Cancel Peacock through your account settings on any device
To cancel Peacock, sign into your account on the Peacock website or app, go to Account Settings, select Subscription, and choose Cancel Subscription. You will see a confirmation screen asking why you are cancelling — you can skip this or answer it. Peacock will confirm the cancellation by email. Your access ends at the end of your current billing cycle, not immediately.
If you signed up through Peacock directly (not through another service), this is the only method you need. The process takes about two minutes. If you signed up through a third-party service like Apple, Google Play, Amazon Prime Video, or Roku, you must cancel through that service instead — cancelling in your Peacock account will not work.
Key Takeaways
- Direct Peacock subscriptions cancel through Account Settings on the Peacock website or app, and access ends at the end of your billing cycle.
- Subscriptions purchased through Apple, Google Play, Amazon Prime Video, or Roku must be cancelled through those services, not through Peacock.
- You will receive a confirmation email after cancellation, and you can still watch until your current billing period ends.
- If you cancel a free trial before the trial ends, you lose access immediately rather than at the end of a billing cycle.
Cancel a Peacock subscription bought through Apple, Google Play, Amazon, or Roku
If you signed up for Peacock through another platform, you cancel there, not in Peacock itself. Each platform has a different process.
| Platform | Where to Cancel |
|---|---|
| Apple (iPhone, iPad, Mac) | Settings > [Your Name] > Subscriptions > Peacock > Cancel Subscription |
| Google Play (Android) | Google Play Store app > Account > Subscriptions > Peacock > Cancel Subscription |
| Amazon Prime Video | Prime Video app or website > Account & Lists > Your Subscriptions > Manage Your Peacock Subscription > Cancel |
| Roku | Roku home screen > Subscriptions > Peacock > Cancel |
Cancelling through these platforms stops the charge to your payment method on file with them. Your Peacock access will end at the end of your current billing period. You will not receive a separate confirmation from Peacock — the platform you cancelled through will send you a confirmation instead.
What happens after you cancel
After cancellation, you can still watch Peacock until the last day of your current billing cycle. If you paid for a monthly subscription on the 15th, you keep access through the 14th of the next month. If you paid for an annual subscription, you keep access for the full year you paid for.
Once your access ends, you can still create a free Peacock account and watch content in the free tier, which includes some movies, shows, and sports. You will not be charged again unless you start a new paid subscription.
Cancel a free trial before it converts to paid
Peacock free trials last seven days. If you cancel during the trial, your access stops immediately — you do not get to keep watching until the end of seven days. Cancel only when you are certain you do not want to continue.
To cancel a trial, follow the same steps as cancelling a paid subscription: go to Account Settings > Subscription > Cancel Subscription. You will see a note that you are cancelling a trial. Peacock will send a confirmation email.
Pause your subscription instead of cancelling
Peacock does not offer a pause or freeze option. If you want to stop paying temporarily but keep your account and watchlist, you must cancel and then restart a subscription later. When you restart, you will have a new billing date, and any free trial period may or may not be available depending on Peacock's current offers.
If you are cancelling because of cost, check whether Peacock offers a lower-tier plan. Peacock has a free tier with ads, a standard tier with ads, and a premium tier without ads. You may be able to downgrade to a cheaper option instead of cancelling entirely.
Troubleshooting cancellation problems
If you cannot find the Cancel Subscription button, make sure you are signed into the correct account. Some people have multiple Peacock accounts if they signed up more than once. Check your email to see which account your subscription is tied to, then sign into that one.
If you subscribed through a third-party platform and the Cancel Subscription button appears in your Peacock account, ignore it and cancel through the platform instead. Clicking the Peacock button will not work if the subscription was purchased elsewhere.
If you are still being charged after cancellation, check the platform you originally subscribed through — the charge may still be active there. For example, if you signed up through Apple, check Apple's Subscriptions page to confirm the cancellation went through. If the charge persists, contact that platform's customer service.
Frequently Asked Questions
Can I get a refund for the month I cancel in?
No. Peacock does not refund partial months. You keep access through the end of your billing cycle, but you will not receive money back for the days you do not use after cancelling.
What if I cancel and then want to resubscribe?
You can restart a Peacock subscription at any time by signing back into your account or creating a new one. Your watchlist and saved shows may still be there if you use the same email address. Peacock may offer a free trial or discount for returning subscribers, but this varies.
Will cancelling delete my account?
No. Cancelling the subscription closes the paid service but leaves your account active. You can still log in and watch free content. To permanently delete your account, you must request account deletion separately through Account Settings.
Do I lose my saved shows and watchlist when I cancel?
Your watchlist and saved shows remain tied to your account after cancellation. If you resubscribe with the same email address, they will still be there. If you delete your account entirely, they are gone.
What if my subscription was charged to a credit card I no longer have?
Cancel through your Peacock account or the platform you subscribed through. The cancellation stops future charges. If you were already charged after the card expired, contact your bank or credit card company — they can dispute the charge if the cancellation did not go through.