How to cancel Peacock

To cancel Peacock, log into your account on the Peacock website or app, go to Account Settings, select Subscription, and click Cancel Subscription. You will see a confirmation screen asking why you are canceling — you can skip this or answer it. Once confirmed, your access ends immediately if you paid month-to-month, or at the end of your current billing cycle if you are on an annual plan. You will receive a confirmation email.

The process takes about two minutes. Peacock does not require you to call anyone or speak to customer service. If you signed up through a third-party platform — like Apple, Google Play, Amazon Prime Video Channels, or Roku — you must cancel through that platform instead, not through Peacock directly.

Key Takeaways

  • Cancel directly through Peacock's Account Settings on the website or app by selecting Subscription and clicking Cancel Subscription.
  • Month-to-month subscriptions end immediately upon cancellation, while annual plans end at the next billing date.
  • If you signed up through Apple, Google Play, Amazon Prime Video Channels, or Roku, you must cancel through that platform, not through Peacock.
  • Peacock will send a confirmation email after you cancel, and you can reactivate your account later if you change your mind.

Canceling through the Peacock website

Open a web browser and go to peacocktv.com. Click your profile icon in the top right corner and select Account from the dropdown menu. On the Account page, find the Subscription section and click on it. You will see your current plan and a Cancel Subscription button — click it.

A screen will appear asking for feedback about why you are canceling. You can answer the question or skip it. After you confirm the cancellation, the page will show a message confirming that your subscription has been canceled. Your access will end either immediately (if you pay monthly) or on your next billing date (if you pay annually).

Canceling through the Peacock mobile app

Open the Peacock app on your phone or tablet. Tap the profile icon at the bottom right of the screen. Select Account Settings. Scroll down to the Subscription section and tap it. Tap Cancel Subscription, confirm your choice, and the cancellation is complete.

The mobile app process is identical to the website version. You will receive the same confirmation email regardless of which device you use to cancel.

Canceling a subscription through a third-party platform

If you signed up for Peacock through Apple, Google Play, Amazon Prime Video Channels, or Roku, you cannot cancel through Peacock itself. You must cancel through the platform where you originally subscribed.

Apple: Open the Settings app, tap your name, select Subscriptions, find Peacock, and tap Cancel Subscription. Google Play: Open Google Play, tap your profile icon, select Subscriptions, choose Peacock, and tap Cancel Subscription. Amazon Prime Video Channels: Go to Your Account, select Memberships and Subscriptions, find Peacock, and click Cancel Channel. Roku: Go to your Roku account settings, select Subscriptions, find Peacock, and select Cancel.

What happens after you cancel

Your access to Peacock content stops either immediately or at the end of your billing cycle, depending on your plan type. You will receive a confirmation email with the cancellation date. If you have a free ad-supported Peacock account, canceling does not apply — free accounts do not need to be canceled and can be reactivated anytime by logging back in.

If you change your mind, you can reactivate your subscription by logging back into your account and selecting a plan. Peacock will not charge you again until you actively restart your subscription. Your watch history and saved content may remain in your account for a period of time, but this varies.

Troubleshooting cancellation problems

If the Cancel Subscription button does not appear or is grayed out, check that you are logged into the correct account. Some accounts have restrictions that prevent online cancellation — this is rare but can happen with certain promotional plans. If you cannot cancel online, contact Peacock customer support through the Help section of your account.

If you subscribed through a third-party platform and cannot find the cancel option, the platform may have moved it or changed its interface. Check the platform's help documentation or contact their support team. Do not cancel your payment method directly without canceling the subscription first, as this can result in failed payment notices rather than a clean cancellation.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Peacock does not refund unused portions of your subscription. If you pay month-to-month and cancel on day 15 of a 30-day cycle, you lose access to the remaining 15 days. Annual plans work the same way — you cannot get back the unused months.

Can I pause my Peacock subscription instead of canceling?

Peacock does not offer a pause feature. Your only options are to keep your subscription active or cancel it. If you want to stop paying temporarily, you must cancel and reactivate later.

What if I signed up for a free trial and want to cancel before it ends?

You can cancel a free trial the same way you cancel a paid subscription — through Account Settings. Cancel before your trial period ends to avoid being charged. Peacock will send a confirmation email showing when your access will end.

Do I need to cancel if I just stop using Peacock?

Yes. If you have a paid subscription and stop using the app, you will continue to be charged on your billing date. You must actively cancel to stop the charges. Logging out of the app does not cancel your subscription.

Can I cancel Peacock if I subscribed through my cable or internet provider?

If Peacock came bundled with your cable or internet plan, you typically cannot cancel it separately through Peacock. Contact your cable or internet provider to remove Peacock from your account. Some providers allow you to manage this through their online account portal.