Cancel online through your account settings

The fastest way to cancel Fabletics is through your member account on their website or app. Log in, go to Account Settings, find the Membership section, and select Cancel Membership. Fabletics will ask you to confirm and may offer a discount to keep you — you can accept or decline. Once you confirm cancellation, your membership ends and you stop being charged monthly.

If you cancel before your next billing date, you keep access to your account until that date arrives. After that date passes, your account closes and you lose access to member pricing and your saved items. You do not receive a refund for the current month if you cancel after being charged.

Key Takeaways

  • You can cancel through your Fabletics account online or in the mobile app by going to Account Settings and selecting Cancel Membership.
  • Cancellation takes effect on your next billing date, and you keep member access until then but do not receive refunds for the current month.
  • If you cannot access your account, contact Fabletics customer service by phone, email, or live chat to request cancellation.
  • Fabletics may offer a retention discount when you attempt to cancel — you can accept it to stay or decline it to proceed with cancellation.
  • Keep a record of your cancellation confirmation in case charges continue after your membership ends.

Contact customer service if you cannot access your account

If you cannot log into your Fabletics account or the cancellation option does not appear in your settings, reach out to their customer service team. You can contact them through the Help section of the Fabletics website, which offers email support and live chat during business hours. You can also call their phone line — the number is listed on your membership confirmation email or billing statement.

When you contact them, have your account email address and membership number ready. Tell the representative you want to cancel your membership. They will process the cancellation and send you a confirmation email. Keep this email as proof of your cancellation request.

What happens to your account after cancellation

Once your membership ends, you lose access to member pricing and cannot place orders through Fabletics. Any items in your shopping bag or saved for later are no longer available to you. If you had a VIP membership that included perks like free shipping or bonus credits, those benefits end immediately.

Your account information stays in Fabletics' system, so you can rejoin later if you want to. You will not lose your order history or reviews you left on shoes. However, if you rejoin, you start fresh with a new membership agreement and any current promotions they are running.

Stop charges if Fabletics continues billing after cancellation

In rare cases, charges may continue after you cancel. If you see a Fabletics charge on your credit card or bank statement after your cancellation date, contact your card issuer or bank first. You can dispute the charge as unauthorized and request a refund. Most card companies will reverse the charge while they investigate.

At the same time, contact Fabletics customer service with your cancellation confirmation email and the date of the unwanted charge. Ask them to investigate why the charge went through and request a refund directly from them. Document all communication — save emails and note the names of any representatives you speak with and the dates you contacted them.

Understand Fabletics' billing cycle and cancellation timing

Fabletics charges your payment method on the same day each month — this is your billing date. If you cancel on the 15th and your billing date is the 20th, you will be charged one more time on the 20th before your membership ends. Your membership then closes after that final charge processes, usually within a few business days.

To avoid an extra charge, cancel a few days before your billing date. Check your confirmation email or account settings to see when your next charge is scheduled. If you cancel after the charge has already gone through, you cannot get a refund for that month — your membership simply runs until the next billing date.

Rejoin Fabletics later if you change your mind

Canceling your membership does not permanently close your account. You can rejoin Fabletics at any time by logging back in and reactivating your membership. When you rejoin, you may see a promotional offer — new members often receive discounts on their first box or free shipping.

Your previous order history and account details remain in the system, so you do not have to create a new account from scratch. However, your saved items and wish list may have been cleared, depending on how long you were inactive. Rejoin through the same account email you used before to keep your history intact.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Fabletics does not issue refunds for partial months. If you have already been charged for the current month, that charge is final. Your membership access continues until your next billing date, then closes.

Can I pause my membership instead of canceling?

Fabletics does not offer a pause or skip option. You must either keep your membership active or cancel it. If you want to stop charges temporarily, cancellation is your only option — you can rejoin later when you are ready.

What if I signed up through a third-party site or app?

If you subscribed through iTunes, Google Play, Amazon, or another platform, you must cancel through that platform, not through Fabletics directly. Go to your account settings on that service, find your subscriptions, and cancel Fabletics there. The platform will stop billing you, and Fabletics will be notified.

How long does it take for cancellation to go into effect?

Cancellation takes effect on your next scheduled billing date. If you cancel on the 10th and your billing date is the 25th, your membership remains active until the 25th. After that date, you lose access to your account.

Can I cancel by phone or email without logging in?

Yes. Contact Fabletics customer service by phone or email and provide your account email address and membership number. They will process your cancellation request and send you a confirmation. This method takes longer than canceling online but works if you cannot access your account.