You can cancel Prime Video through your Amazon account settings in under two minutes

Prime Video cancellation happens in your Amazon account, not through a separate app or website. You log in, find your Prime Video membership in account settings, and select the option to cancel. The process is the same whether you subscribed through Amazon directly, through your cable provider, or through another platform — though where you cancel depends on where you signed up.

Cancellation takes effect immediately. You lose access to Prime Video right away, though if you paid for a full month or year upfront, you do not get a refund for the unused portion. If you subscribed through a third party like Apple or Roku, you cancel through that service instead of Amazon.

Key Takeaways

  • Log into your Amazon account, go to Your Account, then Memberships and Subscriptions, and select Prime Video to cancel.
  • Access ends immediately after cancellation, with no refund for time remaining in your current billing period.
  • If you subscribed through Apple, Roku, Google Play, or another platform, you must cancel through that service, not Amazon.
  • You can resubscribe at any time; cancellation does not delete your watchlist or viewing history.

Cancelling Prime Video through Amazon directly

If you signed up for Prime Video through Amazon.com or the Prime Video app using your Amazon account, cancel through Amazon's website or mobile app.

On a computer: Log into Amazon.com, go to Your Account (top right), select Memberships and Subscriptions, find Prime Video, and click Manage Membership. Then select Cancel Prime Video. Amazon will ask you to confirm and may offer you a discount to stay — you can ignore this and proceed with cancellation.

On the Amazon mobile app: Tap the menu icon (three horizontal lines), go to Your Account, select Memberships and Subscriptions, tap Prime Video, and choose Cancel Membership.

After you cancel, you will see a confirmation message with your cancellation date. You lose access to Prime Video immediately, even if you paid for a full month or year in advance.

Cancelling Prime Video if you subscribed through a third-party platform

If you signed up for Prime Video through Apple, Google Play, Roku, Samsung TV, or another platform, you must cancel through that same service. Cancelling through Amazon will not work because Amazon does not manage that subscription.

Through Apple (iPhone, iPad, or Mac): Open Settings, tap your name, select Subscriptions, find Prime Video, and tap Cancel Subscription.

Through Google Play: Open the Google Play app, tap your profile icon, go to Payments and subscriptions, select Subscriptions, find Prime Video, and tap Cancel subscription.

Through Roku: On your Roku device, go to Home, select Manage subscriptions, find Prime Video, and choose Cancel.

Through Samsung TV or other smart TV platforms: Open the app store on your device, find your subscriptions or account section, locate Prime Video, and select cancel. If you cannot find the option, contact that platform's customer support.

If you are unsure which platform you used to sign up, check your email for a receipt. The receipt will show whether Amazon charged you directly or whether the charge came from Apple, Google, or another company.

What happens to your account after cancellation

Your Prime Video access stops immediately. You cannot watch any shows or movies, and you cannot download content to watch offline. If you had a watchlist or saved shows, those remain in your account — they will still be there if you resubscribe later.

If you subscribed to Prime Video as part of an Amazon Prime membership (which includes free shipping, Prime Music, and other benefits), cancelling Prime Video does not cancel your full Prime membership. You will keep those other benefits. To cancel your entire Prime membership instead, follow the same steps but select Cancel Entire Prime Membership rather than just Prime Video.

You will not receive a refund for the current billing period, even if you cancel mid-month or mid-year. If you paid for a full year upfront and cancel after two months, you lose the remaining ten months of payment.

Resubscribing to Prime Video later

You can resubscribe at any time through the same method you originally used. If you cancelled through Amazon, you resubscribe through Amazon. If you cancelled through Apple, you resubscribe through Apple.

When you resubscribe, you start a new billing cycle. There is no penalty for cancelling and coming back, and your watchlist and viewing history will be waiting for you. Some users cancel during months when they are not watching and resubscribe later to avoid paying for unused time.

If you cannot find the cancel option

If the cancel button does not appear in your account settings, your subscription may already be cancelled, or you may be looking in the wrong place. Double-check that you are in Memberships and Subscriptions, not just your general account settings.

If you subscribed through a third party and cannot find the cancel option in that service's app, try cancelling through their website instead of the mobile app — the mobile app sometimes hides subscription management. If you still cannot locate it, contact that platform's customer support with your email address and they can cancel it for you.

If you subscribed through Amazon and the cancel option is truly missing, contact Amazon customer service through your account. This is rare, but it can happen if there is a billing issue or if your account has a restriction.

Frequently Asked Questions

Do I get a refund if I cancel mid-month?

No. Amazon and third-party platforms do not refund unused time in your current billing period. If you paid for a full month or year, that payment is final once the billing cycle begins. Cancelling on day one or day 29 of a 30-day month results in the same outcome — you lose access but keep no refund.

Will cancelling Prime Video cancel my entire Amazon Prime membership?

No. Prime Video is one benefit within Amazon Prime. Cancelling Prime Video keeps your Prime membership active, so you still get free shipping, Prime Music, and other Prime benefits. To cancel everything, you must select Cancel Entire Prime Membership instead.

Can I cancel Prime Video if I subscribed through my cable provider?

Yes, but you cancel through your cable provider's website or app, not through Amazon. Log into your cable account, find subscriptions or add-ons, locate Prime Video, and select cancel. If you cannot find it, call your cable provider's customer service line.

What happens to my watchlist and saved shows after I cancel?

Your watchlist and viewing history stay in your Amazon account. If you resubscribe later, everything will be there. You can view your watchlist even after cancellation, but you cannot play any videos until you resubscribe.

How long does it take for access to stop after I cancel?

Access stops immediately. You will not be able to open Prime Video or play any content right after you confirm the cancellation. There is no grace period or waiting time.