Cancel Hulu through your account settings or billing method
You can cancel Hulu by logging into your account and going to Account Settings, then selecting Cancel Subscription. The cancellation takes effect at the end of your current billing cycle — you keep access until that date, then your account closes. If you subscribed through a third party like Apple, Amazon, or Google Play, you must cancel through that platform instead, not through Hulu's website.
The method you use to cancel depends on how you originally subscribed. Direct Hulu subscribers (those who signed up at Hulu.com) cancel through Hulu's website. Subscribers who signed up through an app store or bundled service like Disney Bundle cancel through that service's billing settings. Cancelling in the wrong place won't work — your subscription will keep charging.
Key Takeaways
- Direct Hulu subscribers cancel through Account Settings on Hulu.com; the cancellation takes effect at the end of the current billing period.
- If you subscribed through Apple, Amazon, Google Play, or another third party, you must cancel through that platform's billing settings, not Hulu's website.
- You retain full access to Hulu until your billing cycle ends, even after you request cancellation.
- Hulu will send a confirmation email when cancellation is processed; keep this for your records in case you are charged again.
Steps to cancel a direct Hulu subscription
Log into your Hulu account at Hulu.com using your email and password. Click the profile icon in the top right corner and select Account from the dropdown menu. On the Account page, find the Subscription section and click Manage Subscription or Cancel Subscription (the exact label varies). Hulu will show you your current plan, billing date, and price. Click the button to cancel.
Hulu will ask you to confirm the cancellation and may offer you a discount to stay. You can accept the discount, decline it and continue cancelling, or pause your subscription instead if you want to stop paying temporarily. After you confirm, you will see a message saying your subscription is cancelled, and Hulu will send a confirmation email to the address on your account. Your access continues until the end of your billing cycle.
Cancel Hulu if you subscribed through a third-party platform
If you signed up for Hulu through Apple (iTunes or App Store), Amazon Prime Video Channels, Google Play, or another platform, cancelling on Hulu.com will not work. You must cancel through the platform where you subscribed. Here is where to go for each:
| Platform | Where to Cancel |
|---|---|
| Apple (iTunes or App Store) | Settings > [Your Name] > Subscriptions > Hulu > Cancel Subscription |
| Amazon Prime Video | Your Account > Prime Video Channels > Hulu > Cancel Channel |
| Google Play | Google Play > Account > Subscriptions > Hulu > Cancel Subscription |
| Roku | Roku home screen > Settings > Subscriptions > Hulu > Cancel |
| Disney Bundle | Hulu.com > Account > Manage Subscription > Cancel (but you will lose the bundle discount) |
After you cancel through the third-party platform, check your account settings to confirm the cancellation went through. Some platforms process cancellations immediately; others take a day or two. You should receive a confirmation email from both the platform and Hulu.
What happens after you cancel
Your Hulu account remains active until the end of your current billing cycle. If you were charged on the 15th of the month, you keep watching until the 15th of next month, then access stops. You will not be charged again after that date. Hulu does not refund the portion of your subscription you did not use — cancellation takes effect at the next billing date, not immediately.
If you cancel mid-cycle and want to keep watching, you can reactivate your account by logging back in and selecting Reactivate Subscription. You will be charged on your next billing date. Hulu keeps your account information and watch history for a period of time after cancellation, so you can return without losing your saved shows and preferences.
If you are still being charged after cancellation
Check your confirmation email to verify the cancellation date. If you were charged after that date, log back into your account and confirm the subscription status shows as Cancelled. If it shows as Active, the cancellation did not go through — try cancelling again through the correct method (Hulu's website for direct subscribers, or the third-party platform if you subscribed there).
If the account shows Cancelled but you were still charged, contact Hulu Support through the Help Center at Hulu.com. Have your confirmation email and the charge date ready. Hulu can review the charge and issue a refund if the cancellation was processed correctly on their end. For third-party subscriptions, contact that platform's support team (Apple Support, Amazon Support, etc.) rather than Hulu.
Pausing instead of cancelling
Hulu offers the option to pause your subscription for up to three months instead of cancelling permanently. When you pause, your account freezes and you stop being charged, but your watch history and preferences stay saved. After the pause period ends, your subscription automatically resumes and you are charged again unless you cancel before that date.
To pause, go to Account Settings and select Pause Subscription instead of Cancel. Choose how long you want to pause (one, two, or three months). This option is useful if you want to stop paying temporarily but plan to return to Hulu later. If you know you will not return, cancelling is the better choice because paused accounts can resume unexpectedly.
Frequently Asked Questions
Can I get a refund if I cancel mid-month?
No. Hulu does not refund unused portions of your subscription. Cancellation takes effect at the end of your current billing cycle, and you keep access until that date. If you want to stop paying sooner, you must cancel now and lose access when your cycle ends.
What if I subscribed through Disney Bundle?
You can cancel Hulu through your Hulu account settings, but this removes only Hulu from the bundle — you will keep Disney+ and ESPN+ and continue paying for those. If you want to cancel the entire bundle, you must cancel through Disney's website. Cancelling Hulu separately will increase your Disney+ and ESPN+ charges if you were getting a bundle discount.
Will I lose my watch history and saved shows?
Hulu keeps your account data for a period after cancellation. If you reactivate within that window, your watch history and saved shows return. If you wait too long, Hulu may delete the data. The exact retention period is not published, so reactivate sooner rather than later if you want to keep your history.
How do I cancel if I forgot my password?
Go to Hulu.com and click Forgot Password on the login page. Enter your email address and Hulu will send a reset link. Follow the link to create a new password, then log in and cancel through Account Settings. If you no longer have access to the email address on your account, contact Hulu Support for help.
Can I cancel through the Hulu app on my phone or TV?
The Hulu app does not have a cancel option. You must cancel through Hulu.com (for direct subscribers) or through the platform where you subscribed (Apple, Amazon, Google Play, etc.). This is intentional — Hulu makes cancellation harder through the app to reduce accidental cancellations.