Cancel through the Roku app or website in three steps

To cancel a Roku subscription, sign into your Roku account on either the Roku mobile app or the Roku website, go to your account settings, find the subscription you want to cancel, and select the option to cancel it. The process takes about two minutes. Your access ends immediately, though you may be able to use the service through the end of your current billing period depending on the subscription type.

Roku subscriptions are separate from your Roku device itself — canceling a subscription does not affect your ability to use your Roku player or TV. You can cancel one subscription while keeping others active, or cancel all of them and still use free Roku channels.

The exact steps differ slightly depending on whether you use the app or website, but both routes lead to the same result. If you subscribed through a third-party service like Apple or Amazon instead of directly through Roku, you will need to cancel through that service instead.

Key Takeaways

  • Sign into your Roku account on the app or at roku.com, navigate to account settings, find the subscription, and select cancel.
  • Canceling a subscription does not remove your Roku device or prevent you from using free channels.
  • If you subscribed through Apple, Amazon, or another third party, you must cancel through that service, not through Roku directly.
  • Refunds for partial months are not standard, though some subscriptions may offer prorated credits depending on their terms.
  • You can resubscribe to the same service later without losing any saved preferences or watch history.

Cancel on the Roku mobile app

Open the Roku app on your phone or tablet and sign in with the email and password for your Roku account. Tap the profile icon in the bottom right corner, then select "Subscriptions" or "Manage subscriptions" from the menu that appears.

Find the subscription you want to cancel in the list. Tap on it, then look for a "Cancel subscription" or "Unsubscribe" button. Confirm the cancellation when prompted. You will see a confirmation message, and the subscription will no longer appear in your active list.

Cancel on the Roku website

Go to roku.com and sign in with your account email and password. Click on your profile icon or account name in the top right corner and select "Account" or "My Account."

Look for a "Subscriptions" or "Manage subscriptions" section. Click on the subscription you want to cancel, then click "Cancel subscription" or "Unsubscribe." Confirm your choice on the next screen. You will receive a confirmation email at the address associated with your account.

Canceling subscriptions bought through third-party services

If you subscribed to a Roku channel through Apple, Amazon Prime Video, Google Play, or another third-party platform, you cannot cancel it through Roku. You must cancel through the service where you originally subscribed.

To find where you subscribed, check your email for confirmation messages or billing statements from the past few months. The confirmation will show whether the charge came from Roku, Apple, Amazon, or another company. Then cancel through that service using their own account settings or subscription management page.

What happens after you cancel

Your access to the subscription ends right away in most cases, though some services let you finish watching through the end of your current billing period. Check the confirmation message or your subscription's terms to see which applies to your service.

Your watch history, saved shows, and account preferences stay in place. If you resubscribe to the same service later, you will pick up where you left off without losing any of that information.

You will not receive a refund for the current billing period unless the subscription's terms specifically offer prorated refunds. Most Roku subscriptions do not refund partial months. If you were charged for a month you did not use, contact Roku support to discuss your specific situation.

If you cannot find your subscription to cancel

Subscriptions sometimes appear under different names in your account than they do on the channel itself. Look through your full subscription list carefully, or search for the channel name if the app or website has a search function.

If a subscription is not showing up at all, it may have already been canceled, or it may be tied to a different Roku account. If you use multiple email addresses with Roku, sign out and sign back in with the other email to check that account.

If you still cannot locate it, contact Roku support through their website. Have your email address and the name of the subscription ready. They can tell you whether the subscription is active and help you cancel it if needed.

Frequently Asked Questions

Will canceling a Roku subscription affect my Roku device?

No. Canceling a subscription only removes access to that one channel or service. Your Roku device continues to work normally, and you can still use all free channels and any other active subscriptions you have.

Can I get a refund after I cancel?

Most Roku subscriptions do not offer refunds for partial billing periods. You lose access to the service immediately or at the end of your current billing cycle, depending on the subscription. If you believe you were charged in error, contact Roku support with your billing details.

What if I want to cancel but keep using the service for the rest of this month?

Some subscriptions allow this, but most do not. When you cancel, check the confirmation message to see whether your access continues through the end of your billing period or stops right away. If it stops immediately and you want to keep using it, you can resubscribe.

How do I cancel if I subscribed through Amazon Prime Video?

Sign into your Amazon account, go to "Manage Your Prime Video" or "Your Subscriptions," find the Roku channel in the list, and select "Cancel Channel." Amazon handles the cancellation, not Roku. You will see a confirmation from Amazon, not from Roku.

Can I cancel and resubscribe to the same service later?

Yes. Your watch history and preferences are saved to your Roku account, so when you resubscribe, you will see the same saved shows and recommendations. There is no penalty for canceling and coming back later.