Cancel Fortnite Crew through your device settings or Epic Games account

To stop your Fortnite Crew subscription, you cancel through the same place you started it — either your device's app store (Apple, Google, or PlayStation), your console's subscription menu, or your Epic Games account online. The method depends on which platform you use and how you originally signed up. Cancellation takes effect at the end of your current billing cycle, not immediately, so you keep access until that date.

You do not need to contact Epic Games support to cancel. The cancellation happens in one of three places: your device's payment settings, your console's account menu, or the Epic Games website. Canceling through any of these stops the automatic monthly charge.

Key Takeaways

  • Cancellation happens through your device's app store, console account, or Epic Games website — not through the game itself.
  • Your subscription ends at the end of your current billing period, so you keep Crew benefits until that date even after you cancel.
  • If you cancel and then want to rejoin, you can restart your subscription at any time without penalty.
  • Refunds for unused time in your current month are not standard, but you can contact Epic Games support if you believe you were charged in error.

Cancel on iPhone or iPad through Apple's App Store

Open the App Store app, tap your profile icon in the top right corner, then select Subscriptions. Find Fortnite Crew in the list and tap it. Tap Cancel Subscription and confirm. Your subscription will end on the date shown on that screen, and you will keep your monthly rewards until that date arrives.

If you see a message asking you to reconsider, you can choose to keep the subscription or proceed with cancellation. Proceeding takes you to a final confirmation screen. Once you confirm, the cancellation is complete.

Cancel on Android through Google Play

Open Google Play, tap your profile icon in the top right, then select Payments and subscriptions. Tap Subscriptions, find Fortnite Crew, and tap it. Select Cancel subscription and confirm your choice. Like Apple, your access continues through the end of your current billing cycle.

Google Play may show you retention offers or ask you to confirm the cancellation. You can proceed through these screens to complete the cancellation.

Cancel on PlayStation, Xbox, or Nintendo Switch

On PlayStation 5 or PlayStation 4, go to Settings, select Users and Accounts, then Account, then Payment and Subscriptions. Find Fortnite Crew and select Cancel. On Xbox, go to Settings, select Account, then Subscriptions, find Fortnite Crew, and select Cancel subscription. On Nintendo Switch, go to eShop, select your account, then Subscriptions, find Fortnite Crew, and select Cancel.

Each console will show you the date your subscription ends. You keep all Crew benefits through that date.

Cancel through your Epic Games account online

Log into your Epic Games account at www.epicgames.com, go to Account, then Subscriptions. Find Fortnite Crew and select Cancel. This method works if you signed up through the Epic Games website directly or if you want to manage your subscription from a computer.

After you cancel, you will receive a confirmation email from Epic Games. Keep this email as proof of cancellation in case you need to reference it later.

What happens after you cancel

Your Fortnite Crew subscription ends on the date shown when you cancel. You keep your monthly V-Bucks, Battle Pass, and cosmetics through that date. After the subscription ends, you will not receive the next month's rewards, and you will not be charged again unless you manually restart the subscription.

If you restart Fortnite Crew later, you start a new subscription at the regular monthly price. There is no penalty for canceling and restarting.

If you were charged after canceling

If you see a charge after your cancellation date, contact Epic Games support through their website. Provide your confirmation email and the date you canceled. Epic Games can review the charge and issue a refund if the cancellation did not process correctly. Response times vary, but support typically replies within a few business days.

Keep your cancellation confirmation and any charge receipts until the issue is resolved. This documentation helps support investigate the problem faster.

Frequently Asked Questions

Can I get a refund for the current month if I cancel mid-cycle?

Refunds for unused time in your current billing month are not automatic. However, if you believe you were charged in error or if your cancellation did not process correctly, contact Epic Games support with your receipt and cancellation confirmation. They review refund requests on a case-by-case basis.

Will I lose my cosmetics and V-Bucks if I cancel?

No. Any V-Bucks or cosmetics you received through Fortnite Crew remain in your account after you cancel. You only stop receiving new monthly rewards once your subscription ends.

What if I cancel but then want to rejoin?

You can restart your Fortnite Crew subscription at any time through the same method you used to cancel. There is no waiting period or penalty. You will be charged the regular monthly price when you restart.

Do I need to cancel through Epic Games support?

No. You cancel through your device's app store, console account, or the Epic Games website. Epic Games support is not needed for cancellation, though you can contact them if you have questions about a charge or need a refund.

What if I cancel on one platform but signed up on another?

Cancel through the platform where you originally signed up. If you signed up through Apple, cancel through the App Store. If you signed up through PlayStation, cancel through PlayStation's subscription menu. Canceling through the wrong platform may not stop your subscription.