Cancel Prime Video Through Your Amazon Account Settings

You cancel Prime Video by going into your Amazon account settings and turning off the subscription. The steps are the same whether you signed up through Amazon directly, through your phone, or through a third-party platform like Apple or Roku — but where you cancel depends on where you pay.

If you pay Amazon directly (the most common route), log into your Amazon account on a web browser, go to Account & Lists, select Your Account, then find Prime membership. Click Manage Membership, then End membership. Amazon will ask you to confirm and may offer you a discount to stay. You can decline and proceed with the cancellation. Your access ends at the end of your current billing period — you do not lose it immediately.

If you signed up through a third-party app or platform (Apple, Google Play, Roku, Samsung TV, or others), you must cancel through that platform, not through Amazon. Cancelling in your Amazon account will not work because the payment goes to Apple or Google, not to Amazon. The steps vary slightly by platform, but the principle is the same: find the subscription in your app store account settings and turn it off there.

Key Takeaways

  • If you pay Amazon directly, cancel through your Amazon account under Prime membership settings, not through the Prime Video app.
  • If you signed up through Apple, Google Play, Roku, or another platform, you must cancel through that platform's subscription settings, not Amazon.
  • Your access continues until the end of your current billing period — cancellation does not cut you off immediately.
  • Amazon may offer a discount to keep you subscribed; you can decline and complete the cancellation.
  • After cancellation, you can resubscribe at any time without penalty.

Cancel Prime Video on iPhone or iPad

If you signed up through Apple's App Store, you cancel through your Apple ID settings, not through Amazon. Open the Settings app, tap your name at the top, select Subscriptions, find Prime Video, and tap Cancel Subscription. Confirm the cancellation. Your access ends at the end of your current billing cycle.

Do not cancel the Prime Video app itself — deleting the app does not cancel the subscription. The subscription lives in your Apple account, not in the app. You can delete the app and still be charged until you cancel through Settings.

Cancel Prime Video on Android Devices

On Android, the process depends on whether you signed up through Google Play or directly through Amazon. If you signed up through Google Play, open the Google Play Store app, tap your profile icon in the top right, select Payments and subscriptions, then Subscriptions, find Prime Video, and tap Cancel subscription.

If you signed up directly through Amazon (not through Google Play), you cancel through your Amazon account on the web browser, using the steps described in the first section. The Prime Video app itself does not have a cancellation button — you must go through either Google Play or Amazon's website.

Cancel Prime Video on Smart TVs and Streaming Devices

If you signed up through a smart TV, Roku, Fire Stick, Samsung TV, or other streaming device, cancellation usually happens through that device's app store or account settings, not through Amazon. The exact steps vary by device, but the pattern is the same: find your account settings within the device's system, locate subscriptions, and cancel Prime Video there.

For Fire Stick devices, go to Settings, select Accounts & Login, choose your Amazon account, then Subscriptions, find Prime Video, and cancel. For Roku, go to Settings, select Subscriptions, find Prime Video, and cancel. For Samsung Smart TV, open the app store on your TV, find your account, locate subscriptions, and cancel Prime Video there. If you are unsure, check the device manufacturer's support page for the exact path.

What Happens After You Cancel

After you cancel, you keep access to Prime Video until the end of your current billing period. If you paid monthly, you have access through the end of that month. If you paid annually, you have access through the end of that year. Amazon does not refund the unused portion of your subscription.

Once your access ends, you can resubscribe at any time. There is no penalty for cancelling and coming back later. If you want to pause rather than cancel — for example, if you plan to return in a few months — you cannot pause Prime Video alone; you would have to cancel and resubscribe when you are ready.

If You Cannot Find the Cancel Button

If you have looked through your account settings and cannot find where to cancel, the most likely reason is that you are looking in the wrong place. Double-check where you pay: does the charge appear on your Amazon bill, your Apple bill, your Google bill, or your credit card statement? That is where you cancel.

If the charge appears on your credit card but not on any of those platforms, contact your credit card company and ask them to show you the merchant name. That will tell you which company is actually charging you. Then log into that company's account and cancel there.

If you have already cancelled but are still being charged, contact Amazon customer service or the relevant platform (Apple, Google, etc.) with proof of the cancellation. They can investigate whether the cancellation went through and stop future charges if needed.

Frequently Asked Questions

Will I get a refund if I cancel in the middle of my billing period?

No. Amazon does not refund unused portions of your subscription. If you cancel on the 15th of a month but your billing cycle runs through the 30th, you keep access through the 30th but receive no refund for those 15 days. You can cancel at any time, but the refund policy does not change.

Can I cancel Prime Video without cancelling my full Amazon Prime membership?

No. Prime Video is included with Amazon Prime membership; you cannot separate them. If you want to stop paying for Prime Video, you must end your entire Prime membership. This also removes your access to Prime shipping, Prime Music, Prime Photos, and other Prime benefits.

What if I signed up for a free trial and want to cancel before it ends?

Cancel through the same method you would use to cancel a paid subscription — either through Amazon account settings or through the platform where you signed up. Your access ends immediately when the free trial cancellation is processed, not at the end of the trial period. If you want to keep the free trial active until it expires, do not cancel until the last day.

Can I cancel Prime Video through the Prime Video app itself?

No. The Prime Video app does not have a cancellation option. You must cancel through your Amazon account settings (if you pay Amazon directly) or through the app store or platform where you signed up (Apple, Google Play, Roku, etc.). Cancelling the app or logging out does not cancel your subscription.