Cancel Peacock through your account settings

Log into your Peacock account on any device, go to your account menu (usually in the top right corner), and select "Account" or "Settings." Look for a section labeled "Subscription," "Membership," or "Billing." You should see an option to "Cancel Subscription" or "Manage Subscription." Click it, and Peacock will ask you to confirm the cancellation and may offer you a discount to stay. Confirm the cancellation when prompted.

Your access ends immediately if you cancel a free tier account. If you pay for Peacock Premium or Premium Plus, your access continues through the end of your current billing cycle — you won't lose service mid-month. Peacock will send you a confirmation email with the cancellation date and your final access date.

If you cannot find the cancellation option in your account settings, try logging out and back in, or use a different browser. Sometimes the option appears only on the web version, not the mobile app. Clearing your browser cache can also help if the page is not loading correctly.

Cancel if you subscribed through a third-party platform

If you signed up for Peacock through Apple App Store, Google Play, Amazon Prime Video Channels, or Roku, you must cancel through that platform, not through Peacock itself. Canceling only your Peacock account will not stop the charges from appearing on your bill.

Apple App Store: Open Settings on your device, tap your name at the top, select "Subscriptions," find Peacock in the list, and tap "Cancel Subscription." You will be asked to confirm.

Google Play: Open the Google Play Store app, tap your profile icon in the top right, go to "Manage subscriptions," select Peacock, and tap "Cancel subscription." Confirm when prompted.

Amazon Prime Video Channels: Go to Your Account on Amazon, select "Memberships and Subscriptions," find Peacock under "Channel Memberships," and click "Cancel Channel." Amazon will ask you to confirm the cancellation.

Roku: Go to your Roku account settings on the Roku website, select "Subscriptions," find Peacock in your active subscriptions, and choose "Cancel." You will receive a confirmation email from Roku.

Key Takeaways

  • Canceling through your Peacock account settings ends your subscription at the end of your current billing cycle, not immediately, unless you are on a free tier.
  • If you subscribed through Apple, Google, Amazon, or Roku, you must cancel through that platform's app or website, not through Peacock itself.
  • Peacock will send you a confirmation email showing your exact final access date and when charges will stop.
  • Free tier accounts end immediately when canceled, while paid Premium and Premium Plus accounts continue through the end of the month.
  • If you cannot find the cancellation option, try logging out and back in, clearing your browser cache, or using the web version instead of the mobile app.

What happens after you cancel

Once you cancel, you lose access to all Peacock content at the end of your billing cycle. Any downloads you made to watch offline will no longer play after your access ends. Your watchlist and viewing history are deleted from your account, though Peacock may keep them on file for a limited time if you resubscribe later.

You can resubscribe at any time after cancellation. Peacock sometimes offers discounted rates to returning subscribers, though there is no may provide of a discount or what the rate will be. If you cancel and immediately resubscribe, you may be charged for a new full billing cycle rather than credited for unused time from your previous subscription.

Troubleshooting cancellation problems

If the cancellation option does not appear in your account settings, check whether someone else on your household account has permission to manage billing. Some family plans restrict who can cancel the subscription. If that is the case, the account owner or the person who set up billing must perform the cancellation.

If you subscribed through a third-party platform and the cancellation option is missing there, contact that platform's customer service directly — Apple, Google, Amazon, or Roku — rather than Peacock. They control the subscription on their end and can help you cancel or investigate missing options.

If you see a charge after cancellation, check your confirmation email for the exact cancellation date. Charges that appear after that date may be from a different service, a billing error, or a resubscription you did not intend. Contact Peacock support with your confirmation email and the charge date to dispute it.

Canceling a free trial

If you are on a free trial, you can cancel anytime without being charged. Canceling during the trial period ends your access immediately — you do not get to use the rest of the trial period. Peacock will confirm the cancellation by email and will not charge you.

If you want to use the full trial period, wait to cancel until the day before the trial ends. That way you keep access through the last day of the trial and avoid an unexpected charge when the trial converts to a paid subscription.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Peacock does not issue refunds for unused time in your billing cycle. Your subscription continues through the end of the month, and you keep access to all content during that time. If you cancel on the first day of your cycle, you still have access for the full month.

Can I pause my subscription instead of canceling?

Peacock does not offer a pause or freeze option. You can only cancel or keep your subscription active. If you want to stop paying temporarily, you must cancel and resubscribe later when you want to watch again.

What if I forgot my password and cannot log in to cancel?

Use the "Forgot Password" link on the Peacock login page to reset it. If you subscribed through a third-party platform, you can also cancel directly through that platform without logging into Peacock.

Do I need to contact Peacock customer service to cancel?

No. You can cancel through your account settings or through your third-party platform without calling or emailing anyone. Peacock does not require you to speak with a representative to cancel.

What if my subscription is through a cable or internet provider?

If Peacock came bundled with your cable, internet, or phone service, you must contact your provider to remove it from your account. Peacock cannot cancel a subscription that is billed through a third party like Comcast, Verizon, or another provider.