How to cancel DoorDash Pass

You can cancel DoorDash Pass through the app or website in about two minutes. Open the app, go to your account menu, select "DoorDash Pass," and choose "Cancel Membership." On the web version, log in, click your profile icon, find "DoorDash Pass," and select the cancel option. Your membership ends immediately, though you keep any remaining benefits through the end of your current billing cycle.

If you subscribed through Apple, Google Play, or Amazon, you must cancel through that platform instead — cancelling in the DoorDash app alone will not stop the charges. For Apple, go to Settings > [Your Name] > Subscriptions > DoorDash Pass > Cancel. For Google Play, open the Play Store, tap your profile icon, go to Subscriptions, select DoorDash Pass, and tap Cancel. For Amazon, log into your Amazon account, go to Your Account > Memberships and Subscriptions, find DoorDash Pass, and select Cancel.

Key Takeaways

  • Cancelling through the DoorDash app or website takes two minutes and stops charges immediately, though you keep benefits through the end of your current billing period.
  • If you subscribed through Apple, Google Play, or Amazon, you must cancel through that platform or the charges will continue even if you cancel in the DoorDash app.
  • You will receive a confirmation email after cancellation, which you should keep as proof in case charges continue.
  • DoorDash does not charge a cancellation fee, and you can resubscribe at any time.

Cancelling through the DoorDash app step by step

Open the DoorDash app and tap the account icon in the bottom right corner. Scroll down and tap "DoorDash Pass." On the next screen, you will see your current membership status and renewal date. Tap "Cancel Membership" at the bottom of the screen. A confirmation window will appear asking you to confirm the cancellation — tap "Yes, Cancel" to complete it.

After you confirm, you will see a message saying your membership has been cancelled. DoorDash will send you a confirmation email within a few minutes. Check your email (including spam folders) to make sure you received it. If you do not see a confirmation email within an hour, try cancelling again or contact DoorDash support through the app.

Cancelling through the DoorDash website

Go to doordash.com and log into your account. Click the profile icon in the top right corner and select "Account." Scroll down to find "DoorDash Pass" and click on it. You will see your membership details and a "Cancel Membership" button. Click it, and a confirmation box will appear. Click "Yes, Cancel" to finish.

You will see a confirmation message on the screen, and DoorDash will email you within a few minutes. Save this email as proof of cancellation. If you subscribed through a third-party platform, this method will not cancel your subscription — you must use the steps in the next section instead.

If you subscribed through Apple, Google Play, or Amazon

Cancelling in the DoorDash app or on the website does not stop charges if you subscribed through Apple, Google Play, or Amazon. These platforms handle the billing, so you must cancel there. Cancelling only in DoorDash will leave your subscription active and you will continue to be charged.

Apple (iPhone or iPad): Open Settings, tap your name at the top, select "Subscriptions," find "DoorDash Pass," and tap "Cancel Subscription." You will see options to downgrade or cancel — choose cancel. Your membership will end at the end of your current billing cycle.

Google Play (Android): Open the Google Play Store app, tap your profile icon in the top right, select "Manage subscriptions," tap "DoorDash Pass," and choose "Cancel subscription." Confirm the cancellation when prompted.

Amazon: Log into your Amazon account on a web browser, go to "Your Account," select "Memberships and Subscriptions," find "DoorDash Pass," and click "Cancel Membership." Follow the prompts to confirm.

What happens after you cancel

Your DoorDash Pass membership ends immediately after you confirm cancellation, but you keep all remaining benefits through the end of your current billing cycle. If your next charge date is in five days, you will still have Pass benefits for those five days. After that date passes, your account reverts to a regular DoorDash account with no membership perks.

You can resubscribe to DoorDash Pass at any time. When you do, you will start a new billing cycle from that date. DoorDash does not charge a cancellation fee, and you will not owe anything after your current billing period ends.

If charges continue after cancellation

Check your confirmation email first — if you received it, your cancellation went through and the charge you are seeing may be from before you cancelled. Charges can take a few days to stop appearing on your statement, especially if you cancelled near your billing date.

If you cancelled more than a week ago and charges are still appearing, log back into your account and check whether DoorDash Pass is still listed as active. If it is, try cancelling again. If it is not active but you are still being charged, contact DoorDash support through the app by tapping your account icon, scrolling to "Help," and selecting "Contact Us." Describe when you cancelled and attach a screenshot of your cancellation confirmation email. DoorDash support can see your cancellation record and issue a refund if charges continued by mistake.

If you subscribed through Apple, Google Play, or Amazon and charges continue, the problem is likely on that platform's side, not DoorDash's. Go back to that platform's subscription settings and confirm the cancellation went through. If it shows as active, try cancelling again. If it shows as cancelled but you are still being charged, contact that platform's support team — Apple, Google, and Amazon all have refund processes for unwanted charges.

Frequently Asked Questions

Do I get a refund if I cancel mid-cycle?

No. DoorDash does not refund unused portions of your membership. You keep your Pass benefits through the end of your current billing cycle, but you will not receive money back. If you were charged by mistake or your cancellation did not go through, DoorDash support can issue a refund — contact them through the app.

Can I pause my subscription instead of cancelling?

DoorDash does not offer a pause feature. You must either keep your subscription active or cancel it. You can resubscribe at any time without penalty, so cancelling and resubscribing later is a common option if you want a break.

Will I lose my DoorDash account if I cancel Pass?

No. Cancelling DoorDash Pass only removes the membership — your account stays active and you can still order from DoorDash. You just will not have the membership discounts or free delivery benefits anymore.

How do I know if my cancellation worked?

Check your confirmation email — DoorDash sends one within a few minutes of cancellation. You can also log into your account and go to DoorDash Pass. If it no longer appears in your account menu or shows as "Inactive," your cancellation went through.