How to cancel Starz
To cancel Starz, log into your account on the Starz website or app, go to Account Settings, select Subscription, and choose Cancel Subscription. You will see a cancellation reason dropdown and a final confirmation screen. Once you confirm, your subscription ends at the end of your current billing cycle — you keep access until that date, then lose it. If you subscribed through a third party like Amazon Prime Video, Apple TV Channels, or The Roku Channel, you must cancel through that platform instead, not through Starz directly.
The timing matters: if you cancel mid-cycle, you do not get a refund for the unused portion. Starz bills monthly or annually depending on your plan, so check your billing date before you cancel to avoid paying for another full period.
Key Takeaways
- Canceling through Starz.com or the Starz app takes about two minutes and ends your subscription at the end of your current billing cycle.
- If you subscribed through Amazon Prime Video, Apple TV Channels, Roku, or another third-party platform, you must cancel through that service, not through Starz.
- Canceling mid-cycle does not refund unused time, so check when your next billing date falls before you confirm.
- After cancellation, you lose access to all Starz content on the date your subscription ends, though you can resubscribe later without penalty.
Canceling a direct Starz subscription
If you pay Starz directly — meaning you signed up on Starz.com or through the Starz app and gave them your payment method — follow these steps:
- Go to Starz.com or open the Starz app on your device.
- Log in with your email and password.
- Tap or click your profile icon in the top right corner.
- Select Account Settings or My Account.
- Find the Subscription or Billing section.
- Click Cancel Subscription.
- Choose a reason from the dropdown (optional, but Starz asks).
- Review the final screen, which shows your access end date.
- Click Confirm Cancellation.
You will receive a confirmation email. Your subscription remains active through the end of your billing cycle. If you were charged for the next month or year, that charge will not be reversed.
Canceling Starz through a third-party platform
Many people subscribe to Starz as an add-on channel through Amazon Prime Video, Apple TV Channels, Roku, or similar services. In these cases, you do not cancel through Starz — you cancel through the platform where you pay.
Amazon Prime Video: Open the Prime Video app or website, go to Your Account, select Memberships and Subscriptions, find Starz, and click Cancel Channel. Apple TV Channels: Open the Apple TV app, go to Account, select Subscriptions, tap Starz, and choose Cancel Subscription. Roku: Go to your Roku account on roku.com, select Subscriptions, find Starz, and click Manage or Cancel. Google Play: Open Google Play, go to Account, select Subscriptions, tap Starz, and choose Cancel.
The exact steps vary slightly by platform, but all of them follow the same pattern: log in, find your subscriptions, locate Starz, and select cancel or remove. Your subscription ends at the end of your current billing cycle with that platform.
What happens after you cancel
Once you confirm cancellation, Starz sends you an email with your access end date. You can continue watching until midnight on that date. After that, the app will not let you log in, and you will see a message saying your subscription has ended.
If you change your mind, you can resubscribe at any time. Starz does not penalize you for canceling and coming back — there is no waiting period or fee. You will simply pay the current subscription price and regain access immediately.
Refunds and billing cycles
Starz does not refund unused time if you cancel mid-cycle. If your billing date is the 15th of each month and you cancel on the 20th, you lose access on the 15th of the next month, but you do not get money back for those unused days.
To avoid paying for another full cycle, cancel a few days before your next billing date. You can find your billing date in Account Settings under Subscription or Billing. Some people set a phone reminder a week before that date so they do not forget.
Troubleshooting cancellation problems
If you cannot find the Cancel Subscription button, make sure you are logged into the correct account. Some people have multiple email addresses or accounts and log into the wrong one. Clear your browser cache and try again, or try a different browser or device.
If you subscribed through a third party and the cancel option is grayed out or missing, contact that platform's support team — Amazon, Apple, Roku, or Google — rather than Starz. They control the subscription on their end. If you subscribed directly through Starz and still cannot cancel, contact Starz support through their website; they can cancel it for you manually.
Frequently Asked Questions
Do I get a refund if I cancel mid-cycle?
No. Starz does not refund unused time. If you cancel on the 10th and your billing date is the 25th, you keep access until the 25th but do not receive money back for those days. To avoid paying for another full month or year, cancel a few days before your next billing date.
Can I cancel through customer service instead of online?
Yes. You can contact Starz support through their website and ask them to cancel your account. They will ask for your email and account details and process it for you. Online cancellation is faster, but phone or chat support works if you prefer.
What if I subscribed through Amazon Prime Video or Apple TV?
Cancel through that platform, not through Starz. Log into Amazon, Apple, Roku, or Google, find your subscriptions, locate Starz, and select cancel. Starz cannot cancel a subscription you pay for through a third party.
Will I lose my watchlist and saved shows if I cancel?
Your account and watchlist remain in the system if you resubscribe later. However, you cannot access them while your subscription is inactive. Once you pay again, everything comes back.
Can I pause my subscription instead of canceling?
Starz does not offer a pause or freeze option. You either stay subscribed or cancel. If you want to stop paying temporarily, cancel and resubscribe when you are ready.