How to cancel Prime Video on your Amazon account
You can cancel Prime Video in two ways: stop your entire Amazon Prime membership, or remove just the Prime Video add-on while keeping Prime shipping and other benefits. Most people who want to cancel Prime Video specifically use the add-on removal route, which takes about two minutes through your Amazon account settings.
To remove Prime Video as an add-on without cancelling Prime itself, go to Your Account on Amazon.com, select Prime Membership, then find Prime Video under "Your Prime Benefits" and choose Cancel Prime Video. Amazon will show you the next billing date and ask you to confirm. Once you confirm, you lose access to Prime Video immediately, though you keep all other Prime benefits.
If you want to cancel your entire Prime membership instead, the process is similar but you'll see a different confirmation screen that explains what you're losing — Prime shipping, Prime Music, Prime Photos, and everything else. Either way, cancellation takes effect right away, and you won't be charged again.
Key Takeaways
- You can cancel just Prime Video without touching your Prime shipping membership by going to Your Account > Prime Membership > Your Prime Benefits.
- Cancellation takes effect immediately, and you lose access to Prime Video right away — you don't have to wait until your next billing date.
- If you cancel Prime Video as an add-on, you keep all other Prime benefits including shipping, music, and photos.
- Amazon will not refund charges for the current billing period, but you won't be charged again after you confirm cancellation.
Where to find Prime Video in your account settings
The Prime Video cancellation option lives inside your Prime membership settings, not in a separate video app menu. On Amazon.com, click the account icon in the top right corner and select Your Account. From there, look for Prime Membership — this is usually near the top of the menu because Amazon prioritizes it.
Once you're in Prime Membership, scroll down to Your Prime Benefits. You'll see a list of everything included with your membership: Prime Video, Prime Music, Prime Photos, and so on. Prime Video should appear as its own line item with a Cancel or Manage button next to it. Click that button and follow the prompts to remove it.
If you're using the Amazon app on a phone or tablet instead of a web browser, the path is the same: tap the menu icon, go to Your Account, find Prime Membership, then Your Prime Benefits. The mobile app shows the same cancellation options as the website.
What happens to your account after cancellation
Once you cancel Prime Video, your access stops immediately. You won't be able to watch any Prime Video content, including shows, movies, or live sports that require Prime Video. If you had a watchlist or saved shows, those remain in your account, but you can't view them until you resubscribe.
If you cancel Prime Video but keep your Prime membership, your shipping benefits, Prime Music, Prime Photos, and any other Prime perks continue without interruption. You'll still get free two-day shipping on may be able to access items, and your Prime membership renewal date stays the same.
Amazon does not refund the current billing period if you cancel mid-month. If you were charged on the 15th and cancel on the 20th, you've paid for the full month and won't receive a partial refund. However, you won't be charged again after cancellation.
Resubscribing to Prime Video later
If you cancel Prime Video and want to watch again later, you can resubscribe through the same Prime Membership menu. The process is straightforward: go back to Your Account > Prime Membership > Your Prime Benefits, find Prime Video, and select the option to add it back. You'll be charged the current subscription price starting on the date you resubscribe.
Resubscribing does not affect your Prime shipping membership or any other benefits. Your watchlist and viewing history remain saved to your account, so you can pick up where you left off if you're rewatching something.
Cancelling Prime Video if you subscribed through a third party
If you signed up for Prime Video through Apple, Google Play, Roku, or another third-party platform instead of directly through Amazon, you must cancel through that platform, not through Amazon.com. Cancelling on Amazon won't stop charges from your third-party provider.
For Apple subscriptions, go to Settings > [Your Name] > Subscriptions and find Prime Video in the list. For Google Play, open the Play Store app, tap your profile icon, go to Payments and Subscriptions > Subscriptions, and select Prime Video. For Roku, go to your account settings and look for subscriptions. Each platform has its own cancellation flow, but all of them let you cancel immediately without waiting for a refund.
If you're unsure where you subscribed, check your credit card or bank statement to see which company is charging you each month. That's the platform where you need to cancel.
Troubleshooting cancellation problems
If the Cancel button doesn't appear next to Prime Video in your Prime Benefits list, it may mean Prime Video is included free with your current Prime plan and cannot be removed separately. Some Prime membership tiers bundle Prime Video at no extra cost, so there's no add-on to cancel. In that case, you would need to downgrade or cancel your entire Prime membership to stop paying for Prime.
If you see a message saying you can't cancel because of an active promotion or trial period, wait until that period ends. Amazon sometimes offers discounted or free Prime Video trials, and you can't cancel during the promotional window. The cancellation option will become available once the promotion expires.
If you've already cancelled but are still being charged, contact Amazon Customer Service through Your Account > Contact Us. Have your order history or billing statement ready so you can show them the charge. Amazon can investigate whether the cancellation went through and issue a refund if there was an error.
Frequently Asked Questions
Can I get a refund if I cancel Prime Video mid-month?
No. Amazon charges for the full month upfront, and cancelling partway through does not result in a refund for the unused portion. However, you won't be charged again after you confirm cancellation.
Will cancelling Prime Video affect my Prime shipping?
Only if you cancel your entire Prime membership. If you remove just Prime Video as an add-on, your shipping benefits and all other Prime perks stay active and unchanged.
What if I cancel Prime Video but want to watch something next month?
You can resubscribe anytime through the same Prime Membership menu. Your watchlist and viewing history are saved, so you can resume where you left off. You'll be charged the current subscription price on the date you resubscribe.
Do I lose my Prime Video watchlist when I cancel?
No. Your watchlist, viewing history, and saved preferences remain on your account. If you resubscribe later, everything will be there waiting for you.
Why can't I find the cancel option for Prime Video?
Prime Video may be included free with your Prime membership tier and not available as a separate add-on to cancel. If that's the case, you would need to downgrade or cancel your entire Prime membership. Alternatively, if you subscribed through Apple, Google Play, or another platform, you must cancel through that platform instead of Amazon.com.