Cancel Through Your New York Times Account

The fastest way to cancel is through your New York Times account settings online. Log in at nytimes.com, go to your account menu (usually in the top right corner), and select "Account" or "Settings." Look for a section labeled "Subscription" or "Billing." From there, you should see an option to "Manage subscription" or "Cancel subscription." Click it, and the site will ask you to confirm the cancellation and may offer you a discount to stay — you can decline and proceed.

The entire process takes about two minutes. You will see a confirmation page and receive a confirmation email at the address tied to your account. Your access ends immediately if you cancel a digital-only subscription, or at the end of your current billing period if you have a print subscription. Check the confirmation email for the exact end date.

Key Takeaways

  • Cancel through your New York Times account settings online by logging in and selecting "Manage subscription" from your account menu.
  • You will receive a confirmation email showing your access end date, which is immediate for digital subscriptions or at the end of your billing period for print.
  • If you cancel a print subscription mid-cycle, you may be refunded the unused portion — check your confirmation email or contact customer service for details.
  • The New York Times may offer a discount code to keep your subscription; you can decline and complete the cancellation without accepting it.

Cancel by Phone or Email

If you cannot access your account online or prefer to speak with someone, you can cancel by contacting New York Times customer service directly. Call 1-800-698-4637 (the number for subscription support) and tell them you want to cancel. Have your account email or subscription number ready. They will confirm your identity, process the cancellation, and email you a confirmation.

You can also email the subscription support team, though phone is faster. Response times for email typically range from one to three business days. Either way, you will receive written confirmation of your cancellation and the date your access ends.

What Happens to Your Account After Cancellation

Once you cancel, your login credentials remain active, but you lose access to articles beyond the free monthly limit (usually three to five articles per month, depending on your location). You can still access your saved articles and reading history if you log back in, but you cannot read full paywalled content.

If you cancel a print subscription, your final newspaper delivery will arrive on the date shown in your confirmation email. Digital access typically ends the same day you cancel or at the end of your billing cycle, depending on your subscription type. You will not be charged again after the cancellation is processed.

Refunds for Print Subscriptions

If you cancel a print subscription before your billing cycle ends, the New York Times usually refunds the unused portion. The refund is calculated from your cancellation date to the end of your current billing period. Refunds are issued to the original payment method and typically appear within five to ten business days.

Digital-only subscriptions are generally non-refundable once the billing period has started, though this can vary. Check your confirmation email or contact customer service if you are unsure whether you are may have access to to a refund. If you were charged in error or believe you should have received a refund, customer service can review your account and process one if warranted.

Pausing Instead of Canceling

The New York Times does not offer an official pause feature, but you can cancel and resubscribe later without penalty. If you want to take a break rather than cancel permanently, you can cancel now and sign up again whenever you are ready. Promotional rates may differ when you return, so check what offers are available at that time.

Some subscribers find it useful to cancel and then watch for a promotional email offering a discounted rate to return. The New York Times frequently sends re-engagement offers to former subscribers. If you want to avoid the hassle of resubscribing, you can also contact customer service and ask whether they can temporarily suspend your subscription — some representatives will do this as a courtesy, though it is not a standard option.

Canceling Subscriptions Purchased Through Third Parties

If you subscribed to the New York Times through Apple, Google Play, Amazon, or another third-party platform, you must cancel through that platform, not through the New York Times website. The cancellation process differs depending on which service you used.

Apple (iPhone, iPad, or Mac): Go to Settings, tap your name, select "Subscriptions," find New York Times, and tap "Cancel Subscription." Google Play: Open the Google Play app, go to "Manage subscriptions," select New York Times, and tap "Cancel subscription." Amazon: Go to "Manage Your Prime Video" or "Manage Your Subscriptions," find New York Times, and select "Cancel subscription." Facebook: Go to your Facebook settings, select "Subscriptions," find New York Times, and cancel from there. Cancellations through these platforms take effect at the end of your current billing period.

Frequently Asked Questions

Will I lose access immediately after I cancel?

For digital subscriptions, yes — access ends right away. For print subscriptions, you keep access until the end of your current billing period, and your final newspaper arrives on the date shown in your confirmation email. Check your confirmation email for your exact end date.

Can I get a refund if I cancel a digital subscription?

Digital subscriptions are generally non-refundable once your billing period has started. Print subscriptions are usually refunded for the unused portion. Contact customer service at 1-800-698-4637 if you believe you are may have access to to a refund or were charged in error.

What if I subscribed through my phone or tablet?

Cancel through the app store or platform where you subscribed — Apple, Google Play, Amazon, or Facebook — not through the New York Times website. The process varies by platform but usually takes two to three minutes. Your cancellation takes effect at the end of your current billing period.

Can I cancel and resubscribe later at a promotional rate?

Yes. You can cancel anytime and sign up again later. Promotional rates may be different when you return. The New York Times often sends discounted re-engagement offers to former subscribers, so watch your email after you cancel.

What if I forgot my password and cannot log in to cancel?

Use the "Forgot password" link on the New York Times login page to reset it, then proceed with cancellation through your account. If that does not work, call customer service at 1-800-698-4637 and they will cancel for you over the phone.