How to cancel Amazon Prime

You can cancel Amazon Prime through your Amazon account settings in about two minutes. Go to Your Account, select Prime Membership, then choose End Membership. Amazon will ask you to confirm and may offer you a discount to stay — you can ignore that and proceed with cancellation. Your membership ends on your current billing date, and you keep access to Prime benefits until that date arrives.

If you signed up for a free trial, you must cancel before the trial ends or you will be charged for a full month or year, depending on which plan you chose. The cancellation takes effect immediately after you confirm, though your access continues through your paid period.

Key Takeaways

  • Cancel Prime through Your Account > Prime Membership > End Membership on Amazon's website or app.
  • You keep all Prime benefits until your current billing cycle ends, even after you cancel.
  • If you are on a free trial, cancellation must happen before the trial period ends to avoid being charged.
  • Amazon may offer a discount code to keep you subscribed — you can decline and complete the cancellation anyway.
  • You can reactivate Prime at any time by going back to the Prime membership page and selecting restart.

Where to find the cancellation option

Log into your Amazon account on a computer or phone. Click or tap the account icon (usually in the top right corner), then select Your Account from the menu. Look for a section labeled Memberships and Subscriptions or Prime Membership — the exact wording varies slightly by device and region.

Click on Prime Membership to open your membership details. You will see your current plan (Monthly or Annual), your next billing date, and a button or link that says End Membership or Cancel Membership. Click that button to start the cancellation process.

What happens to your benefits when you cancel

Your Prime benefits stay active until the end of your current billing period. If you are on a monthly plan and cancel on the 10th of the month, you keep free shipping, Prime Video, Prime Music, and all other benefits through the end of that month. On the first day of the next month, your access stops.

If you are on an annual plan, the same rule applies — you keep everything through the anniversary date of your subscription. This means you do not lose access immediately after canceling, so there is no rush to use up your benefits before the cancellation takes effect.

Canceling a Prime free trial

Free trials typically last 30 days. If you do not cancel before the trial ends, Amazon charges you for a full month or year of Prime membership. The charge appears on your payment method on file, usually the same card you used to set up the trial.

To avoid the charge, cancel during the trial period using the same steps as above. Amazon will confirm that you are canceling a trial membership and will not charge you. Your access ends on the trial end date, not immediately after cancellation.

If Amazon offers you a discount to stay

After you click End Membership, Amazon often displays a discount offer — sometimes a month free, sometimes a reduced rate for a few months. You do not have to accept it. If you want to cancel, you can skip the offer and click the button to confirm cancellation, usually labeled Cancel Membership or End Membership again.

If you change your mind and want to take the discount, you can click on the offer and it will restart your membership at the discounted rate. Either way, the choice is yours and you are not locked in by seeing the offer.

Reactivating Prime after cancellation

If you cancel and later want Prime back, you can restart it at any time by going to the Prime membership page and selecting Start Your Prime Membership or Restart Prime. You will be charged according to the plan you choose — monthly or annual — starting on the day you restart.

If you canceled during a promotional period or free trial, reactivating may not include the same offer. Amazon sometimes extends discounts to returning members, but this is not may provide. Check what rate is shown before you confirm the restart.

Canceling Prime on a shared family account

If Prime is attached to an Amazon Household account, only the account holder (the person who pays for the membership) can cancel it. Other household members cannot end the membership themselves, though they can remove themselves from the household if they no longer want access.

If you are the account holder and want to cancel, follow the standard cancellation steps. All household members lose access on the same date your membership ends. If you want to keep Prime but remove a specific person from the household, go to Your Account > Amazon Household and remove them from there instead.

Frequently Asked Questions

Do I get a refund if I cancel Prime mid-month?

No. Amazon does not issue refunds for partial months or years. You keep your benefits through the end of your current billing period, but you do not receive money back for the unused portion. If you cancel on day 10 of a 30-day month, you still have access for the remaining 20 days.

What if I cancel but still see a charge on my credit card?

If you see a charge after canceling, it was likely processed before your cancellation took effect. Contact Amazon Customer Service with your order number or the date of the charge, and they can review whether it should have been applied. Keep your cancellation confirmation email as proof of when you canceled.

Can I cancel Prime through the Amazon app?

Yes. Open the app, tap the account icon, go to Your Account, find Prime Membership, and select End Membership. The process is the same as on a computer. Some older app versions may require you to use a web browser instead, but the current version supports in-app cancellation.

If I cancel, do I lose my Prime Video watchlist and saved items?

Your watchlist and saved items stay in your Amazon account. If you restart Prime later, they will still be there. However, you lose the ability to watch Prime Video content while your membership is inactive, even though your list is saved.