Cancel Spotify on the Web or Mobile App

To cancel Spotify, log into your account on the web at spotify.com or open the mobile app, go to your account settings, and select the option to cancel your subscription. The process takes about two minutes. Spotify will ask you to confirm the cancellation and may offer you a discount to stay — you can decline and proceed with canceling.

Your access ends at the end of your current billing cycle, not immediately. If you paid for a month on the 15th, your cancellation takes effect on the 15th of the next month. Spotify will send you a confirmation email with the cancellation date. You can log back in and reactivate your subscription at any time before that date if you change your mind.

Key Takeaways

  • Cancellation happens in your account settings under subscription or billing, and takes effect at the end of your current billing period, not right away.
  • Spotify may offer you a discount code or free trial extension when you try to cancel — you can accept or decline either one.
  • After cancellation, you lose access to your playlists and saved songs on the free tier, but your account and data remain if you reactivate later.
  • If you paid through Apple, Google Play, or Amazon, you may need to cancel through that platform instead of through Spotify directly.

What Happens to Your Account and Music After Cancellation

Once your subscription ends, you can no longer listen to music on Spotify unless you switch to the free tier with ads. If you had a Premium subscription, your playlists and saved songs stay in your account, but you cannot access them until you resubscribe. The free tier has limits: you can skip only a certain number of songs per hour, cannot choose specific songs to play (only shuffle), and hear ads between tracks.

If you do not log back in for a long time, Spotify may delete your account data, though the company does not publish an exact timeline. To keep your account and playlists intact, log in occasionally even after canceling, or reactivate your subscription before your data is removed.

Canceling a Subscription Paid Through Apple, Google Play, or Amazon

If you signed up for Spotify through Apple App Store, Google Play, or Amazon, you must cancel through that platform, not through Spotify itself. Canceling only in Spotify's app will not stop the charges.

Apple: Open Settings, tap your name, select Subscriptions, find Spotify, and tap Cancel Subscription. Google Play: Open Google Play, go to your account, select Subscriptions, find Spotify, and tap Cancel. Amazon: Go to Your Account, select Memberships and Subscriptions, find Spotify, and select Cancel Subscription. After you cancel through any of these platforms, Spotify will send you a confirmation email.

Stopping Charges If You Cannot Cancel in Your Account

If you cannot log into your Spotify account or the cancellation button is not working, contact Spotify Support through the Help section on spotify.com. You can also reach out through the Spotify Community forum or send a message through the app. Provide your account email and explain the issue. Spotify Support typically responds within one to two business days.

If you paid by credit card and Spotify will not cancel your subscription, you can contact your bank or card issuer and dispute the charge or request that they block future Spotify payments. This is a last resort and may close your account, but it stops the charges. Keep a record of your cancellation request and Spotify's response in case your bank asks for proof.

Reactivating Your Spotify Account Later

You can reactivate your Spotify subscription at any time by logging in and selecting a plan. If you canceled less than a month ago, Spotify may offer you a discount or free trial to come back. Your playlists and saved songs will be there if your account data was not deleted.

If you want to pause your subscription instead of canceling — for example, if you plan to return in a few months — Spotify does not offer a pause feature. Your only options are to keep paying or cancel and reactivate later. Some users keep a free account active during breaks to preserve their playlists.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Spotify does not refund unused portions of your subscription. If you paid for a full month, you keep access until the end of that month, but you will not receive money back for the days after you cancel. Cancel at any point in your billing cycle — the timing does not matter for refunds.

Can I cancel Spotify if I signed up through a family plan?

If you are the plan owner, you can cancel the entire family plan through your account settings. If you are a family member, you cannot cancel the plan itself, but you can remove yourself from it. The plan owner will see that you left. To remove yourself, go to your account settings, find the family plan section, and select Leave Plan or Remove Me.

What if I signed up for Spotify through a third-party service like Hulu or a phone carrier?

You must cancel through the service you signed up with, not through Spotify. If Spotify came bundled with Hulu, cancel through your Hulu account. If it came through your phone carrier, contact the carrier's customer service. Spotify cannot process the cancellation on its own in these cases.

Do I lose my Spotify Wrapped if I cancel?

Your Spotify Wrapped data stays in your account after cancellation. You can view it if you log back in, even if your subscription is inactive. Wrapped is generated once a year in early December and shows your listening history from the past year.