Cancel PlayStation Plus or PlayStation Now through your account settings

You can stop your PlayStation subscription by going into your account settings on any device connected to your PlayStation Network account — a console, computer, or phone. The steps differ slightly depending on whether you use PlayStation Plus (the online multiplayer service) or PlayStation Now (the game streaming service), but both let you cancel directly without calling support or waiting on hold.

The cancellation takes effect at the end of your current billing period. You keep access to the service until that date passes, then your subscription stops and you are no longer charged. If you cancel mid-month, you do not get a refund for the time remaining — the cancellation simply prevents the next charge.

Most people complete the cancellation in under two minutes. The system shows you the exact date your access ends before you confirm, so you know precisely when to expect the service to stop working.

Key Takeaways

  • You can cancel PlayStation Plus or PlayStation Now through your account settings on a console, computer, or phone without contacting support.
  • Cancellation takes effect at the end of your current billing period, and you keep access until that date.
  • If you cancel mid-month, you do not receive a refund for unused time, but you stop being charged after your current period ends.
  • You can restart your subscription at any time by going back into your account settings and selecting the plan again.
  • Games you downloaded while subscribed stay on your console, but subscription-only titles become unplayable after your subscription ends.

Steps to cancel on a PlayStation console

On a PS4 or PS5, go to Settings, then Account, then Subscriptions. You will see your active subscriptions listed. Select PlayStation Plus or PlayStation Now (whichever you want to cancel), then choose the option to cancel or turn off auto-renewal. Confirm the cancellation when prompted.

After you confirm, the system shows you the date your subscription ends. Write down or screenshot that date so you know when your access stops. You can still use the service until midnight on that final day. The subscription will not renew after that date, and no charge will appear on your payment method.

Steps to cancel on a computer or phone

On a web browser or the PlayStation app on your phone, sign into your PlayStation Network account at account.playstation.com. Go to Subscriptions, find the subscription you want to cancel, and select Manage or Cancel. Follow the prompts to turn off auto-renewal and confirm.

The process is the same whether you use a Windows PC, Mac, iPhone, or Android phone. You do not need to be on a console to make this change — your account settings sync across all devices. If you are signed into your PlayStation Network account on multiple devices, the cancellation takes effect on all of them immediately.

What happens after you cancel

Your subscription remains active through the end of your billing period. If you paid monthly, you have access until the same date next month. If you paid for a year upfront, you have access until the anniversary of that purchase date. After that date passes, you lose access to online multiplayer (PlayStation Plus) or the game library (PlayStation Now), and you are no longer charged.

Any games you downloaded while subscribed remain on your console, but you cannot play them if they require the subscription. For PlayStation Plus, online multiplayer stops working immediately when your subscription ends. For PlayStation Now, you lose access to the streaming library, though games you own outright are unaffected. You can still play games you purchased separately or received as gifts.

Restarting your subscription later

You can restart PlayStation Plus or PlayStation Now at any time by going back into your account settings and selecting the subscription again. You do not lose your profile, saved games, or trophies by canceling — all of that stays tied to your account permanently, even if you do not have an active subscription.

If you restart within a certain period, PlayStation sometimes offers a discount or a free trial. Check your account settings when you log back in to see what offers are available to you. These offers vary by region and change throughout the year.

If you cannot find the cancellation option

If your subscription was purchased through a third party — such as a retailer gift card, a mobile carrier, or a family member's account — you may need to cancel through that source instead. Check your email receipt to see where the purchase came from. Gift card subscriptions and carrier-billed subscriptions follow different cancellation paths than direct PlayStation Store purchases.

If you bought the subscription through the PlayStation Store but still cannot locate the cancellation option, you can contact PlayStation Support through their website. Have your account email and the subscription type ready when you reach out. Support can also help if your subscription was purchased in a different region or on a different account.

Frequently Asked Questions

Do I get a refund if I cancel mid-month?

No. Cancellation stops future charges but does not refund the time you have already paid for. Your subscription remains active until the end of your current billing period, then stops.

Will I lose my games and saved data if I cancel?

No. Your profile, trophies, and saved games stay on your account permanently. Games you downloaded while subscribed remain on your console, but you cannot play subscription-only titles after your subscription ends.

Can I cancel just PlayStation Plus and keep PlayStation Now?

Yes. Each subscription is separate. You can cancel one, both, or neither. Go to your subscriptions and manage each one independently through the same settings menu.

What if I bought a subscription code from a store?

Subscription codes cannot be canceled — they run for the time period printed on the code. Once the code is redeemed, the subscription is active for that length of time and will end automatically. You do not need to do anything to stop it.

How do I cancel if someone else owns the account?

If the subscription is on a family member's account, ask them to cancel through their own account settings. If you are a child account on a family plan, the parent or guardian who set up the account must cancel it. You cannot cancel a subscription on an account you do not own.