Cancel Hulu through your account settings

Log into your Hulu account on any web browser or the Hulu app. Go to your Account settings — usually found by clicking your profile icon in the top right corner. Select "Account" or "Subscription" from the menu. Look for a "Cancel Subscription" or "Manage Subscription" option. Hulu will show you your current plan, billing date, and a button to cancel. Click it.

Hulu will ask you to confirm the cancellation and may offer you a discount to stay. You can accept the discount, proceed with cancellation, or pause your subscription instead. If you choose to cancel, your access ends on your next billing date — you keep watching until then. Hulu sends a confirmation email to the address on your account.

The entire process takes about two minutes. You do not need to call anyone or contact customer service unless something goes wrong during the cancellation steps.

Key Takeaways

  • You cancel Hulu by logging in, going to Account settings, and clicking the cancel subscription button — no phone call needed.
  • Your access continues until your next billing date, so you can still watch after you cancel.
  • Hulu may offer you a discount code to keep your subscription; you can accept it or proceed with cancellation.
  • A confirmation email arrives within minutes of cancellation, and you should save it as proof the account is closed.
  • If you cancel through a third-party service like Apple or Google Play, you must cancel through that service instead, not through Hulu's website.

Cancellation through Apple, Google Play, or Amazon

If you signed up for Hulu through Apple (iTunes), Google Play, or Amazon Prime Video, you cannot cancel through Hulu's website. You must cancel through the service you used to sign up. Hulu does not control these subscriptions — the third-party service does.

For Apple: Open the App Store app on your iPhone, iPad, or Mac. Tap your profile icon in the top right. Select "Subscriptions." Find Hulu and tap it. Choose "Cancel Subscription." Confirm the cancellation.

For Google Play: Open Google Play on your Android phone or tablet. Tap your profile icon in the top right. Select "Payments and subscriptions," then "Subscriptions." Find Hulu and tap it. Choose "Cancel subscription." Confirm.

For Amazon Prime Video: Go to your Amazon account on a web browser. Select "Your Account," then "Memberships and Subscriptions." Find Hulu and click "Manage." Select "Cancel Channel" and confirm.

What happens after you cancel

Your Hulu account remains active until your next billing date. You can continue watching all content you had before cancellation. After your billing date passes, you lose access to your account. You cannot log in or stream anything.

Hulu keeps your account information for a limited time. If you want to reactivate your subscription later, you may be able to log back in with the same email and password. Hulu sometimes offers returning customers a discount for the first month. There is no may provide this will happen, but it is worth checking if you return.

If you cannot find the cancel button

Some accounts have the cancel option hidden or in a different location. Try these steps: Make sure you are logged into the correct account — use the same email you signed up with. Check that you are on Hulu's official website (hulu.com) or the official Hulu app, not a third-party site. Clear your browser's cache and cookies, then log in again.

If the cancel button still does not appear, your account may be a free trial, a promotional plan, or linked to a bundle (like Hulu + Disney+ + ESPN+). Free trials and promotional plans sometimes have different cancellation rules. Bundled subscriptions may require you to cancel the entire bundle or downgrade instead of canceling Hulu alone.

Contact Hulu's support team through the Help section of your account if you still cannot cancel. They can tell you why the option is not showing and walk you through the correct steps for your account type.

Pausing instead of canceling

Hulu offers the option to pause your subscription instead of canceling it. When you pause, your account freezes and you stop being charged. You can resume your subscription later without losing your watch history, saved shows, or profile settings. Pausing usually lasts up to three months.

To pause, go to your Account settings and look for "Pause Subscription" instead of "Cancel Subscription." This option appears on the same page. Pausing is useful if you want to take a break but plan to return. If you know you will not use Hulu again, canceling is the better choice because it removes the subscription entirely.

Canceling a family plan or shared account

If you are the account owner on a family plan, canceling the subscription cancels it for everyone who shares the account. All profiles lose access on the billing date. Before you cancel, let other people using the account know the date access will end.

If you are not the account owner but want to stop using Hulu, you cannot cancel the subscription yourself. You can ask the account owner to remove your profile or to cancel the entire subscription. If you share a login with others, ask the owner to change the password after you stop using it.

Frequently Asked Questions

Can I get a refund after I cancel?

Hulu does not refund charges for the current billing period. Once you cancel, you keep access until your next billing date, which is Hulu's way of handling the refund. If you were charged twice by mistake or believe there was an error, contact Hulu support with your billing statement.

Will I lose my watch history and saved shows if I cancel?

Your watch history and saved shows stay with your account for a limited time after cancellation. If you reactivate your subscription later, they may still be there. Hulu does not may provide this, so do not count on it. Take screenshots of your watchlist if there are shows you want to remember.

How long does it take for the cancellation to go through?

The cancellation is instant once you confirm it. You receive a confirmation email within minutes. Your access ends on your next billing date, not immediately. If you cancel on the 15th and your billing date is the 20th, you can watch until the 20th.

Can I cancel my Hulu subscription by phone or email?

Hulu does not cancel subscriptions by phone or email. You must cancel through your account settings on the website or app, or through the third-party service if you signed up that way. This protects your account from unauthorized cancellations.

What if I signed up for a free trial and want to cancel before it ends?

You can cancel a free trial the same way you cancel a paid subscription — through your Account settings. Your access ends on the last day of the trial period. You will not be charged if you cancel before the trial ends, as long as you cancel before your billing date arrives.