Cancel Peacock on Roku from your TV remote

To cancel Peacock through Roku, you use the Roku remote to navigate to your account settings within the Peacock app itself. The cancellation happens inside the app, not through Roku's system — Roku is just the device you're using to access it. The process takes about three to five minutes and stops your subscription immediately if you cancel before your next billing date.

You'll need to be signed into the Peacock app on your Roku device and have your Roku remote in hand. If you've forgotten your Peacock password, you can reset it on a computer or phone before you start, which makes the process smoother.

Key Takeaways

  • Open the Peacock app on your Roku, go to your account menu, and select the option to manage your subscription or billing.
  • Choose the cancel or downgrade option and confirm — Peacock will ask you to confirm the cancellation before it takes effect.
  • Cancellation stops your subscription on your next billing date, not immediately, unless you're in a free trial period.
  • If you can't find the cancellation option in the app, you can also cancel through the Peacock website on a computer using the same Peacock account.

Step-by-step cancellation on your Roku device

Start by opening the Peacock app on your Roku. Use your remote to navigate to the menu — this is usually a button labeled "Menu" or an icon in the top corner of the app. Look for an option that says "Account," "Settings," "Profile," or "My Account." The exact wording varies depending on which version of the Peacock app you have.

Once you're in the account section, find the option for "Subscription," "Billing," "Manage Subscription," or "Payment Method." Select it. You should see your current subscription plan displayed. Look for a button or link that says "Cancel Subscription," "Downgrade," or "End Membership." Select that option.

Peacock will ask you to confirm the cancellation and may offer you a discount to stay. You can ignore the offer and proceed with cancellation, or you can choose to downgrade to a free plan instead. Once you confirm, you'll see a message saying your cancellation is complete. Your subscription will end on your next billing date — you'll still have access until then.

What happens after you cancel

Your Peacock account remains active until your next scheduled billing date. If you're in the middle of a billing cycle, you keep your access through that date. After that date passes, you lose access to Peacock content, and the app will prompt you to sign up again if you try to use it.

Peacock does not refund partial months or unused time. If you cancel on the 15th of the month but your billing date is the 20th, you still have access through the 20th, but you won't receive a refund for those five days.

If the cancellation option doesn't appear in the app

Some older versions of the Peacock app on Roku don't include the full account management menu. If you can't find a cancellation option after checking the account or settings menu, you can cancel through the Peacock website instead using a computer or phone.

Go to peacocktv.com on a web browser, sign in with the same email and password you use on Roku, and navigate to "Account Settings" or "Manage Subscription." From there, you'll see the option to cancel. The cancellation applies to your entire Peacock account across all devices, including your Roku.

Canceling a free trial before you're charged

If you're in a free trial period, canceling stops your access immediately — you don't get to keep using Peacock through a billing date because you haven't been charged yet. Check your Peacock account to see when your trial ends. If you cancel before that date, your access ends right away.

Peacock sends a reminder email a few days before your trial ends and you're about to be charged. If you see that email and decide you don't want to pay, cancel through the app or website before the date shown in the email.

Downgrading instead of canceling

Peacock offers a free tier with ads and limited content. If you want to keep some access without paying, you can downgrade to the free plan instead of canceling completely. In the subscription management menu, look for an option to "Downgrade" or "Switch to Free." This keeps your account active and lets you watch free content, but you lose access to premium shows and movies.

Downgrading takes effect immediately, even if you're in the middle of a paid billing cycle. You won't receive a refund for the remainder of your current month.

Frequently Asked Questions

Will I lose my watchlist and saved shows if I cancel?

Your watchlist and viewing history stay saved to your Peacock account even after you cancel. If you resubscribe later using the same email address, your saved content and history will be there. However, you won't be able to access them while your subscription is inactive.

Can I cancel Peacock through Roku's subscription management instead?

Roku has its own subscription management system, but Peacock subscriptions purchased through the Peacock app must be canceled within the app itself. If you originally signed up for Peacock through Roku's channel store, you may be able to cancel through Roku's settings, but most users sign up directly through the Peacock app and must cancel there.

What if I'm charged after I cancel?

If you're charged after canceling, contact Peacock support through the app or website with your receipt or billing statement. Provide the date you canceled and the date you were charged. Peacock can review the cancellation and issue a refund if the charge was made in error.

Do I need to uninstall the Peacock app after canceling?

No. You can leave the app on your Roku. When your subscription ends, the app will simply ask you to sign in again or offer you the free tier. Uninstalling is optional and won't affect your cancellation.