Cancel a Roku subscription directly from your device or account

You can cancel most Roku subscriptions through your Roku device itself or through your Roku account online. The method depends on whether you subscribed through Roku directly or through a third-party service like Apple, Amazon, or Google. If you subscribed through Roku's own system, you manage it in the Roku app or on the Roku website. If you subscribed through another platform, you may need to cancel there instead — Roku cannot cancel subscriptions you set up elsewhere.

The fastest route is usually your Roku device. Go to Home, select Manage subscriptions, find the subscription you want to cancel, and select Cancel subscription. The subscription stops at the end of your current billing period, and you keep access until then. If you cannot find Manage subscriptions on your device, you can cancel through your Roku account at roku.com by signing in, going to Subscriptions, and selecting the one you want to remove.

Key Takeaways

  • Subscriptions you bought through Roku directly are canceled in the Roku app under Manage subscriptions or through roku.com in your account settings.
  • Subscriptions you set up through Apple, Amazon, Google Play, or another third-party platform must be canceled through that platform, not through Roku.
  • Canceling a subscription stops future charges but does not remove the channel from your device — you can remove it separately if you want.
  • Your access continues until the end of your current billing period, even after you cancel.
  • If you subscribed through a third party and cannot find the subscription in your Roku account, check your payment method's app or website instead.

Cancel a subscription through a third-party platform

If you subscribed to a channel through Apple, Amazon, Google Play, or another payment platform, Roku does not manage that subscription. You must cancel it where you set it up. Roku can see that you have an active subscription, but it cannot turn it off for you.

Check your payment method's app or website. On an iPhone or iPad, open Settings, tap your name, select Subscriptions, find the Roku channel, and tap Cancel Subscription. On Android through Google Play, open the Play Store app, tap your profile icon, go to Manage subscriptions, select the channel, and tap Cancel subscription. On Amazon, sign in at amazon.com, go to Account and then Memberships and subscriptions, find the channel, and select Cancel subscription. Each platform handles cancellation slightly differently, but all of them stop charging you at the end of your current billing cycle.

Remove a channel from your Roku device after canceling

Canceling a subscription does not automatically remove the channel from your home screen. You can keep it there for later, or delete it if you do not want to see it. To remove a channel, highlight it on your home screen, press the Options button (the star or asterisk icon on your remote), and select Remove channel. The channel disappears from your device but remains in the Roku channel store if you want to reinstall it later.

If you want to keep the channel but do not want to see it every time you turn on your Roku, you can also move it to the end of your home screen by selecting it, pressing Options, and choosing Move channel. This keeps it available without cluttering your main view.

What happens to your account after you cancel

After you cancel, you lose access to that channel's content when your current billing period ends. You will not be charged again. If you change your mind before the cancellation takes effect, you can resubscribe at any time, though you may have to pay the full subscription price again rather than getting a prorated refund for unused time.

Your other subscriptions and channels remain active. Canceling one subscription does not affect anything else on your account. If you want to cancel multiple subscriptions, you will need to go through each one separately.

Troubleshooting: subscription still appears active

If you canceled a subscription but it still shows as active in your Roku account, the cancellation may not have processed yet. Wait 24 hours and check again. If it still appears active after a full day, sign out of your Roku account on your device (go to Settings, select Account, then Sign out) and sign back in. This refreshes your account status and often clears up display issues.

If you subscribed through a third-party platform and the subscription still appears in your Roku account, the cancellation may not have synced. Check the third-party platform directly to confirm the cancellation went through. Some platforms take a few days to notify Roku that a subscription has ended. If the third-party platform shows it as canceled but Roku still shows it as active after several days, contact Roku support with proof of the cancellation from the other platform.

Preventing accidental resubscription

Some channels offer free trials that convert to paid subscriptions automatically. To avoid being charged unexpectedly, cancel before the trial ends. Set a reminder on your phone a few days before the trial period ends so you do not forget. When you cancel during a free trial, you usually lose access immediately rather than at the end of a billing cycle, so time your cancellation accordingly if you want to use the channel until the last moment.

You can also check your subscription history to see what you have been charged for. On roku.com, sign in and go to Subscriptions to see all active and past subscriptions. This helps you catch any charges you do not recognize or subscriptions you forgot about.

Frequently Asked Questions

Do I get a refund if I cancel mid-billing cycle?

No. Most Roku subscriptions do not offer refunds for unused time in the current billing period. You keep access until the end of that period, but you will not receive money back. Some third-party platforms have different refund policies, so check the terms where you subscribed if you canceled very early in a billing cycle.

Can I pause a subscription instead of canceling it?

Roku does not offer a pause feature for subscriptions. You either keep paying or cancel. If you think you might want the subscription again soon, you can cancel and resubscribe later, though you will pay the full price again rather than getting a discount for the gap.

What if I subscribed through my TV provider's app?

If you subscribed through a cable or satellite provider's app or website, cancel there instead of in Roku. Log into your provider's account, find the subscription or channel in their settings, and cancel it. Roku cannot see or manage subscriptions tied to your TV provider account.

Will canceling a subscription delete my saved shows or watchlist?

Canceling a subscription removes your access to the channel's content, but it does not delete your account with that service. If you resubscribe later, your watchlist and saved shows usually remain. However, you cannot access them while the subscription is inactive.

How do I cancel if I forgot which platform I subscribed through?

Check your bank or credit card statement to see which company charged you. The charge description usually shows the platform name or the channel name. Once you know where the charge came from, go to that platform's website or app and cancel there. If you subscribed through Roku directly, the charge will say "Roku" or the channel name without a third-party platform name.