Apple, Roku, or Starz directly. Your bank or credit card statement will also show the platform name in the transaction description.

Frequently Asked Questions

Do I get a refund if I cancel mid-cycle?

No. Starz does not refund unused portions of your billing cycle. If you cancel on the 15th and your billing cycle runs from the 1st to the 30th, you lose access to the remaining 15 days without a refund. To avoid this, cancel on or just before your next billing date.

Can I pause my subscription instead of canceling?

Starz does not offer a pause feature. Your options are to keep your subscription active or cancel it. If you think you might return, canceling costs nothing and you can reactivate whenever you want without any waiting period.

What if Starz keeps charging me after I cancel?

Contact customer service at 1-844-778-2979 with your cancellation confirmation email. If charges continue after your cancellation date, ask them to investigate and request a refund for any unauthorized charges. Keep records of all communications and your confirmation number.

How do I cancel if I subscribed as a gift?

If someone gave you a Starz gift subscription, you can cancel it through your account settings the same way you would cancel a regular subscription. The gift period will end on the date you cancel, and you will not be charged after that date.

Will canceling affect my other streaming services?

No. If you subscribed to Starz through a third-party platform like Amazon Prime Video or Apple TV, canceling Starz only removes that channel — your main subscription to that platform continues unchanged. If you subscribed directly to Starz, canceling affects only Starz.